flibco.com User Reviews

What users say

Top reviews

Very poor

It is impossible to proceed without choosing final airport. You product manager and UC specialists should be fired. You are loosing money due to them

Tracking se navetta in ritardo

Se l’autobus è in ritardo, dalla app non si riesce più a seguire il trucking della navetta , perché considera il bus già partito anche se non è ancora arrivato

This is a scam!

Don’t buy tickets from them. The buses don’t arrive at the time indicated on the ticket, and they don’t refund your money.

Locate shuttle not possible

The submit button remains grayed out even when the ticket number and email address are filled out.

Retard faisant perdre un vol

Certes il y a beaucoup de travaux sur l’autoroute belge, mais leur travail est aussi de prévoir le traffic. De plus, il n’y a aucun numéro à appeler en cas de problème et la fonction de localisation de la navette sur l’application ne fonctionne pas.
Je n’imagine même pas le nombre de personnes ayant raté leur vol à cause d’eux, mais comme ils ont le monopole rien ne changera. Cela me coûte un peu plus cher mais je prends désormais ma voiture depuis Lille et paye un parking, bien plus safe que faire confiance à cette société absolument pas professionnelle et sérieuse. Si vous avez une autre option que cela, fuyez, vraiment.
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Wallet function doesn’t work

Two huge buttons for adding my ticket to Wallet, none of it works. I am really angry about it, that was the main reason I downloaded the app.

Beaucoup de problèmes et surtout pas de solution

Je suis souvent à faire l’aller retour entre l’aéroport de Charleroi et Bruxelles

Le service via l’application ne fonctionne pas aussi bien pour prendre un taxi ou même pour prendre un ticket de bus

Vue qu’ils sont l’une des seules solutions possibles pour sortir de l’aéroport de Charleroi ne serait-ce pas possible d’avoir une app qui fonctionne 100% du temps
C’est pas pour dire mais Uber et SNCB fonctionne eux mais il ne font pas le voyage jusqu’à Bruxelles… on marche sur la tête
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Rembourser

« Tout sera remboursé »oui bien sûr c est qu on nous a dit quand on s est trompé de billet pour au final voir 40€ partir en l air super flibco continuez comme ça vous prenez l argent de tout le monde

Not working well

So many issues

Amazing so far BUT

Everything seems fine but please add Dark mode. Thanks!

App qui n’ouvre pas

Bug permanent, n’ouvre pas et quand elle le faisait vraiment pas user friendly

Scam – Shuttle Never Arrived, No Support

Purchased 2 tickets in advance for 14:40 on 21.07.2025 from Budapest railway station to the airport. We waited at the indicated location from 14:25 to 16:10 — the shuttle never arrived. No contact number was provided. No info on the vehicle (type, color, license plate). The app promises a push notification when the shuttle arrives — none received. The live tracking function also did not work. I contacted support immediately — they said it's not their issue and offered no contact, only redirecting to MiniBUD. No branded Flibco bus showed up. As a result, we nearly missed our flight. Next day, they refused a refund, falsely claiming I didn’t use the tickets and didn’t answer a call — but my number was active (I got the delay SMS). When I asked how they assist people with hearing/speech disabilities if all vital info is by phone — no reply.

P.S. When you buy a ticket, you receive no information about the actual vehicle — no license plate, no bus model, no contact details. And you may not receive the transport at all. The only thing you do get is a pickup location — where the shuttle simply never arrives.

And you're saying this isn’t a scam?
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Scam

Waited for the transfer in Budapest Airport for 1 hour and took the taxi eventually

App is rubbish

Bus company is good but the app
gets worse and worse with every update - just fire the developers not doing their job

Bad customer Support

They were helpful in my case and didn’t explain why they didn’t help either. Flibco customer support sucks

Bad

Worst app ever! Never works, full of bug, always asking for latest update even if the app is updated. I always have to cancel the app and install it again…

Flibco é l’incubl di ogni viaggiatore

La societâ ottiene monopoli aeroportuali per motivi a me sconosciuti ed in cambio offre un servizio pessimo e con prezzi da altro pianeta. Business per eccellenza, se potessi vorrei entrare anche io nel capitale!

Inutilement cher

Service dépriment, aucun moyen d’accéder à quoi que ce soit, les informations auxquelles nous sommes sensé avoir accès sont camouflées ou introuvables, aucun service client et tout ça est très cher, bref une arnaque, encore des vieux riches qui se font du fric sur le dos des gens qui ont moins, à qui appartient ce service ? Et pourquoi existe il encore ? Cela me donne envie de
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I prefer train connections.

This service is the perfect example why every airport should have train connection.

Absolutely rubbish

Constantly being updated and not working- please fire the idiots who are behind this pathetic attempt of an app