Firsty Reviews: Is It Legit?

Customer Experience

Positive experience65.7% of reviews
Neutral6.6% of reviews
Negative experience27.7% of reviews

~ Based on 788 written reviews from the US App Store.

What users say about Firsty

Is Firsty Safe?

Firsty: Your Global eSIM appears safe based on user ratings. AppsHunter Safety Score for Firsty is 91/100.

This assessment is based on 769 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.1% of ratings point to a safe experience
2.6% of ratings suggest some concerns
8.3% of ratings point to a risky experience

~ Based on 769 App Store ratings for Firsty.

Is Firsty Legit?

Firsty: Your Global eSIM appears to be a legitimate app. AppsHunter Legitimacy Score for Firsty is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Parfait

Franchement super application 10/10

Amazing app, but i have recommendations

Firsty is the first app i would install when i travel, when i have no internet and i need to book a uber or message. However it could be way better if you could stack more data every day, as sometimes i just don’t have time to… my budget is tight so i limit my self to firsty free only… i know that the other plans are incredible and reasonable, but i just think that stacking more data would be better for the free users.
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Amazing

No complaints, gives data for free with ads that are not sketchy or annoying. Customer service is exceptional, almost immediately after I had an issue with connectivity Julia was able to help me restore connection.

Response from developer

Hi YaGurlKyla, thanks so much for the amazing review! It's great to hear Julia could help you out quickly and that our ads aren't annoying. -James

Amazing app, increase balance for free plan

this is an amazing app, but 240mb of data at a time is too little, i wouldn’t mind watching more ads for more data.

Response from developer

Thanks for calling Firsty amazing, stilledhim! We're glad you enjoy it. Your idea about more ads for more data is excellent - we'll definitely consider it. -James

Best support ever

They are so nice, I needed their e sim and I didn’t have a number, when I asked them if I could use their app without a number, they replied in under 30 seconds and it took them 10 seconds to fix the issue and I could use the e sim without a number

Response from developer

Thanks so much, Pragunjot! We're really happy to hear our team's quick help made it easy for you to use your eSIM without a number. -James

Not enough

Lyft doesn’t work with it

Response from developer

Thanks for letting us know about the Lyft issue. I'm sorry it's not working for you and would really like to investigate. Could you please reach out to our support team via the Firsty app, or email support@firsty.app? We can always get customers online. -James

Schneller und unkomplizierter Support

Ich habe Firsty in Brasilien ausprobiert, hatte aber leider an meinem Aufenthaltsort keine Netzabdeckung. Nach einigen Tests hat Firsty unkompliziert eine vollständige Rückerstattung veranlasst. Wirklich guter Kundenservice! Bei meiner nächsten Reise werde ich Firsty definitiv noch einmal ausprobieren.
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Response from developer

Hi Schokosprotte, danke für die Bewertung! Schön, dass wir mit der Erstattung nach deiner Brasilienreise helfen konnten. Wir freuen uns, dass du Firsty erneut probierst! -James

Super apps mais:

Dommage que la vitesse gratuite soit limitée à 1mb/s serait mieux que se soit limiter à 15mb/s et 1 gb par seconde de data serait plus confortable mais sinon apps très intuitive et pratique facile a comprendre et installation très facile je recommande fortement.

Response from developer

Merci pour l'excellent retour ! Nous sommes ravis que l'app soit intuitive et pratique pour vous. Nous apprécions aussi vos suggestions sur la vitesse gratuite. -James

Perfectly adequate on free plan

This is my second try with Firsty. Working better. Ads are coming through. Not a ton of data, but for maps, bit of messaging, and quick browsing it's fine in a pinch

Response from developer

Thanks for giving Firsty another try! It's great to hear it's working better and proving useful for maps and messaging when you're in a pinch. -James

Easily The Best

I first tried Firsty when I got a new phone, one day my data ran out and used this as an emergency and I have now stuck with it for 3 years, the ads program is amazing for free users and the speeds have substantially improved, I 100% recommend this for everyone. One suggestions I have is watching longer ads for higher speeds which would make this app even better. Thank you Firsty for making an app of a lifetime and it means a lot to the users who have downloaded it :)
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Response from developer

Wow, thank you for such an amazing review! It means a lot to hear you've stuck with Firsty for 3 years and love the ad program. We appreciate your suggestion too! -James

Good but only needs a few things

Great app but needs a few things:
More data per ad; at least 100 MBs per add since ads take 3 minutes to watch a 30 second ad because of glitch and slow speeds,
Faster speeds; I recommend at least 6mbps or more
And finally a daily cap of 1gb at least
Otherwise I wouldn’t consider using app unless the changes are made and wouldn’t even think or upgrading to layer versions. In a pinch or for a kid or someone that wants data but doesn’t need good reliability or a lot of data, it’s good. It could be 5 stars +, with those changes.
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Response from developer

Thanks so much for this detailed and helpful feedback! We're actively looking into your suggestions for data per ad, speeds, and the daily cap. -James

Very impressive customer service

I have trouble connecting to the internet. And the customer support specialist Julia and her backend IT team was very helpful and so concentrated to support me and do the troubleshooting. Finally we made it. Thank you!

Response from developer

Zenlena, it's wonderful to hear Julia and the team were able to help you get connected! We're so glad you had a great experience. -James

E sim

NO BODY HELP YOU BUT FIRSTY ALWAYS HERE TO HELP YOU 💰

Response from developer

Thanks so much! We're happy to know Firsty is always here to help when nobody else can. -James

𝐇𝐚𝐫𝐥𝐞𝐞𝐧𝐒𝐌𝟒

MEILLEURE APPLICATION⬆️⬆️⬆️⬆️⬆️BEST APP EVER : 𝐇𝐚𝐫𝐥𝐞𝐞𝐧𝐒𝐌𝟒 selfless service is key

Like

Grate app .i use in several countries l.

Easy to use

I use Firsty for ALL of my travelling abroad

Definitely one of the better free eSIM companies.

So, I like the support, the ads for 20MB thing is absolutely fire, when another thing free like this makes you invite friends to get free data. Coverage is ok in the UK, but it’s free! So I’m not complaining. 4 stars.

Great app and great term

It’s a great app and a great term

It works … and the service is good too

I don’t need fluff, I don’t need fancy marketing, I don’t need bundles… I just need a SIM that works for the days I need it when I travel and charges a good price. Firsty just does it. Simple, but effective. Oh and when things don’t quite work (as I recently found out when the SIM upgraded and I lost the days I’d previously purchased), the service works too. Yes you get routed to online chat and talk to AI. But within 3 or 4 messages it realised I needed a human, I got transferred, and said human (Julia!) sorted it within a few minutes. Firsty should think of a consulting side business of how to set up proper AI supported customer service.
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Response from developer

Hi Ttowers, it's awesome to hear our service, and Julia, sorted things out so quickly and effectively for you. We really appreciate the kind words! -James

Awesome

Awesome sauce