Fitbit to Apple Health Sync · User Reviews

Top reviews

Sync your Fitbit

I love this app it allows me to sync my actual steps calculated from my fitbit to my Steps apps. A lot of times I get steps in but don’t bring my phone and my apps don’t log the watch steps automatically. This app solves that problem.

Almost

Cant get it to sync the sleep data which is what my initial intention with the app was.

Fast and easy!

This app is a game changer. I wear a Fitbit and it was a pain to have to repeatedly update my health app with my correct steps. This app makes it so easy! And the “sync”is faster than any other app I’ve used. One perk that makes paying for it worth it. Along that note, it’s also cheaper than any other sync app I’ve used. 👍
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Response from developer

We are so grateful for your kind words!

イライラする

同期はきちんとできるが、その前に必ずAppleのヘルスケアとの連携が必要な旨とその方法が表示される。このappを使う時点でヘルスケアの連携は必須だし1度ならず毎回出るとイライラしてくる

Response from developer

内容を正しく理解できていない可能性があります。お手数ですが、アプリ内から直接ご連絡ください:StepsApp > 設定 > サポート > メールアイコン、または help@steps.app までお願いいたします。

Works

That’s it… it just works.

Response from developer

Thank you for your great rating!

Rubbish

Been “importing history” for the last 3 days and has not ported anything across. Rubbish

Intermittent syncing

Sometimes it works fine, others it requires manual intervention. It constantly logs out of Fitbit and doesn’t sync everything even though requested.

Not able to authenticate with Fitbit

If Fitbit account is Linked to google , authorisation no longer works?

Response from developer

Hello, could you please tell us more details about your issue? We would like to help. You can contact our support team via help@steps.app. Thanks!

Fitbitとの接続がしょっちゅう切れる

タイトルの通りです。接続が切れるたびにサインアウトしてサインインして...を繰り返して、それでも接続できない時もあるし、いつのまにか戻っていたりと対処方法がわかりません。

Response from developer

Thank you for reaching out and bringing this issue to our attention. We are aware of the problem and are actively working on a fix. We appreciate your patience as we address this matter. Thank you for your understanding and support. If you have any further questions or concerns, feel free to contact us at help@steps.app

Limited history

It only does historical steps and “workouts” but my swim session do not appear. And neither does my sleep. So only helpful if you want to import steps and only full info of the last 7 days

同期が出来ない

課金したのに最悪

Response from developer

こんにちは!ご不便をおかけして申し訳ございません。ご不明な点がございましたら、help@steps.app までお問い合わせください。

Great app

Just found this app and I love it !!!

Response from developer

Thank you!

Worst app

Data is not sync. Connected with Help team for 4-5 times but no response. Worst customer experience. I want to cancel my subscription and get money back

Response from developer

Hello! We apologize for the inconvenience. Please contact us at help@steps.app for further assistance, we will do out best to offer fast support and a solution to the issue. Find here how to ask for a refund: https://steps.app/en/support/fitbit-sync/ios/purchase/how-do-i-request-a-refund

Constant issues syncing

Constant issues syncing. Has stopped syncing at all. Troubleshooting steps unhelpful. No support offered.

返金して欲しい

有償しか選べない上に
「バッググラウンドの更新の有効化」
から先に進めず使い物にならない。

Response from developer

こんにちは。払い戻しをご希望の場合は、Appleに直接お問い合わせいただくことも可能ですのでご了承ください。https://support.apple.com/en-ie/118223

無料での同期は歩数だけ

歩数だけなら要らないのでアプリ削除しました。課金してまでとは思わないので。

Pro version Not working

I paid for the Pro version to sync more than just my steps. Doesn’t work. If I go into settings and shut everything off then the steps will sync. Only the steps, which is in the free version

Stopped syncing

Worked well for a few months then just stopped working, very disappointed

全く同期しません

タイトルの通りです
無料版の時には同期したので有料版に切り替えた途端に、何も同期しなくなりました
ひどすぎます、、、

使えない

歩数が正しく反映されない。