Life changing and fantastic customer service
Response from developer
Thank you so much Anna, this truly means the world to us! We are so glad the app has been helpful on your low FODMAP journey. It was our absolute pleasure to help you and we really appreciate you taking the time to share your experience. Enjoy the app!
Very limited
Response from developer
Thank you for your feedback. We are sorry to hear about your experience. We do want to clarify that FODMAP Scanner is listed as a freemium app and the App Store clearly displays “In-App Purchases” on our listing page, which indicates that premium features are available for a cost. The subscription pricing is also shown within the app before any payment is required. We understand it can be frustrating and appreciate your feedback on transparency. We hope you will consider giving us another chance in the future.
Scan issues take too long
Response from developer
Thank you for your feedback — we really appreciate it! 😊 Regarding scan speed, our AI analyses ingredient lists in real time which can occasionally take a few extra seconds depending on your connection. We are continuously working on improving response times. For products not found via barcode, we rely on an open food database which is constantly growing. If a product isn’t found, scanning the ingredient label directly with the camera is a great alternative and often gives more detailed results. We hope you’ll give us another chance — we’re always improving!
