Very Glitchy
Lots of glitches. Poor UI design.
Glitchy
The school district I work for uses this for our email service. On a computer, first class works just fine, but the app doesn’t work very well and can be hugely frustrating. Current issues include the menu for replying or other options within an email appearing behind the email so I can’t see what I’m selecting and if I am deleting emails from my inbox it will occasionally delete the email below the one I am trying to delete which has often been an important email. To make matters worse, the op doesn’t have access to the trash can for me to recover the emails that get accidentally deleted. Please fix these issues
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Antiquated Tech
Unreliable system.
Not sending notifications
The app stopped sending notifications to my cell phone 6s. Notifications are turned on. What the heck?
First class go
Terrible app. Never works
Major let down.
After reading the reviews, I should have known better but I tried the “go” app. Entered my log in info and that is as far as I could go. Froze up and would t take me to the site. Settings icon and help button are almost off the screen. Tried to download first lass mobile also. Won’t even allow me to download the app. Keeps telling me to double click bu I have an iPhone 10. I fear this company is going out of business.
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Disappointed
Worked great until iOS 11. Now I can’t get my notifications to work at all. I have tried everything to completely restoring my phone and I still can’t get notifications from this app. Very disappointed.
Could be much better.
I don't like having to go through the tedious process of entering my password every single time. If my thumbprint unlocks my phone and my bank account app, it should unlock my work email app.
If I'm in the process of composing an email, and it times out and logs me out, or I get a phone call, my email-in-progress is deleted and I have to start over. Highly inconvenient.
If I'm in the process of composing an email, and it times out and logs me out, or I get a phone call, my email-in-progress is deleted and I have to start over. Highly inconvenient.
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Doesn't even work
If you can't log in...what's the point?
New update broke the app
Works fine on my iPad but doesn't work on my iPhone.
Does not work
Can't get beyond login page. Nothing happens.
Won't work
Doesn't work. Hit login and the wheel spins and just times out.
Does not work
This app is even worse than the original first class app. Unreliable to even get a connection. When it does connect, elements on the interface don't work. You cannot open mailbox, which it the main purpose of the app. These problems on a brand new iPad, updated, with minimal other software.
Slow clunky. Typical Firstclass
The interface is slow, it doesn't seem to resume connection which is a similar behavior to firstclass mobile, the delete is nice but you can scroll and the delete doesn't follow the scroll. There app and server still needs lots of work. Why they feel the need to have a client and not just following standards is beyond me.
October 11.2015
Did I mention that it can't resume connections? Cause that is getting really annoying. Really annoying.
October 23.2015
Still no update. I love when you try and delete something and the screen scrolls then sometimes it deletes but most of the time not. Quality Canadian product.
June 4.2016
My favorite new feature is when you swipe to delete an email it deletes the one below. Even though it just highlighted the one you intended to delete. Also emails that you have delete randomly come back. At least I can always blame a crap email system for not responding and just say I never got it. O Canada.
October 11.2015
Did I mention that it can't resume connections? Cause that is getting really annoying. Really annoying.
October 23.2015
Still no update. I love when you try and delete something and the screen scrolls then sometimes it deletes but most of the time not. Quality Canadian product.
June 4.2016
My favorite new feature is when you swipe to delete an email it deletes the one below. Even though it just highlighted the one you intended to delete. Also emails that you have delete randomly come back. At least I can always blame a crap email system for not responding and just say I never got it. O Canada.
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Unreliable
Works but unreliable. Emails won't always open. Notification shows new mail but the inbox doesn't get reliably updated. Would not recommend.
Shamefully Horrible
OpenText should be ashamed of Firstclass. Their apps are consistently the worst I have ever used and Firstclass Go on iOS is no exception. Constantly loses connection and can't automatically log you back in. Crashes about half the time I try to send an email. Clunky and slow web interface. Literally every other email app is better than this. Pull it together and copy or buy any other email app. This is inexcusable. My company is stuck on Firstclass proprietary servers so I am unfortunately stuck using this terrible app on a daily basis.
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Embarrassing effort...
I cannot understand the logic of releasing this in its current state. Too many bugs and problems to list. It is long past time for OpenText to devote real resources to the iOS app.
Please do something about this.
This app won't even let me log in -- either on my Samsung Galaxy 5 or on my iPad Air -- and I'm standing in the school building next to a wireless transmitter. I've reinstalled several times on each device with no improvement. Very frustrating.
Awful, never works
It just does not allow you to log in. And the times that you can login it's very hard to even tap on an email to read it. This is a horrible app and sadly I need it but can't use it.
Please upgrade.
The reviews are correct. It's the same lay out as if I logged in from the district website.