Won’t work for Chinese
Their extension and App works for all other languages but Chinese. When you switch to Chinese subtitles extension shows English or Korean, I’ve never chosen to learn Korean.
In the App account, when you pick Chinese it teaches you Japanese instead, I’ve never chosen to learn Japanese.
I even forced a switch to Chinese in the website url and still ended up Japanese.
Pinyin annotate is a free extension and works all the time. While this won’t
In the App account, when you pick Chinese it teaches you Japanese instead, I’ve never chosen to learn Japanese.
I even forced a switch to Chinese in the website url and still ended up Japanese.
Pinyin annotate is a free extension and works all the time. While this won’t
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PWPink west
Frustrating
This service is quite frustrating, I paid for a year of the plus service and it could be a great service for language learning but there are definitely problems that I feel can hinder one’s progress, the quizzes are way too long, for a 4 minute video the quiz is taking me well over an hour, I would skip the quizzes altogether except it appears to be the only way to mark a video as completed. And for this particular 4 minute video, the quiz finally ran out of questions and the video is still showing as incomplete, so I wasted over an hour fooling around with this quiz just to get the video completed and it still won’t mark it completed. I need the videos I watched already marked as complete so I can move on to other videos and feel like I am making some kind of progress. This service is way too expensive to be having these kinds of problems, completely defeats the purpose of it being a learning platform when I can’t even mark videos complete. Also it would be nice if there was a shuffle button so you can get a random video to watch and not have to go through hundreds of videos as this can be overwhelming. I may just cancel the membership after my 1 year
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Response from developer
We’re sorry for the frustration and would like to look into this for you. Please email us at support@fluentu.com with the details of the video and quiz you experienced, and we’ll be happy to help.
Lied about trial
The app shows you get a 2 week free trial but then charges you right away. I have to request a refund from Apple now. It just charged me $200.. what a rip off
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You will not get anything they advertise
I got this a couple of years ago and had really high hopes. It worked for a while and I really liked the videos they had. But they advertise everywhere that you can upload any video/movie/podcast and will be able to study with it. But, when you are in the app, their FAQ says that you are only able to use their selections. It constantly has bugs, and when you try to talk to customer support, you will only get a bot (and sometimes not even that.) During the 2-ish years I had the app (holding out hope for things to get resolved) I was unable to even access my account for about 6 months, and they never gave me a refund or even acknowledged it again. The flash cards are constantly wrong, so if you don’t have a foundational knowledge in your target language, you will get the wrong information. They also say that you will get speaking practice with the app, but I have only been able to use that feature once or twice in the time I’ve had the app. And that isn’t even counting the weird AI updates they’ve started forcing on users and cause even more bugs and glitches.
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GGogurta
Response from developer
Hi, we're really sorry to hear about your experience. This isn't the experience we want for our users, and we'd like the opportunity to look into the account access issues, feature concerns, and any refund questions. Please email us at support@fluentu.com with the email address associated with your account, and we'll investigate and do our best to help.
This sucks
You have to subscribe to get into the app an you have to do the 2 week trial and I can't do that so I just can't have the damn app, you leave no choice and force people to do a 2 week trial by I'm unable to even subscribe to apps so I just can't have this a all!
MMidnightGamerKitty
