Works well
We have been using focalscope for a year now. The mobile version was a long time coming and with this version they here cemented their position as the only help desk and customer service solution to use. Well done.
Archived App (Last seen on 9 Apr 2026)
This is an archived listing of the app previously available on the App Store.Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.
About
Manage customer support and email communications on your mobile device. Access tickets, assign tasks, and receive push notifications for urgent alerts. Stay connected to your office FocalScope instance from anywhere.
✓Access emails, tickets, and alerts
✓Manage SLA-dependent tasks
✓Assign tickets to colleagues
✓Company contact directory
✓Push notifications
✓Offline data access
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What's New in FocalScope Mobile
1.0.7.93
August 7, 2017
This app has been updated by Apple to display the Apple Watch app icon. This is a bugfix update w/o new features • Fix the annoying crash during email composing • Refresh UI and add support for 64bit iPhone and iPad
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FAQ
What is FocalScope Mobile?
FocalScope Mobile is a free application that extends the functionality of the office FocalScope customer support system to your iPhone and iPad. It allows users to manage emails, tickets, and tasks remotely.
Is FocalScope Mobile free to use?
Yes, FocalScope Mobile is available for free download and use. It does not require any in-app purchases or subscriptions.
Does FocalScope Mobile have ads?
No, FocalScope Mobile does not contain advertisements. It is an ad-free application.
What devices does FocalScope Mobile support?
FocalScope Mobile is compatible with iPhone, iPad, and iPod devices. It is designed to provide a seamless experience across these Apple platforms.
Can I access my data offline with FocalScope Mobile?
Yes, FocalScope Mobile allows access to your data even when your mobile device is not connected to the internet. Data is synchronized and stored locally on the device.
How often is FocalScope Mobile updated?
The latest version of FocalScope Mobile is 1.0.7.93, which was last updated on August 7, 2017. Users can expect updates to improve functionality and address any issues.
What is the age rating for FocalScope Mobile?
FocalScope Mobile has an age rating of 4+, making it suitable for users of all ages. It focuses on professional customer support functionalities.
How does FocalScope Mobile help with customer support tasks?
FocalScope Mobile enables users to view and manage all private and departmental emails, tickets, and alerts. It also allows for the assignment of tasks and provides an overview of SLA-dependent tasks.
