FixIT Frank
Your Own Personal Tech Help
About
Get patient, step-by-step tech support over the phone for your devices. This helper guides you through common issues with clear, simple instructions and remembers your past interactions. Share photos of problems for visual assistance.
What's New in FixIT Frank
1.1.2
July 9, 2026
This update makes Frank easier to follow — and even more helpful: • On-screen steps: Frank now shows each step right on your screen while he talks you through the fix, so it's easy to follow along. • Just show him: ask Frank to see a photo and the camera button appears right away — no need to ask twice. • Scam check: not sure if an email, text, or call is a scam? Frank can help you figure it out. • Settings that stick: your preferences now save and update instantly. • A smoother home screen that fits every iPhone just right. Thanks for using Frank! Call anytime — he remembers what you needed help with.
MoreSubscription plans
Pro Monthly
150 min/mo + 30 bonus min on signup. Auto-renews.
In-App Purchases
$3.99
20 Minutes
Adds 20 minutes of support time. Never expires.
FAQ
What kind of tech issues can FixIT Frank help with?
FixIT Frank can assist with a wide range of tech issues including WiFi routers, printers, phones, tablets, computers, TVs, and email setup or problems. It's designed to guide users through common device and connectivity challenges.
How does FixIT Frank remember my past issues?
FixIT Frank stores your device information and past conversation history. This allows it to provide more personalized support without you needing to re-explain everything each time you call.
Can I see a summary of my tech support calls?
Yes, after each call, FixIT Frank provides a written summary and a checklist. You can refer back to these documents anytime to review the steps taken or instructions given.
Does FixIT Frank offer free support?
FixIT Frank offers 20 free minutes of support upon signing in, with no credit card required. Additional support is available through a monthly subscription plan.
What is the FixIT Frank Pro Monthly subscription?
The FixIT Frank Pro Monthly subscription costs $14.99 per month and includes 150 minutes of support. Subscriptions automatically renew unless canceled at least 24 hours before the current period ends.
Can I share images with FixIT Frank?
Yes, you can share photos of error messages or confusing screens with FixIT Frank. The helper can then review these images with you to better understand and troubleshoot the problem.
What devices is FixIT Frank available on?
FixIT Frank is available on iPhone, iPad, and iPod. It is designed to help with a variety of consumer electronic devices and software.
How often is FixIT Frank updated?
FixIT Frank was last updated on May 3, 2026, with version 1.1.1. This indicates regular maintenance and potential feature additions by the developer.