Flex For Work Reviews: Is It Legit?

Flex For Work
Flex For Work
Flex Moving & Storage

Customer Experience

Positive experience26.2% of reviews
Neutral0.0% of reviews
Negative experience73.8% of reviews

~ Based on 42 written reviews from the US App Store.

Is Flex For Work Safe?

Flex For Work has mixed safety signals based on user ratings. AppsHunter Safety Score for Flex For Work is 62/100.

This assessment is based on 81 user ratings, with an App Store average of 3/5.

Safety Analysis

51.9% of ratings point to a safe experience
0.0% of ratings suggest some concerns
48.1% of ratings point to a risky experience

~ Based on 81 App Store ratings for Flex For Work.

Is Flex For Work Legit?

Flex For Work appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Flex For Work is 65/100.

Based on 65 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great flex gig work

If you are up to getting down and helping people this is a great gig to work. Flexible and good pay but can be great if you work hard and communicate we’ll with the customer to get that tip money 🙌🙌

Response from developer

Love hearing this - thanks for the feedback! Flex is a great fit for people who want flexibility, are willing to work hard, and communicate well with customers. We appreciate you being part of the Marketplace 🙌

Pay

Low pay for mileage!!! If you Have Diesel forget it not worth the time or mileage Poor communications between the app plus you have track your pay down b/c they won’t pay out Terrible company to work with… workers be ware!!!

The worst work app I’ve used

Flex Marketplace is the worst company and work app I’ve dealt with. My experience has been extremely frustrating. I wish I could give it zero stars, but one star is the lowest option.

It is not working app

Not working

I had high hopes

This company does a good job of describing a good opportunity.

Unfortunately, the app fails to work properly and absolutely no support. I signed up September 19, 2026. Completed all the financial transactions and driver certificates within two days. On day one I was trying to communicate with support. On September 24, I still have not heard from these folks.

I am deleting this app, disconnecting my financial link and believing everything I read in the reviews.

It all sounds good just no communication. I would not think this would be good if there was an issue in a job.
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Hopefully they go out of business

Twice I’ve taken long distance jobs and right before pick up, the job was changed. Location change is not bad but I had a pay change of about $600 and they wanted me to send them screenshots of the original pay. I have an app. Why would I screenshot?. Gas is up right now and they’re paying less for trips. Some are not even $1 a mile. 1200 miles for $900?? Are you kidding me? Every customer I have encountered only have negative things to say. It’s a coin toss… but if you need to speak to someone, forget about it. As I said, hopefully they shutdown and stop cheating people…
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Response from developer

Thanks for the feedback. All jobs in the Flex app are optional to claim, and we’ll pass along your feedback regarding Long Distance rates. Sometimes customers make changes to their move before the job begins, such as changing the pickup or destination, which can impact the job details and associated pay. If you no longer want the job at the updated rate, you’re always free to drop it. If you had already started the job and the pay changed without any corresponding change to the job details, we’d like to review what happened. Support is available through three channels: in-app chat, marketplacesupport@flex.storage, or by phone at (321) 236-4677.

Trash

Company trash , dispatchers a bunch of people that probably didn’t graduate high school . I have ran 4 jobs for these people and have been suspended twice for no apparent reason . Then everyone acts stupid like they don’t know what’s going on . STAY AWAY. Predatory business.

Unorganized Mess

Booked my first job, drove all the way there, no driver, no customer, nobody there. I called flex the guy was acting like I bothered him. I was just calling to see what’s going on. I left did not get paid did not work. Nothing. Just drove to a random place for nothing. Deleted app

Lack support low pay

Pays low per miles and don’t understand the cost of gas and maintenance on vehicles should be factored in the price. After all the deductions your making only $300-$400 across the states now you gotta drive back home cause there isn’t enough jobs and your sudden pay is now gone on gas, so unless you got jobs lined up this is a terrible company to work for. They still haven’t paid me more for hauling a 24ft trailer when it said a 14ft. No support number to call and cant get in contact with anybody who knows what there doing. You have to email them to reach them and they still never respond. I wouldn’t haul for them again!
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Response from developer

Thanks for the feedback. Flex is a marketplace, so Service Providers can review the pay, mileage, equipment, and job details and choose which jobs make sense for them. No jobs are required. If the job showed a 14-foot trailer but you were asked to haul a 24-foot trailer, we do want to review that and make sure any related pay issue is resolved. Please reach our Marketplace Support team through in-app chat, (321) 236-4677, or marketplacesupport@flex.storage with the job details so we can follow up.

It’s Solid

It’s pretty solid. Worked my first gig with them not too long ago. I showed up, worked the shift, and was decently paid for two hours. Not bad.

If anything, I wish that more opportunities were actually available near my location, meaning I don’t want to be sent jobs “near my zip code” when really they’re in an entirely different state, or three hours ways from me. I want to be presented within 30-40 miles of my zip code.
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Flex employee

I currently work for flex and it’s absolutely ridiculous how unprofessional they are. I worked extra hours for a job and they ask me to send them proof of the extra hours I worked. That makes no sense. They have a clock in and clock out system so it’s all on their end but asking me to show extra proof??? Makes no sense. And even when you send them proof they make up excuses to not pay you. It’s ridiculous. There’s soooo many things I can say about this company. Extremely frustrating and disappointing
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Response from developer

We’re sorry to hear about your experience and want another chance to make this right. Please contact our Marketplace Support team at marketplacesupport@flex.storage with MARKETPLACE APP REVIEW in the subject line, or call (321) 236-4677 and mention Marketplace App Review so we can escalate your case for review. If additional hours were worked, we want to make sure they’re reviewed and handled correctly.

Excellent job

Let me start on an excellent job my mover Kwazel was with being polite and informative with the entire moving process, made sure things were secured in truck and protected through out my home , would recommend flex if I move again .

Response from developer

Thank you for the great feedback! We’re glad Kwazel made your move a smooth experience and took great care of your belongings. We appreciate you choosing Flex and hope to help with your next move!

App will not open

Passed everything I needed to become a driver, cannot start as the app repeatedly shuts down and will not open every time I attempt to use it.

Good for gig work

Flex Marketplace Storage is a solid part‑time gig for anyone who’s hard‑working, has good physical strength, and knows how to handle business. The work is straightforward, and as long as you show up and put in effort, you’ll stay busy. In my experience, they’re willing to work with you in certain situations, and that makes the job even better. Definitely a good option if you want flexible hours and steady tasks.
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Response from developer

Thanks for sharing your experience! We’re glad Flex Marketplace has been a flexible way for you to stay busy and earn on your schedule. We really appreciate the hard work you bring to every job and are happy to have you as part of the Marketplace community.

Bad employee support

Sometime they will leave you stranded on the job with no communication avoid at all costs

Support

The level of support for drivers is very slow, you write and they answer you after an hour, it would be very good if one could bid for the routes since on many occasions you end up working more than you should

Response from developer

Thank you for your feedback. We appreciate you taking the time to share your experience. We've recently added phone support at (321) 236-4677 for workers who need immediate assistance, and we're continuing to improve response times across all support channels. We also appreciate your suggestion around route bidding. We hope we can earn your 5-star rating in the near future!

Don’t use this

I’ve had two jobs when I arrived nothing there

Honest review

been working for this company for about 2 weeks now and every job so far has been manageable, the only thing that needs work is they give out information regarding how much items we are supposed to take most of the times it is correct sometimes it is more than anticipated but what can i say it’s a moving job we get paid to help move and if you think the pay isn’t good enough well you don’t have to grab it i do say they could improve on the item count and yes there are sometimes delays at times but most the times they give you a heads up it’s a work in progress company and can say they have improved quite a lot more than what it was communication is there they have more stronger management team and reliable people the people i work with have been consistent and hard working you can’t expect to do a moving job and be a very easy pay you have to expect some difficulty and with the pay i noticed it depends who you bank with i had some come in 1-2 days no problem and then when i switched to different bank it came 12 hours later company is improving and all it needs is stronger communication as well
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Response from developer

Thank you for the thoughtful review and for recognizing the progress we’ve made. We appreciate your feedback on item counts and communication, and we’ll continue working to improve job accuracy and the overall Marketplace experience.

Good way to supplement your income

I have a part time job, and use flex to fill in the gaps. If you have a pickup truck, you can make some serious $$$! My only advice is, if you have issues that can’t be resolved through chat, call/email the support team. It takes time so be patient, but they are extremely fair, they’ll make it right.
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Response from developer

Thank you for the great review! We’re glad Flex has helped you supplement your income and that our support team has been able to resolve any issues fairly. We appreciate your patience and your advice to other workers!

Lo melle de lo mejor

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