Latest update with add crashes and laggy.
Please fix the app since you had to ad ads into the app. Freezes and crashes despite deleting and redownloading. Was great app now trash with the ads update.
UPDATE: Developer has fixed issues. Running smoother with ads not locking up App.
UPDATE: Developer has fixed issues. Running smoother with ads not locking up App.
Used to be good
They just put full screen ads in this app that block you from scrolling down to see the fish list to get to the fish you are looking for. I understand ads to monetize an app, but if the app isn’t functional because of the ads, it won’t monetize you at all. If they don’t fix this quickly, I will be deleting this app.
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Buggy upgrade
Was great, now tries to play 50 ads at once. Can’t get past the g’s before locking my phone.
Latest update with add crashes and laggy.
Please fix the app since you had to ad ads into the app. Freezes and crashes despite deleting and redownloading. Was great app now trash with the ads update.
Don’t bother contact them, they won’t respond
I installed this app because a friend highly recommended it and spoke very well about it. At first, I was excited to try it out. However, my experience has been nothing but frustrating.
I tried to log in through Gmail and followed all the instructions. According to the FAQs, I needed to enable two-factor authentication, which I already have. I even tried registering with my regular email, and while I was able to create the account successfully, I simply cannot log in on the iS app. I'm using an iPhone, and no matter what I do, it just won't let me in.
I reached out to support by email, created a ticket, and even sent them screenshots and videos explaining the issue. Up until now, I haven't received a single response. It really feels like unless you pay for a membership, a subscription, or some other service, they just ignore you completely.
The app itself seems to provide good information, but what's the point if I can't even unlock its potential because I'm not able to log in? Honestly, this has been a very disappointing experience.
I tried to log in through Gmail and followed all the instructions. According to the FAQs, I needed to enable two-factor authentication, which I already have. I even tried registering with my regular email, and while I was able to create the account successfully, I simply cannot log in on the iS app. I'm using an iPhone, and no matter what I do, it just won't let me in.
I reached out to support by email, created a ticket, and even sent them screenshots and videos explaining the issue. Up until now, I haven't received a single response. It really feels like unless you pay for a membership, a subscription, or some other service, they just ignore you completely.
The app itself seems to provide good information, but what's the point if I can't even unlock its potential because I'm not able to log in? Honestly, this has been a very disappointing experience.
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Response from developer
Thank you for your review and feedback! We're sorry to hear about the issues you've encountered in the app. Please allow us to further check on this for you, kindly send us a message at fishrules-support@fishbrain.com or via the contact form in the FishRules app. Regards, Riz
Not always accurate
After repeated emails with fish rules that I showed them they have rules wrong nothing was done to change the misinformation that was over a year old.
Paid $30 for nothing
I paid 30 to use the app. The app did not give me premium, but apple charged me for it. Tech support keeps telling me I’m signed into the wrong account, but I’ve never made a different account. I’m now going on almost 7 days of my 365 with no access. I deleted the app and tried to sign back in, and now the app won’t even let me log in. No error message, just a never ending loop of saying it’s signed in, but it doesn’t do anything. If I can’t get this resolved I’ll have to make a complaint with apple to get a refund unfortunately.
Update: fish rules still refused to help me with the app. I disputed the charge with apple for a refund. Definitely a buyer beware app. 50/50 it might work it might not, and if it doesn’t their tech support won’t help you.
Update: fish rules still refused to help me with the app. I disputed the charge with apple for a refund. Definitely a buyer beware app. 50/50 it might work it might not, and if it doesn’t their tech support won’t help you.
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Response from developer
Thank you for your review and feedback! We're sorry to hear about the issues you've encountered in the app. Please allow us to further check on this for you, kindly send us a message at fishrules-support@fishbrain.com. Regards, Riz
Paid $30 for nothing
I paid 30 to use the app. The app did not give me premium, but apple charged me for it. Tech support keeps telling me I’m signed into the wrong account, but I’ve never made a different account. I’m now going on almost 7 days of my 365 with no access. I deleted the app and tried to sign back in, and now the app won’t even let me log in. No error message, just a never ending loop of saying it’s signed in, but it doesn’t do anything. If I can’t get this resolved I’ll have to make a complaint with apple to get a refund unfortunately.
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Customer service no help
I signed up for pro through Apple paid etc Have the receipt. Will not log into Apple. Sent email to customer service. They said I do not have a pro account but Apple says I do for 29.99. I need to log into whatever email I used. Tried all my email just in case will not log in to any. So out 30 and they will not help. Good app lots of potential love the info but customer service is no help.
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Asked For Help - Totally Ignored
I purchased this app 2 weeks ago - I needed to know the rules on catching saltwater flounder on SC coast area. No references at all about Flounder in their app which a ridiculous oversight. I asked the developer 2 times about this problem. They have totally ignored me. I’ll be asking for a refund and plan on complaining about their app and lack of response to Apple.
Tony
Asheville NC
Tony
Asheville NC
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The latest version jumps to my current location, and I have to pay to map a location I’m going to!
Put it back the way it was! I could use the map to go to my fishing destination. Now you have me paying for the upgrade to do this!
Fix it!!!
The map is not working and showing a blank black screen on my iPad and on my iPhone I cannot look at the map to set my home port. I purchased the pro and have already cancelled the renewal, wishing I could cancel the current subscription since it obviously does not work on my iPad!!!!
ZERO CUSTOMER SERVICE
It has been 5 days since I upgraded to PRO and as of today I CAN NOT USE MAPS, reefs or even save my home port, have tried to get in touch with customer service but they do not have one, I think this app is a SCAM, DO NOT WASTE YOUR MONEY OR TIME.
Map Feature doesn’t work
Wish I could use the map
Completely inaccurate
It has very inaccurate information on fishing seasons. DO NOT TRUST this app.
I love this app!
What a great idea and it’s so helpful! I’m from Tennessee and when I come down to Florida to fish this app is invaluable for a guy like me. I’d give it 10 stars if I could. You can really tell the developers know their stuff and actually care!
App is great, but Michigan is not supported?
The app is fantastic, it gives you tons of info and all the regulations you need. But for some reason, Michigan is not supported. I manually set my location to Michigan, and it said “no location set”. I did the same for other states, and it was fine. It is just Michigan. And this is a problem, because I live in and fish mostly in Michigan. I tried uninstalling and reinstalling the app, and that didn’t work. If there was support for Michigan, it would be a 5 star.
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Response from developer
Thank you for your review and feedback! We're sorry to hear about the issues you've experienced with the app. We'd love the opportunity to look into this further for you. Please reach out to us at fishrules-support@fishbrain.com so we can assist you. Regards, Riz
Certain Species unavailable
I have been using Fish Rules for easy access to size and bag limits. I fish NY Long Island waters. I have not been seeing Porgy (Scup) and Summer Flounder (Fluke). I’ve sent two messages without a response. This is my third attempt for support hoping that a low rating will get a reply. Thanks.
formatting issues with pro max series…
When clicking on the photos of the fish, the bottom left corner “close” button is cutoff. A really simple solution would to be turning the .cornerradius to a lower number, but this is an issue i was surprised to see on such a well developed app otherwise.
Fish ID feature is non existent
UPDATE
After using the app, to be fair, this is more about Fish RULES. In that regard, this app does the job very well. It’s in fact probably the best out there. Fish ID is not really a prominent feature (just for now, hope.) 1-star upgraded to 4.
I bought a 1-year subscription because I thought the fish identification feature would work very well with the rules on species limits. It turns out you may get a response to your photo 49 hours later (maybe) in your email. Needless to say, it won’t help you if a warden comes along. I promptly cancelled my subscription, but I’m stuck with this app for the remaof the year.
After using the app, to be fair, this is more about Fish RULES. In that regard, this app does the job very well. It’s in fact probably the best out there. Fish ID is not really a prominent feature (just for now, hope.) 1-star upgraded to 4.
I bought a 1-year subscription because I thought the fish identification feature would work very well with the rules on species limits. It turns out you may get a response to your photo 49 hours later (maybe) in your email. Needless to say, it won’t help you if a warden comes along. I promptly cancelled my subscription, but I’m stuck with this app for the remaof the year.
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Response from developer
Thank you for your review and we appreciate your feedback! We're always looking to enhance your experience. Our teams are continuously working on improving the app, and your input is invaluable. We will take this into consideration and see how we can make the Fish ID feature more convenient in the app in the future. Regards, Riz.
