Fleet Feet User Reviews

Customer Experience

Positive experience24.4% of reviews
Neutral9.0% of reviews
Negative experience66.7% of reviews

~ Based on 78 written reviews from the US App Store.

Is Fleet Feet Safe?

Not enough ratings yet to assess Fleet Feet.

Is Fleet Feet Legit?

Fleet Feet appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Fleet Feet is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Nice shoes

Shoes came brand new and they worked perfect for my flat feet

Filter Hasn't Worked for Months

Wasn't a bad app when it used to work. I even used it find and purchase a few pair of shoes from a nearby store. But for the last several months, the filter option simply hasn't worked. I tap and tap and tap, but the filters never open. I've even deleted and reinstalled it, but it still doesn't work. Tried again this morning but it still wasn't working so I purchased a pair of EVO SL directly from Adidas.
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Product filters are not working

I can’t sort or organize the products I am looking for.

Great Store - Terrible App

I love shopping in store staff are always very helpful (shoutout to the Oak Park, IL location) the app needs a lot of work. Worst part is wanting to create a wishlist that doesn’t save.

Suggestions

Needs a more noticeable search feature and a back button.

Null null

I can’t change my name from null null….

App doesn’t work

Tried signing in multiple times on different days to my account. Always came back with an error

Keeps crashing

I don’t know what happened but the app will log me in and immediately log me out again every single time. It’s a nightmare! I’ve been using the website instead!

App Crashes

Every time I log into the app it crashes. How can I use my rewards if the app keeps crashing? This has been a problem for over a year. When do you plan to fix it?

Keeps kicking me out

Your app update failed!!! I try to log in and every time it logs me in for a second and then kicks be out and gives me an error. So then I go to the website to do my order and it won’t let me use my 15.00 reward. Went to store and they could not help me.

Error Logs ?

I just downloaded the app.

I generated an error message.

Touch the button for “blog.” Every blog entry that I tried returned this message:

“Internal Server Error
Unable to find the template “1_global/tracking/gtm.html”.”

Why is no one watching the server error log for problems like this?

Please fix this error.
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Continually Crashes

It had previously worked, website at least better. Continually crashes now.

Horrible Design

This apps layout is horrendous. It’s so frustrating to use. Fleet Feet needs to completely change this if they ever want people to use this, just use the website on your phone.

Fix shopping experience

When you go into the Shop Footwear and then type anything into the search bar. As soon as you click on a shoe and attempt to go back, you can not go back and must start all over again. It would be a simple fix go make a back button from the Shoe you are currently looking at.

Data collection? Seriously?

You’re a SHOE STORE! Why are you harvesting my data?!

Needs improvement

Love Fleet Feet! However, as soon as you search for something there is no way to go back. You have to start from scratch and it can get frustrating.

Rewards points

This app never shows how many reward points I have on my account even though I’ve made several in store purchases.

Terrible design and bugs

Whoever designed this app should find a new line of work. There’s no way to access your cart without adding something to it. So if you want to keep shopping, in order to checkout, you’ll have to add something to the cart and then delete it. When you go to checkout, you can choose 3 options. “Checkout” “Apple Pay” “PayPal”. If you choose Apple Pay, there’s no way to add coupons or rewards. You’ll have to pay full price. If you choose “Checkout”, you’ll be able to add any rewards or discounts, but this method only offers 2 options to pay (credit card and PayPal) and Apple Pay is not available. It’s really clunky and I find it hard to believe that a retailer like Fleet Feet would have such a dated a poorly designed app.
And once you place an order, it doesn’t show up in the order history on the app. Are they having to hand enter orders? Why doesn’t it register in the app as order I just placed? So lame.
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Terrible function

This app is not user friendly at all. The browse feature is terrible and I can’t even figure out how to redeem my rewards. I also
keep getting a 403 error every time I try to click on a size and have to go in and out of the app.

What happened?

Up until about a week ago, the app was great! No problem ordering, and checking out new merchandise. Now, all I get is an error loading page. Please fix this, so I can rate you 5 stars. Thank you!!