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Patch fixing models not loading for Premiere or higher members. Sapphire 4.0 — a new diagnosis engine The on-device models have been fully retrained. Sapphire 4.0 runs a Vision Transformer alongside the classifier cascade for sharper calls across cars, boats and homes, and the Home and Diagnosis screens now show which engine is running. Boats gained five new problem areas: sterndrive/outdrive, trailer, propane/LPG galley, refrigeration and trim tabs. Repair guides written for your exact problem The guide library grew from 106 to over 2,200 — one for each specific fault the app can identify, instead of one per broad category. A boat autopilot that won't hold course used to get the same guide as one with a leaking hydraulic ram; now each has its own steps, tools, safety notes and time estimate. Every guide was rewritten for the new Sapphire 4.0 knowledge edition. Diagnose without a photo. Some problems have nothing to photograph — an intermittent noise, a smell, a warning light that has already cleared. Tap "No picture? Tap here to describe the problem", choose Car, Boat or Home, then type or dictate what's wrong. You get a ranked list of possible causes rather than a single guess, and you can keep adding symptoms to narrow it down. It all runs on your device; your description never leaves your phone. Get your diagnoses back on a new phone.e History can now pull your backed-up diagnoses down from the cloud. Previously the app only ever uploaded them, so a new phone or a reinstall meant an empty History even though everything was safe on the server. Restoring never overwrites anything already on your device. Backups now also carry the diagnosis, confidence, severity, repair instructions, ns and your problem description alongside the photo, so a restored diagnosis comes back complete. Two-factor sign-in If your account has two-factor authentication turned on, you can now sign in on iPhone and iPad. Enter your email and password, then the code from your authenticator app — a six-digit code submits itself as soon as you finish typing, and iOS can fill it in for you. Your diagnosis allowance follows your account. Your plan's allowance is now tracked on a rolling 30-day window by the server, so it moves with your account across devices and reinstalls instead of resetting when you switch phones. The Diagnosis screen shows what's left and when it resets. Diagnoses run offline are counted once you're back online, and only a diagnosis that finishes is counted — a failed analysis is free. Fixed Diagnoses saved while offline were marked "Cloud backed up" as soon as the network returned, without ever being uploaded. They now upload for real and stay queued if the upload fails.