First State Bank IL Mobile App User Reviews

What users say

Top reviews

Takes forever to log in.

I have to log in multiple times. I put in user name and password. It tells me the app is in violation and won’t allow me to log in. Please fix.

Allllways down.

Anytime that I go to check my balance it’s constantly bringing up a pop-up window that says they’re doing maintenance and my information is unavailable at this time. It’s literally so annoying. It happens every single day.

First state bank princeton

This is great. I have no car,and this makes it easy for me😃👍

Mobile checking

I love my mobile checking and savings acct. This is the best!!

New App

Not able to get it to work again

Okay but still buggy

This app is fine when it works as far as a run of the mill banking app, but there are annoying bugs that don’t get fixed like receiving “this check has already been deposited” errors when using mobile deposit for checks that most certainly haven’t yet been deposited. Also when you hit “call us” in the app it apparently sends you to their one “IT specialist” as opposed to dialing your local branch.
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App doesn’t work on IOS 16.4

App doesn’t work on IOS 16.4

Still no Zelle

The last 2-3 updates still have not added a function to add Zelle even though that’s how the website says to sign up

Zelle

Where is the Zelle option in the app to set up can’t even figure it out online or in the app-says it’s there but it isn’t.

No Zelle

The banks website claims we can use zelle and even tells us how to set it up but when you go to find the option in the app and website that says Send Money With Zelle, the option isn’t even listed.

Watch

It would be greatly appreciated if you added a watch app.

App doesnt work

Most of the time the face id deactives. now it is showing up that my device is jailbroken when i know it is not. Yes i am the ISO’s son if you are wondering. Not happy at all.

Why can’t I make a recurring transfer

I used to have a bi weekly transfer set up for my Christmas account before the new system and now I don’t have that option Anymore

Stop deactivating my face ID

I would like to think a setting that is literally always active on my account should work when I open the app. Instead it requires me to re input my password to activate it making the Face ID useless. Maybe a small oversight for a feature they advertise.

Horrible new app

I miss the last app. This new app is awful. I have a secondary on my app for emergency purposes and she never had access to it through the app previously because I never gave her the password. Now she has direct access with the password to her account. The bank says it was always this way. No, it wasn’t. I had the last app and there was no access for her whatsoever. I’m tempted to change banks, if my information is available that easily. If I could give it zero stars then I would.
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