Flash Studio User Reviews

Flash Studio
Flash Studio
浙江闪铸三维科技有限公司

Top reviews

The best 3d printing app EVER

I love this app🤩It has sooooooooooooooo many fun things to 3d print! 5 stars ⭐️⭐️⭐️⭐️⭐️

Thank you flash forge

Thank you for finally providing the Flash Studio app with good quality things and making it so you can print it from your phone. Thank you so much flash forge

Complicated and clunky

I purchased a Flashforge printer because I wanted to inspire my son to learn 3D printing and engineering. Unfortunately, the software experience has been so frustrating that it’s doing the opposite.

Your software is confusing and difficult to use. I can’t even reliably open or print the downloadable models in your own catalog. Many of them stall during the slicing process, often at 66% or 99%, and never complete.

The preview window is another example of poor design. It’s a long, narrow rectangle that makes it nearly impossible to see the model. It’s like trying to look at an elephant through a narrow slit. Why isn’t there a normal-sized preview window?

Customer support has been equally disappointing. I’ve been waiting over two hours for a response with no help. There is no phone number to call, very little documentation, and no clear instruction manual. For a beginner, the learning curve is unnecessarily steep.

My son’s friends all use Bambu printers. They tell him it’s easy to download, slice, and print models without fighting the software. Meanwhile, we’re spending hours trying to figure out basic tasks instead of actually creating things.

I didn’t buy this printer because I wanted another technical challenge. I bought it because I wanted to encourage creativity and spend time building projects with my son. Instead, we’ve spent our time troubleshooting software.

Please take this as constructive feedback. The hardware may be capable, but the software and user experience need significant improvement. Right now, it feels like software designed decades ago with very little focus on usability.

I hope you’ll invest in making the experience simpler, more reliable, and better supported for families and beginners.
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Response from developer

Hi, We're truly sorry that your experience hasn't matched your expectations. We appreciate you taking the time to share such detailed feedback. We have already followed up on your previous reports and have optimized the QR code issue. Your feedback on slicing, model preview, documentation, and usability has also been shared with our team for further improvement. Thank you for helping us make Flashforge better. FlashForge

Good starter app you can use it from your phone or tablet or computer.

The app is fine and I love it but I can’t figure out how to update to V.1.7.0

Response from developer

Hi! We are delighted that you enjoy our app; it serves as huge encouragement for us. Our latest version is 1.10.0, and you can manually update to it. If you encounter any issues during the update, please feel free to contact us at voxelshare@flashforge.com.

Y

I wish it was easier to do multicolor color on one print besides that it works great

Response from developer

Hi! Your suggestions are very helpful to us. We are already planning to implement multi-color printing features in the mobile app, and you can look forward to seeing this in the near future. Please feel free to share any further feedback. Happy printing!

Big dislike.

If I had known this was the app I had to deal with I would have paid the extra and bought a Bambu. Most patterns are on third party sites that makes up download another app or isn’t supported. Also, it randomly erased everything on my account, all my saves, and unbounded my printers. This is so disappointing. The devs should be embarrassed.
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Response from developer

Hi, We're truly sorry for the disappointing experience. We'd like to investigate this issue further. Could you please contact us at voxelshare@flashforge.com with your account information? Our team will check what happened and help recover the issue if possible. We also appreciate your feedback about the model experience and will continue improving the Flashforge ecosystem. Flashforge

BEST THING EVER

I’m using this to control my AD5M, It has sooooooooooooooo many models and it is overall a great app. I am 12. I bought the 3d printer by doing chores and lemonade stands, and the app is just as good. I have so much control over the 3d printer, and I love pausing the print halfway through while my brother is watching it because it is very funny. 5/5 stars for the app. I can literally print in 5 clicks.
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Response from developer

Hi, Thank you for your lovely feedback! We're delighted also that your family enjoyed printing with our app and printer. We're committed to creating even better experiences for you. Stay tuned. ——FlashForge

It is perfect

I have had this app sense it came out and have nothing bad to say

Response from developer

Thank you for your positive feedback—it’s a huge encouragement to us. Our team is committed to providing users with a better experience, and we’ll continue to make improvements in the future. Stay tuned. —FlashForge

It is so cool

I think it is awesome because it can let you print and pause and cancel on your device

Response from developer

Thank you for your positive feedback—it’s a huge encouragement to us. Our team is committed to providing users with a better experience, and we’ll continue to make improvements in the future. Stay tuned. —FlashForge

Latest update stinks

The new update is terrible and won’t work with the printer anymore

Response from developer

Hi, if your mobile app is up to date but you are unable to connect to the printer, please check whether your device firmware is also running the latest version. If both are up to date yet compatibility issues persist, please send your app and device logs to our email address: voxelshare@flashforge.com. We will investigate the issue for you as soon as possible. We sincerely apologize for the inconvenience.——Flashforge

The best app to print in the world

Very smart app that I used all the time. It has very good features and slicers (on computers or phones because they have more processing capacity) it does have helpful troubleshooting for my printers. There are more nice things but they won’t all fit here. Go discover them!

Response from developer

Thank you for your positive feedback—it’s a huge encouragement to us. Our team is committed to providing users with a better experience, and we’ll continue to make it even smoother in the future. Stay tuned.——FlashForge

Updates

The more updateds happen the better it gets I really like this app the only this I would prefer is that I would be able to turn on my 3d printer from the app

Response from developer

Hi, thank you for your positive feedback—it’s a huge encouragement to us. Our team is committed to providing users with a better experience, and we’ll continue to make improvements in the future. Stay tuned. —FlashForge

Trash

After every print the printer and application do not communicate and it shows offline. Absolute trash app. Compare to other brands, these guys mail it in. Don’t buy a FF printer.

Response from developer

Sorry our app isn't perfect yet. We've noted the issue you had with device status not syncing and will fix it in future updates. To help us troubleshoot, you can send your device information and "App logs" to our support email voxelshare@flashforge.com. We're ready to help you.——Flash Forge

Works great

When I first downloaded the app I thought it was horrible it didn’t load and wasn’t able to print from app. That was then now it is awesome it is easy to use and is fast and I can print form app now great job flash forge

Response from developer

We’re truly sorry to hear about the frustrating experience you’ve had with our recent updates. We have provided an upgrade guide to help you resolve similar issues. You can access the guide here: https://desktop.voxelshare.com/privacy/update_notice.html In the meantime, If the above issue is not resolved satisfactorily, please feel free to reach out to voxelshare@flashforge.com with your printer’s serial number and device model. Thanks again for your support and understanding. Warm regards, The FlashForge Team

Good app

No complaints this app synced to my printer well and is showing by accurate data on my phone, but the emboss text tool is kind of hard to use, but other that that great app.

Response from developer

Thank you for your positive feedback—it’s a huge encouragement to us. Our team is committed to providing users with a better experience, and we’ll continue to make improvements in the future. Stay tuned. —FlashForge

Doesn’t work

It didn’t work and won’t find my printer

Response from developer

We're sorry you're experiencing a device connection issue. We need more information about your device to troubleshoot the problem, please email voxelshare@flashforge.com with your device logs.Our support team is ready to assist you.— FlashForge

How do i print 3rd party

I have a iphone 15 and a Ad5x printer is there any way i can print 3rd party ways?

Response from developer

Hi, we don't currently support direct printing of third-party models. If you’d like to use this feature on your phone, we’ll be rolling out the ability to open and print STL. files on mobile devices by the end of July. Stay tuned. —FlashForge

It’s not working

My 3-D printer is not printing anything

Response from developer

Sorry the App isn't working well. To help us fix the issue, email voxelshare@flashforge.com with Flashforge email account and device log. Our support team is ready to assist you. — FlashForge

Dummy 13

I wish that there were more dummy 13 files on direct print

Response from developer

Thank you for your feedback. In the near future, we will create a “Dummy 13” album in the app and add support for one-click printing. Stay tuned.——FlashForge

AD5X

Best app ever for printer I can print from my phone and see all setting and timing the best 😁