Needs some improvement but not terrible
From a user experience point of view this app isn’t the best. I find it hard to understand usage it seems to have the same information in slightly different place. It would be great to just have a simple place to see usage (maybe in a line graph style) so can compare usage across a week, month, year. Powershop app have nailed this in my opinion (hint hint should maybe learn something from them). Instead of just seeing a bar graph compared to last week. The Home Screen has way too many numbers on it- would be better just to simplify this to see a high level overview instead of every metric known to man. I’d remove the “carbon” tab doesn’t provide anything meaningful to me. I think the app overall is OK but has the potential to be so much better.
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Not Great
Needs work , information sometimes not available, sometimes takes several days to show up, some other providers way ahead.
Review
Happy with the app for now but I’m new to the company. So we just see if everything works to plan… but all good for now. Thanks flick
Flick Site
Keep having difficulties with log on and passwordHelp please
Great app, but have to logon every time
The app is super easy to use and has all the information you need to track your account, but every time I open the app I need to re-logon. Not a massive deal, but it’s something that could be improved.
Cool design, poor UX
The app has lots of interesting elements to make it look unique and fun. But the information architecture is quite confusing and important data is not highlighted. There are also multiple obvious bugs that needs to be fixed.
Two houses with Flick
The app is not designed well to show power consumption across two homes
So convenient!
What a great app to enable me to track my power usage… which enables me to budget accordingly and no mast surprises when the bill comes. Very handy to work out when I’m using the most power and what’s costing the most to run too.
Flick
Flick is the best power company I’ve ever been with will never change it will be 5 years this year I have been with them
Gone down hill
Flick has gone down hill by changing stuff like not telling us that we are on a different plan
Awesome upgrade
Awesome upgrade of the app. I love the extra data, info, and functionality. Great work Flick!
Great Power
Flick is the best organised, Power Company in New Zealand, great app, great deals great communication, and best of all, the cheapest prices, there is no downside!
Great off peak rates, for charging a electric car.
😀😀
Out of date data
App needs a serious update. Takes days to show usage. Can’t get up to date usage to help track costs. It takes until Wednesday to get Mondays usage. Other power company app are years ahead
Need to add daily usage breakdown graphs
Usage graphs would be the most useful feature.
Flick, why don’t you want my money’s?
I can see how many 🐐 worth of power I’ve used but I CAN’T PAY MY BILLS🤦🏻♀️
Payments should be a basic feature of any utilities app so why not make it easy for people?
Payments should be a basic feature of any utilities app so why not make it easy for people?
not helpful
could you pls include a graph where we can view our daily consumption and daily price. To be honest, I find this app useless with not enough info. We want to track our expenses
Disappointing and behind competitors
Just switched to Flick - disappointed basic features like monitoring usage aren’t available and have to log onto dashboard to get to.
A long way behind my previous retailer - Electric Kiwi
A long way behind my previous retailer - Electric Kiwi
Needs improvement
This app needs the ability to click on invoices to see your breakdown for the month. Should show you graphs of usage like the web browser version. Basically if they take what’s online and transfer it to this app in a easy to use manner then it would be a success.
Missing info
Since update I’m unable to see and account info, just a white screen. Also be good if you could see the daily usage like desktop version