A éviter
J’ai acheté 10 $ CAD de crédit pour appeler la France. L’application annonce des tarifs « à partir de 2 ¢/min », mais mes appels vers des mobiles français ont été facturés bien davantage, avec en plus des frais de connexion par appel. Plusieurs appels n’ont même pas fait sonner les téléphones des correspondants et sont pourtant apparus comme des appels facturés. Résultat : 1,34 $ CAD débités en quelques tentatives alors que les correspondants n’ont jamais reçu l’appel. Je trouve cette tarification et cette expérience particulièrement décevantes. À éviter pour les appels vers la France tant que ces problèmes ne sont pas clairement expliqués.
Response from developer
Sorry to hear about your poor experience with our app. Please visit the support section within your Fongo app for help/contact options: (Menu - Account - Support) - If you've already contacted us and are awaiting solution, escalate your case by DMing us on you preferred social media @fongo_mobile (mention that you have been referred by "CD")
Incoming not ringing
Also please add support option in app where we can reach you with issues
Response from developer
Sorry your experience wasn't perfect. Please feel free to contact us here so we can help: fongo.help/support - Also visit the support section within your Fongo app for more help/contact options: _Menu - Account - Support_
Unable to register
Doesn’t work.
Response from developer
Sorry to hear about your poor experience with our app. Please visit the support section within your Fongo app for help/contact options: (Menu - Account - Support) - If you've already contacted us and are awaiting solution, escalate your case by DMing us on you preferred social media @fongo_mobile (mention that you have been referred by "CD")
Pub??
Response from developer
Sorry your experience wasn't perfect. Please feel free to contact us here so we can help: fongo.help/support - Also visit the support section within your Fongo app for more help/contact options: _Menu - Account - Support_
