FirstShift Systems

FirstShift Systems is where a restaurant runs its shifts and grows its people — training, daily checklists, who is on which position, order accuracy, leadership paths, team care, and more, all in one place your whole team will actually use. Most restaurants run these on paper, group texts and somebody's memory. FirstShift Systems puts them on the iPad behind the counter and the phone in everyone's pocket. Your team signs in by tapping their name and typing the clock-in code they already know — no email address, no password to invent. Everything in it is written by you. We ship no courses and no checklists, because your training is yours. TRAINING • Build courses, break them into modules, and into the steps somebody actually does on the floor • A leader signs off each step, with the date and their name against it • Quizzes graded on the server, so the answers never reach the trainee's device • See where every new hire is, and who is ready to be signed off DAILY CHECKLISTS • Opening, closing, a temperature round, a weekly deep clean — your lists, your words • Require a photo on the steps where a tick on its own means nothing • A leader signs off the finished run, and it locks: nobody can quietly change last Tuesday • Look back over any day and see what was done, by whom, and when SETUPS • Put people on positions for the shift, so everybody knows where they are • Tap a position, type a name — that is the whole job • The same board on a phone, the tablet on the wall and the office screen ORDER ACCURACY • Check finished work before a guest sees it, with a photo as proof • Credit everybody who got it right, record a miss against a stage that was wrong • A scoreboard for the team and one for the leaders • Everyone sees their own figure on their own home screen LEADERSHIP DEVELOPMENT • Map how somebody gets from where they are to the next job • People raise a hand themselves, so you know who wants more before they leave to get it • See the whole pipeline on one screen FOOD SAFETY • Your food safety walkthroughs in one place, with their whole history • A written report of what they keep finding, compared with the weeks before • Save it as a PDF and hand it to your team ACCOUNTABILITY • Write somebody up properly: what was expected, what happened, what happens next • They sign it and can add their own account beside yours • Build the form your restaurant uses — your levels, your questions • A saved record cannot be edited by anybody, which is what makes it worth keeping LEADERSHIP HUB • How each shift went, written down while it is fresh • What guests said, kept where the next leader will see it • Punch corrections waiting on a decision, and who decided TEAMCARE • Birthdays and anniversaries before they pass, not after • What somebody likes, where the next leader can find it • Who has gone longest without being noticed MANAGE PEOPLE • Add the team one at a time, or bring a whole staff list over in one go • Name your own leadership levels and tick exactly what each one reaches • Somebody leaves and everything they did stays theirs; take them back and it is all still there BUILT FOR THE PEOPLE ON THE FLOOR • Six digits on a shared iPad. Nothing to install, nothing new to remember • Works on a phone, the tablet on the wall, and a computer in the office • Switch off the parts you are not ready for; nothing is deleted • Download the record — training progress as a spreadsheet, a food safety report as a PDF Your restaurant's records are yours and are never shown to another restaurant.