App locks up whenever
Response from developer
We apologize for the frustration. In some cases, issues can indeed prevent blood oxygen readings from being recorded, and we are working to improve reliability. If you have any questions, please contact us at [feedback@fondcircle.com], and we’ll be happy to help.
App
Response from developer
Sorry you ran into this! We’re looking into what’s causing the app to freeze and working on a fix. Thanks for reporting it and giving us a chance to improve!
App freezes
Response from developer
Sorry you ran into this! We’re looking into what’s causing the app to freeze and working on a fix. Thanks for reporting it and giving us a chance to improve!
App freezes
Response from developer
Thank you for taking the time to share your feedback. We are so sorry for the frustration caused by the app freezing upon opening. Our team is actively investigating this issue to get it resolved quickly. To help us fix this for you as soon as possible, could you please contact us at feedback@fondcircle.com with your device model and OS version? In the meantime, re-installing the app or restarting your device may help resolve temporary conflicts. We appreciate your patience while we work on a fix!
