frequent updates
Makes me update it way too often
Stop updating the app!
Every time you update it, just make it more complicated and not easy to use! Stop! Immediately!
Fitness World South Surrey
Great Gym!
Too many updates
Please stop updating all the time or forcing updates to sign into gym
App location and notifications
Please enable app to permanently change locations when finding a class. I don’t want to always see my home location, I should be able to deselect it and it remain deselected until I change it. Also instead when on a waitlist, instead of emailing a notification please allow text as an alternative method of contact.
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Bad UX, painful to use
Failed for its only two key features: 1) Keypass: doesn’t integrate into Apple wallet on iPhone. Requires you to login to the app to enter the gym.
2) Calendar: doesn’t integrate into Apple Calendar. Requires you to manually add your training times to your own calendar.
These developers don’t understand the point of the app is to make it easy as possible to work out (eg: enter the gym and follow a workout schedule). They apparently think the point of the app is to use the app itself.
2) Calendar: doesn’t integrate into Apple Calendar. Requires you to manually add your training times to your own calendar.
These developers don’t understand the point of the app is to make it easy as possible to work out (eg: enter the gym and follow a workout schedule). They apparently think the point of the app is to use the app itself.
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Updates non stop
How often yall gotta update this sign in app?
Too many unnecessary updates
Just using this to enter the gym. Updating it every 2 weeks is insane
Over protected
This has many great features that is only allowed by the “Trainer”. I want to setup my own calendar but have to pay a trainer to do it.
Stop penny pinching.
Stop penny pinching.
This version sucks
The previous version was way better. I hate the layout and navigation of this version. It’s also very buggy.
Unable to login
It keeps sending me back to login screen when I login. I tried changing password it did nothing and if I put wrong password it recognizes it’s incorrect
Still can't log in the app
For two months they still can't fix the bug! How incompetent these developers are!
Shady app
Why are they collecting personal and sensitive information. It seems like it’s more of a tracking app. I don’t think I’ll be having this app on my phone.
Dont like the new app
The old app is better than this.
Useless for those that expense membership
Make it so you an export paid membership fees. You can only view transactions but there’s no way to export the Data. What’s even worse when you navigate to transaction details it does NOT say it’s from Fitnessworld making the app utterly USELESS! To try to expense the membership.
New app doesn’t work
Can’t login, selecting password reset/ resend invite doesn’t send an email. Going to have to take it to the desk and ask for assistance, but definitely not impressed.
Some feedbacks..
The app itself is pretty but it gives me a feeling that it was designed with an AI overnight. Anyways, let’s get to the feedbacks. I liked the calendar view of check-ins and the stats that came with it in the old app. Unfortunately, those features have been removed in the new app, and the section isn’t very user-friendly. Please bring the calendar view back it’s just a simple code change.
Another feature I miss is the monthly challenges. It would be awesome to participate in challenges with friends and see where the competition takes us.
The rewards at Fitness World have changed, and some may not be as rewarding... As a member who goes six days a week with a goal membership, I find most of the rewards irrelevant. To make them more appealing, I suggest collaborating with other businesses to offer discounts on supplements (not just those available at the gym), healthy food, and health clinics. This could be combined with an extra discount on massages, chiropractic care, and other wellness services which we would definitely appreciate on rest days. Alternatively, you could offer 30 minutes of massage chair time in exchange for ~100-200 points, which is definitely achievable and everybody loves massage chairs.
The main tabs aren’t organized logically. For example, the Rewards tab and scheduled classes don’t need to be separate tabs. They could easily be combined into one tab. I’m still trying to figure out where everything is, but with the first glance, it’s not that easy to navigate through.
Thanks
Another feature I miss is the monthly challenges. It would be awesome to participate in challenges with friends and see where the competition takes us.
The rewards at Fitness World have changed, and some may not be as rewarding... As a member who goes six days a week with a goal membership, I find most of the rewards irrelevant. To make them more appealing, I suggest collaborating with other businesses to offer discounts on supplements (not just those available at the gym), healthy food, and health clinics. This could be combined with an extra discount on massages, chiropractic care, and other wellness services which we would definitely appreciate on rest days. Alternatively, you could offer 30 minutes of massage chair time in exchange for ~100-200 points, which is definitely achievable and everybody loves massage chairs.
The main tabs aren’t organized logically. For example, the Rewards tab and scheduled classes don’t need to be separate tabs. They could easily be combined into one tab. I’m still trying to figure out where everything is, but with the first glance, it’s not that easy to navigate through.
Thanks
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My saved workouts are gone
I had created a bunch of workouts on the old app and I just lost all that. Theres no function in this new app to create my own workouts (e.g. legs, arms etc.) or even save anything. You can only create a workout plan for one day you plan to go to the gym. And if you wanna do the same exercises for another day, you either move the history of the last workout or you create a whole new workout plan AGAIN.
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Background Colour Way Too Bright
It’s very hard to see details because the background colour is way too bright on this app
New App doesn’t work
Why are you forcing users to the new app if it doesn’t work? My account can’t be used to login on the new app, works perfectly fine on the old app.
