Des nouveaux frais de services dissuasifs
On nous charge maintenant 1$ +tx pour tout achat, ça décourage d’acheter des petits prix
Deceptive.
From 2% service fee to 8% + 1$ minimum. The good deals trickle out. So, if I want to grab 5 different things that expire tomorrow from the app as they hit it I’m being charged 5$ just for the privilege? Yea get bent.
Example there was a loaf of bread for 50 cents. Regular price is 2.29. Why would I pay 1.50 for one that expires tomorrow when I can buy it fresh?
This app gets greedier and greedier by the month.
Example there was a loaf of bread for 50 cents. Regular price is 2.29. Why would I pay 1.50 for one that expires tomorrow when I can buy it fresh?
This app gets greedier and greedier by the month.
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Service fee scam
They use AI and agents ignore any info you give them so they don't have to refund your purchase when you are sold spoiled food. Thankfully your credit card company will issue a chargeback when they don't respond :) MAKE SURE YOU USE CHARGE BACKS!!!!! Flashfood has completely stopped replying to issues.
Service fee scam
Service fee scam
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Watch the service fees!
Recently, after many years as a Flashfood customer, I made a purchase of $1.80 and was charged a $0.99 service fee. On contacting Flashfood, the explanation was that they need to cover their operating costs. I note that on their website, they do not indicate any details of about service fees. So make sure you check the service fee amount before you complete your purchase.
You will see the company responded with inaccurate information. If you click on the “i” icon beside the service fee, there is not a breakdown of how the fee is calculated, just the standard message that it is used to cover costs. In reading other reviews, I see the information that Flashfood collects 20% of the food cost from the retailer. If this is correct, not enough profit for them, they want more from the users and that seems very greedy to me.
You will see the company responded with inaccurate information. If you click on the “i” icon beside the service fee, there is not a breakdown of how the fee is calculated, just the standard message that it is used to cover costs. In reading other reviews, I see the information that Flashfood collects 20% of the food cost from the retailer. If this is correct, not enough profit for them, they want more from the users and that seems very greedy to me.
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0.99 service charge no matter the order size
I’ve loved Flashfood for years, I didn’t mind too much when they added a small service fee but it used to be just a percentage of the order, now it’s a minimum of $0.99 even if your order is just a couple of dollars. Most of the time Flashfood isn’t even a deal anymore due to the fee.
Update: knocked off that second star just because of that horrible developers response… there’s no way your operating costs skyrocketed that much that now you need a fee that makes most of the items cost just as much as full price. Unless you want to use the app to make large orders (most of us use it for a few small things) you won’t have any savings.
Update: knocked off that second star just because of that horrible developers response… there’s no way your operating costs skyrocketed that much that now you need a fee that makes most of the items cost just as much as full price. Unless you want to use the app to make large orders (most of us use it for a few small things) you won’t have any savings.
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