Flex Marketplace User Reviews

Flex Marketplace
Flex Marketplace
Flex Moving & Storage

Customer Experience

Positive experience28.6% of reviews
Neutral0.0% of reviews
Negative experience71.4% of reviews

~ Based on 35 written reviews from the US App Store.

Is Flex Marketplace Safe?

Flex Marketplace has mixed safety signals based on user ratings. AppsHunter Safety Score for Flex Marketplace is 60/100.

This assessment is based on 37 user ratings, with an App Store average of 2.7/5.

Safety Analysis

43.2% of ratings point to a safe experience
0.0% of ratings suggest some concerns
56.8% of ratings point to a risky experience

~ Based on 37 App Store ratings for Flex Marketplace.

Is Flex Marketplace Legit?

Flex Marketplace has limited verification signals. AppsHunter Legitimacy Score for Flex Marketplace is 55/100.

Based on 55 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Unorganized Mess

Booked my first job, drove all the way there, no driver, no customer, nobody there. I called flex the guy was acting like I bothered him. I was just calling to see what’s going on. I left did not get paid did not work. Nothing. Just drove to a random place for nothing. Deleted app

Lack support low pay

Pays low per miles and don’t understand the cost of gas and maintenance on vehicles should be factored in the price. After all the deductions your making only $300-$400 across the states now you gotta drive back home cause there isn’t enough jobs and your sudden pay is now gone on gas, so unless you got jobs lined up this is a terrible company to work for. They still haven’t paid me more for hauling a 24ft trailer when it said a 14ft. No support number to call and cant get in contact with anybody who knows what there doing. You have to email them to reach them and they still never respond. I wouldn’t haul for them again!
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It’s Solid

It’s pretty solid. Worked my first gig with them not too long ago. I showed up, worked the shift, and was decently paid for two hours. Not bad.

If anything, I wish that more opportunities were actually available near my location, meaning I don’t want to be sent jobs “near my zip code” when really they’re in an entirely different state, or three hours ways from me. I want to be presented within 30-40 miles of my zip code.
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Flex employee

I currently work for flex and it’s absolutely ridiculous how unprofessional they are. I worked extra hours for a job and they ask me to send them proof of the extra hours I worked. That makes no sense. They have a clock in and clock out system so it’s all on their end but asking me to show extra proof??? Makes no sense. And even when you send them proof they make up excuses to not pay you. It’s ridiculous. There’s soooo many things I can say about this company. Extremely frustrating and disappointing
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Excellent job

Let me start on an excellent job my mover Kwazel was with being polite and informative with the entire moving process, made sure things were secured in truck and protected through out my home , would recommend flex if I move again .

App will not open

Passed everything I needed to become a driver, cannot start as the app repeatedly shuts down and will not open every time I attempt to use it.

Good for gig work

Flex Marketplace Storage is a solid part‑time gig for anyone who’s hard‑working, has good physical strength, and knows how to handle business. The work is straightforward, and as long as you show up and put in effort, you’ll stay busy. In my experience, they’re willing to work with you in certain situations, and that makes the job even better. Definitely a good option if you want flexible hours and steady tasks.
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Bad employee support

Sometime they will leave you stranded on the job with no communication avoid at all costs

Support

The level of support for drivers is very slow, you write and they answer you after an hour, it would be very good if one could bid for the routes since on many occasions you end up working more than you should

Don’t use this

I’ve had two jobs when I arrived nothing there

Honest review

been working for this company for about 2 weeks now and every job so far has been manageable, the only thing that needs work is they give out information regarding how much items we are supposed to take most of the times it is correct sometimes it is more than anticipated but what can i say it’s a moving job we get paid to help move and if you think the pay isn’t good enough well you don’t have to grab it i do say they could improve on the item count and yes there are sometimes delays at times but most the times they give you a heads up it’s a work in progress company and can say they have improved quite a lot more than what it was communication is there they have more stronger management team and reliable people the people i work with have been consistent and hard working you can’t expect to do a moving job and be a very easy pay you have to expect some difficulty and with the pay i noticed it depends who you bank with i had some come in 1-2 days no problem and then when i switched to different bank it came 12 hours later company is improving and all it needs is stronger communication as well
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Good way to supplement your income

I have a part time job, and use flex to fill in the gaps. If you have a pickup truck, you can make some serious $$$! My only advice is, if you have issues that can’t be resolved through chat, call/email the support team. It takes time so be patient, but they are extremely fair, they’ll make it right.
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Lo melle de lo mejor

Súper

Good pay and flexibility

I work at Flex and regularly use the Marketplace app. Offers strong gig pay and the flexibility to choose when and which jobs to work. Support and communication continue to improve. There is still room to grow, specifically with last minute cancellations but the platform is moving in the right direction.
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Upgrades

The app could be more beneficial if the unit size is assigned before picking the job.

Grading drivers can be a great way to provide feedback and show jobs to most reliable drivers.

Turn- around jobs for equipment drops to other loads to ensure efficiency and list of profits

The customer’s must provide a clear indication of what’s going to be pack within the time of the trailer dropping off to make sure size and time follow the proper timing to prevent scheduling conflicts between jobs .

Customers should understand the description of what the unit is and at least get to provide proper parking space for the vehicle to be loaded ( is not a box truck ).

If customers have a total understanding of preparation, the loading will be more accurate and proper instead play to figure it out what can be loaded without having any issues with property damaging the items

Pre and post trip mandatory inspections for the drives to make sure a tires and spares and equipment is in place to prevent accidents or incidents.
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TERRIBLE

EXTREMELY UNPROFESSIONAL!! They take forever to write you back. They barely know the answers to any questions and their background check is useless. Do not try this app!

Don't waste your time

Completely a joke. Lots of financial support but the company does a bad job at everything

Great service

So I had 10 days befor my $560 car note was due last month but flex is the reason I got that paid so fast thank god for this app

Stolen items

If want your belongings stolen call them.

Scam!!!! Stay away

Worst moving company ever, it’s a scam.