Flex For Work Reviews: Is It Legit?

Name: Flex For Work
Rating: 2.97778 (90 reviews)

Flex For Work

Flex Moving & Storage

💼 Business

Customer Experience

Positive experience26.1% of reviews

Neutral0.0% of reviews

Negative experience73.9% of reviews

~ Based on 46 written reviews from the US App Store.

Is Flex For Work Safe?

Flex For Work has mixed safety signals based on user ratings. AppsHunter Safety Score for Flex For Work is 61/100.

This assessment is based on 90 user ratings, with an App Store average of 3.0/5.

Safety Analysis

50.0% of ratings point to a safe experience

0.0% of ratings suggest some concerns

50.0% of ratings point to a risky experience

~ Based on 88 App Store ratings for Flex For Work.

Is Flex For Work Legit?

Flex For Work appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Flex For Work is 65/100.

Based on 65 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

App user

Feature Request: Interactive Map & Location Tools
Searching for jobs would be much easier with better location tools. It would be great to have an interactive map view showing all available jobs, allowing users to tap a pin and see if the location works for them. Currently, there’s no way to check the distance or route from my location within the app, and you can’t even copy and paste the job address to check it externally. Adding distance/navigation previews, an interactive map, and address copying would greatly improve the user experience!

מ!מה זה משנה !!!

7 days ago

Success is within reach

For the apps I’ve worked on so far, this one has been the most successful in handling our payouts. They are incredibly fast and efficient. After you complete your work and get paid, they are pioneers in owning up to their mistakes and fixing them. I absolutely love them.

Aalbmendo3

10 days ago

BEWARE OF FLEX!!!!

I would give this company 0 stars if it was possible, the last 3 jobs I went too were over an hour away from where I live, I got to the customers house just for the customers to tell me that they had either cancelled or rescheduled the job for a later date and flex FAILED to communicate that with me every time!!!! Horrible customer service, they only offer you jobs that are almost 2 hours away and only wanna pay you 20 an hour to work for 2-3 hours max!!! Like what the heck if you gonna make people drive long distances to load up customers belongings and even more time to make it to the next stop to unload than to have to drive back home you need to compensate your workers more reasonably!!!! Only wanting to pay $40-$60 dollars for a job is highly disrespectful to everyone in today’s economy and not worth it what so ever!!!

EEastSideIvoSantana

10 days ago

Trash of a company

Guys be prepared for many last minute cancellations. Dispatchers would take a job from you and give it to another driver for no reason. I’ve worked for them for 4 months and I would not do it again. There is no number to call for support only emails. Dispatch are people from 3rd world countries who have no realistic view on prices for gas and operating a business in general. The regional manager from Detroit called Bre is THE worst person I’ve had to deal with.

For local moves sometimes they will add bonus to the price they offer and in that case depending on the bonus it might be a good deal if you’re off from work and want to make extra money.

Long distance jobs are rare but when they post them they pay around .50c per mile to pull an empty trailer and around $1 per mile to pull a fully loaded one. Now don’t get exited because when you get to the delivery destination there won’t be anything to get out of there. So you either drive empty back home or to another area that has loads.

The only area that has frequent jobs is the Philadelphia hub everything else is bad

Also they will cancel jobs on you at the last moment without compensation even when you drove there. Sometimes they don’t even pay you if you’re just the transport and the movers don’t show up but you picked up the trailer and took it to the customer you still won’t get paid.

If you cancel few last moments jobs on them they will threaten you with termination.

BBB2pac

20 days ago

Great flex gig work

If you are up to getting down and helping people this is a great gig to work. Flexible and good pay but can be great if you work hard and communicate we’ll with the customer to get that tip money 🙌🙌

Rrstephany321

a month ago

Response from developer

Love hearing this - thanks for the feedback! Flex is a great fit for people who want flexibility, are willing to work hard, and communicate well with customers. We appreciate you being part of the Marketplace 🙌

Pay

Low pay for mileage!!! If you Have Diesel forget it not worth the time or mileage Poor communications between the app plus you have track your pay down b/c they won’t pay out Terrible company to work with… workers be ware!!!

BBrkr4x4

a month ago

The worst work app I’ve used

Flex Marketplace is the worst company and work app I’ve dealt with. My experience has been extremely frustrating. I wish I could give it zero stars, but one star is the lowest option.

SSoule11

a month ago

It is not working app

Not working

EAEnte ara

a month ago

I had high hopes

This company does a good job of describing a good opportunity.

Unfortunately, the app fails to work properly and absolutely no support. I signed up September 19, 2026. Completed all the financial transactions and driver certificates within two days. On day one I was trying to communicate with support. On September 24, I still have not heard from these folks.

I am deleting this app, disconnecting my financial link and believing everything I read in the reviews.

It all sounds good just no communication. I would not think this would be good if there was an issue in a job.

KKT4VQ

2 months ago

Hopefully they go out of business

Twice I’ve taken long distance jobs and right before pick up, the job was changed. Location change is not bad but I had a pay change of about $600 and they wanted me to send them screenshots of the original pay. I have an app. Why would I screenshot?. Gas is up right now and they’re paying less for trips. Some are not even $1 a mile. 1200 miles for $900?? Are you kidding me? Every customer I have encountered only have negative things to say. It’s a coin toss… but if you need to speak to someone, forget about it. As I said, hopefully they shutdown and stop cheating people…

RReno7672

2 months ago

Response from developer

Thanks for the feedback. All jobs in the Flex app are optional to claim, and we’ll pass along your feedback regarding Long Distance rates. Sometimes customers make changes to their move before the job begins, such as changing the pickup or destination, which can impact the job details and associated pay. If you no longer want the job at the updated rate, you’re always free to drop it. If you had already started the job and the pay changed without any corresponding change to the job details, we’d like to review what happened. Support is available through three channels: in-app chat, marketplacesupport@flex.storage, or by phone at (321) 236-4677.

Trash

Company trash , dispatchers a bunch of people that probably didn’t graduate high school . I have ran 4 jobs for these people and have been suspended twice for no apparent reason . Then everyone acts stupid like they don’t know what’s going on . STAY AWAY. Predatory business.

NNBrown252

2 months ago

Unorganized Mess

Booked my first job, drove all the way there, no driver, no customer, nobody there. I called flex the guy was acting like I bothered him. I was just calling to see what’s going on. I left did not get paid did not work. Nothing. Just drove to a random place for nothing. Deleted app

JJohn15367

2 months ago

Lack support low pay

Pays low per miles and don’t understand the cost of gas and maintenance on vehicles should be factored in the price. After all the deductions your making only $300-$400 across the states now you gotta drive back home cause there isn’t enough jobs and your sudden pay is now gone on gas, so unless you got jobs lined up this is a terrible company to work for. They still haven’t paid me more for hauling a 24ft trailer when it said a 14ft. No support number to call and cant get in contact with anybody who knows what there doing. You have to email them to reach them and they still never respond. I wouldn’t haul for them again!

M8Macc 85

2 months ago

Response from developer

Thanks for the feedback. Flex is a marketplace, so Service Providers can review the pay, mileage, equipment, and job details and choose which jobs make sense for them. No jobs are required. If the job showed a 14-foot trailer but you were asked to haul a 24-foot trailer, we do want to review that and make sure any related pay issue is resolved. Please reach our Marketplace Support team through in-app chat, (321) 236-4677, or marketplacesupport@flex.storage with the job details so we can follow up.

It’s Solid

It’s pretty solid. Worked my first gig with them not too long ago. I showed up, worked the shift, and was decently paid for two hours. Not bad.

If anything, I wish that more opportunities were actually available near my location, meaning I don’t want to be sent jobs “near my zip code” when really they’re in an entirely different state, or three hours ways from me. I want to be presented within 30-40 miles of my zip code.

ARAnon RKL

2 months ago

Flex employee

I currently work for flex and it’s absolutely ridiculous how unprofessional they are. I worked extra hours for a job and they ask me to send them proof of the extra hours I worked. That makes no sense. They have a clock in and clock out system so it’s all on their end but asking me to show extra proof??? Makes no sense. And even when you send them proof they make up excuses to not pay you. It’s ridiculous. There’s soooo many things I can say about this company. Extremely frustrating and disappointing

Ddhdhdhdhjs

3 months ago

Response from developer

We’re sorry to hear about your experience and want another chance to make this right. Please contact our Marketplace Support team at marketplacesupport@flex.storage with MARKETPLACE APP REVIEW in the subject line, or call (321) 236-4677 and mention Marketplace App Review so we can escalate your case for review. If additional hours were worked, we want to make sure they’re reviewed and handled correctly.

Excellent job

Let me start on an excellent job my mover Kwazel was with being polite and informative with the entire moving process, made sure things were secured in truck and protected through out my home , would recommend flex if I move again .

SBShotta bush

3 months ago

Response from developer

Thank you for the great feedback! We’re glad Kwazel made your move a smooth experience and took great care of your belongings. We appreciate you choosing Flex and hope to help with your next move!

App will not open

Passed everything I needed to become a driver, cannot start as the app repeatedly shuts down and will not open every time I attempt to use it.

AWApp doesn’t work…

3 months ago

Good for gig work

Flex Marketplace Storage is a solid part‑time gig for anyone who’s hard‑working, has good physical strength, and knows how to handle business. The work is straightforward, and as long as you show up and put in effort, you’ll stay busy. In my experience, they’re willing to work with you in certain situations, and that makes the job even better. Definitely a good option if you want flexible hours and steady tasks.

CCollegeTaboo23

3 months ago

Response from developer

Thanks for sharing your experience! We’re glad Flex Marketplace has been a flexible way for you to stay busy and earn on your schedule. We really appreciate the hard work you bring to every job and are happy to have you as part of the Marketplace community.

Bad employee support

Sometime they will leave you stranded on the job with no communication avoid at all costs

BDboss dpeller

3 months ago

Support

The level of support for drivers is very slow, you write and they answer you after an hour, it would be very good if one could bid for the routes since on many occasions you end up working more than you should

SSupporte-

3 months ago