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About
FixTrack is a SAAS platform that allows repair companies to register on our platform and add their customers and technicians to their portal. Our technician app is an interface for all technicians registered on fixtrack with the purpose to ease the process of repair and tracking of all their tickets.
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What's New in FixTrack Service Management
1.19
March 22, 2024
1. Updated FAQ Listing: - Customers now have access to the generic FAQ listing. 2. Software Support Ticket: - Customers can initiate the creation of a software support ticket. - Customers have the capability to view a listing of their software support tickets. - Customers possess the authority to modify ticket details. - Customers can remove existing tickets as needed. - Customers are able to engage in communication by sending and receiving messages within ticket details.
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