Contact us doesn’t work
I haven’t yet been able to use the app for a workout as I’m still trying to figure out my membership. But the “Contact us” feature in the app simply doesn’t work. When I start typing, the “Send” button disappears from the bottom and there’s no way of bringing it back and actually sending a message. Additionally, if I fill the page with my message, there’s no way to scroll down on the page to see what you’re typing once the page is filled. I only used the app for 5 minutes, but already found these two bugs..
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Needs a lot of work
This app has so many bugs and need so much work. But the biggest thing that irritates me it the % fat mass measurement area. It takes you measure from the system... Then the next day it drops it to 2% the the following day it sticks in some random number... Then the next day... Back to 2 %. I've tired editing the measurement but it won't change. So irritating to see this zip zag over time. I can't tell what the trend is! There are lugs of bugs like this. Needs so much work.
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Missed opportunity
Oh my god, this app is such a missed opportunity. So much of it is poorly made!! The concept is great but the execution is very confusing.
Inconsistent user interface between different activities:
sometimes I am prompted to scan qr code, sometimes not
Sometimes scanning the machine does something, sometimes it doesn’t. Sometimes it looks like it has done something, but it hasn’t.
Scanning on most weight machines is almost completely pointless
Trainer can leave me comments, but I can’t comment back - e.g. did higher weights this time, needs adjusting.
Row machine I can’t see what exercises I am supposed to be doing while in rowing mode. I have to remember the target strokes and times
Sometimes the app. Wants you to push start and stop for all the exercise sets, sometimes for 1 set.
Sometimes I get a countdown for rest automatically, sometimes I don’t
I could go on. I find it hard to believe you did any actual UAT on this. Or if you did, it was with people who were way too close to the app already and couldn’t use it like a first time user. Or their feedback was ignored to rush through go live.
Overall really frustrating.
Inconsistent user interface between different activities:
sometimes I am prompted to scan qr code, sometimes not
Sometimes scanning the machine does something, sometimes it doesn’t. Sometimes it looks like it has done something, but it hasn’t.
Scanning on most weight machines is almost completely pointless
Trainer can leave me comments, but I can’t comment back - e.g. did higher weights this time, needs adjusting.
Row machine I can’t see what exercises I am supposed to be doing while in rowing mode. I have to remember the target strokes and times
Sometimes the app. Wants you to push start and stop for all the exercise sets, sometimes for 1 set.
Sometimes I get a countdown for rest automatically, sometimes I don’t
I could go on. I find it hard to believe you did any actual UAT on this. Or if you did, it was with people who were way too close to the app already and couldn’t use it like a first time user. Or their feedback was ignored to rush through go live.
Overall really frustrating.
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Fitness Space App
The app has been really useful to keep my programme structured and stay motivated through my assigned coach.
I enjoy the workout of the week as well
I enjoy the workout of the week as well
Very poor stability
Very similar experience to the other reviewer. When following a workout designed by my coach, once I have completed the first exercise and attempt to move on to the next, the app crashes. Restarting doesn’t help - as soon as I try to resume the workout it crashes again. It has got to the stage where I have to delete the whole app and reinstall it in order to move on the next exercise. Two months since the last update - this bug ought really to be fixed.
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