Once Excellent Now Major Problems
On Feb 5 a reviewer of this app stated that they reached out to Flash Alert.” Additionally that the app is being worked on for iOS users. “Excellent customer service response certainly helps.” A month has now passed and there have been no updates or changes. In fact the problems that I pointed out in January have not been resolved. So I am disappointed in their “Excellent customer service service response.”
This app is in fact a horrendous failure. All very disappointing.
This app is in fact a horrendous failure. All very disappointing.
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Not at all functional
The app doesn’t even display the region options, and is permanently stuck on “Columbia County.” Nowhere near my area. Was working perfectly in the previous version, then the “upgrade “ broke it. Have had to delete and reload the app every time I wish to use it, rendering it useless. I use it related to my work and need the notifications to work….they aren’t. The app developer should either fix the problems or have this removed from the App Store.
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Doesn’t Work
I have uninstalled and reinstalled this app many of times in the last few months. It doesn’t work. I have tried logging in and out on the web, it will only load one day. They need to fix the bugs. I have a the latest version. I wish school would use a different app at this point.
Doesn’t work
Absolutely worthless. In all the years I’ve had Flash Alert it never had any issues until I installed this new version earlier this week. I can’t see my subscriptions and it crashes every single time I try to access my settings.
Was great…
I agree with many of the other ratings posted here. The old version of the app worked great with no issues ever. This version works one time and then once you reopen it, it does not work anymore. It only works if you delete it and reinstall it, but again only works once.
Fix This!
Clearly the app hasn't been working since it was updated. Having been over a month, you would think the developer would take notice and do something about it. Especially since school districts are paying for the service and relying on it to send notifications to families when there are delays or cancellations. They better do something soon or everybody will pull the plug.
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Waste of space
This app used to work so well, I rely on it for school closures. With the new version options disappear completely, the app shuts down/closes for no apparent reason and it keeps changing my county. I am no longer receiving alerts, basically it straight up doesn’t work at all. Please fix!!!
Seems a little finicky
The new app wasn't working for me. Kept closing when I would try to manage subscriptions. No subscriptions even showed in the app, though I was still receiving email notifications. I uninstalled restarted my phone and reinstalled and linked my account. Made sure to allow notifications and boom, it now seems to be working 🤞
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Constantly crashes
App crashes/closes when I try to navigate anywhere. I’ve deleted and reinstalled but no data populates. If I click anywhere, the app just crashes/closes. I’ve used the app for years for school updates and sheriff alerts, I’ve put up with weird bugs in the past, but now it’s just useless.
Update
Update: Reached out to FlashAlert. The app is being worked on for iOS users. Hang in there folks. Excellent customer service response certainly helps.
Constantly having to delete and reinstall for the region I’m actually in to be selected. It works once and then crashes. I’ve used this app for over a decade and have only started having problems in Dec. 2024. Bummer.
Constantly having to delete and reinstall for the region I’m actually in to be selected. It works once and then crashes. I’ve used this app for over a decade and have only started having problems in Dec. 2024. Bummer.
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No option to choose location for news
I have my schools and organizations picked but it has my local news and alerts set for somewhere 6 hours away and no option to update. Please six.
What’s going on?!
I’ve been using FA since it started as a web application. Like other commenters the app just quit mid-December and when I reinstalled it I reset everything to the old settings. I finally deleted it. Regardless of what I do the hamburger menu is blank to select the region and everything defaults to the Columbia region. I have nothing against Pendleton or Hermiston but I don’t live there. If I want to know how my family is doing I can call them. I want to know about PDX since that’s where I live! Of course the app isn’t working correctly and we are entering winter and inclement weather. One would think that having the app working properly would be a priority. Idk who messed things up but please fire them and get someone who knows what they’re doing!
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Non functional
After many years of using the app I am really disappointed in the update. I have to delete and re-download the app every time I want to use it as the minute you close it locks all features and gives you no information. Half the time you cannot even see the region choices on the initial start up ! Please fix !!!!!
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Broken ap
I had to delete and add the ap for it to sync with my account. But once you close the ap on your phone it no longer syncs to your account forcing you to to delete and add again. If you click mange subscription it quits the ap and you cannot access it from the ap anymore.
Can’t select region
Before the major update and the discontinued FA original app that worked perfectly. This new app has many flaws and we are in the midst of winter storms. As an educator with a small kiddo having these updates is important. I can’t even select the region I live in to see surrounding areas alerts. Very frustrating.
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App Quits
When you click on settings, the app crashes.
Isn’t working
The last update isn’t working
Doesn’t work
This app used to work pretty good about 5 years ago. Whatever they did to update left the new version inoperable. Doesn’t keep your set regions or updates in real time. Won’t even let me manage subscriptions, when you tap the button to manage, it shuts down the app.
Total waste of an important app.
Total waste of an important app.
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Region is stuck- cannot switch to my region. Cannot update subscription.
Went to update the app and now my region is stuck to Columbia region (which is not where I live) and I cannot toggle to a new region. The old app you would click on the three lines (top left, hamburger) and toggle to your region or check news in another region which was helpful. Now I cannot do that. When I tried to click on manage my subscriptions the app crashes every time. Super annoying. This is dark mode fyi- maybe it works for users not in dark mode. Hopefully it gets fixed otherwise it is useless.
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Doesn’t work
New app not showing alerts.