Not good for alpha gal
Premium
Response from developer
I’m sorry to hear about the issues you’re experiencing with your FoodCheckr premium subscription. To restore your premium access, please follow these steps: 1. Open the FoodCheckr app on your device. 2. Navigate to the settings page within the app. 3. Tap the “Go Premium” button, which will prompt the paywall screen. 4. On the paywall screen, look for a “Restore” button and tap it. This action should restore your premium subscription. If the “Restore” button is not visible or the restoration process doesn’t work, In such cases, it’s advisable to contact me. Please click the “Report Issue” button located on the Settings page within the app. This is the quickest way to reach out and get assistance.
Works just fine
After update the app does not open
Thank you I’ve tried twice I uninstalled the app but it still won’t open.
Response from developer
Could you please try removing and reinstalling the app? Sometimes, an old cache can cause issues. If it still doesn’t open, please send me an email at akhandafm17@gmail.com, and I will try to solve the problem.
App no longer opens
Response from developer
Sorry for the inconvenience. There was a bug that caused the crash. I see that you have version 2.0.9. Can you try the new update, version 2.0.10? I hope it will solve the problem. Whether the problem is solved or not, please contact me at akhandafm17@gmail.com.
Good idea
Response from developer
We are continually working on gathering more comprehensive food data to enhance our ingredient tracking capabilities. Our team is dedicated to expanding our database to include bioengineered ingredients (formerly known as GMO). We appreciate your patience and support as we strive to provide you with the most accurate and comprehensive food safety information. Your feedback is invaluable to us, and we hope you continue to use our app and see the improvements we are making. Thank you for helping us make our app better for everyone.
Carl
Response from developer
Thank you for your valuable feedback! We are pleased to hear you like the app. Our database is continually growing each day as we aim to encompass more information for all Western societies. Additionally, we recognize the importance of having access to reliable information about harmful toxins. Inspired by your suggestion, we're excited to include a harmful toxins list in our upcoming update. Your input is crucial for us to deliver a better and more informative experience. Thanks again for helping us improve!
Failure
Response from developer
We're sorry to hear that our app did not meet your expectations during your recent visit to Costco. While our database currently recognizes over 5 million products, we acknowledge that there are still many we have yet to include. To help us improve, could you please send the details of the products you scanned, such as the product name and barcode number, to akhandafm17@icloud.com? Your feedback is invaluable as we strive to enhance our app's accuracy and user experience. Thank you for your patience and assistance.
Insecte
Great concept but no instructions how to use!
After much guesswork it seems you can only scan barcodes to find out ingredience which is ok
But the app should provide a set of instructions
Response from developer
Thank you for taking the time to review FoodCheckr. We're sorry to hear that your experience was not as expected. Your feedback is invaluable to us. We understand the importance of clear guidance on how to use our app. To address this, we're excited to inform you that our next update will include a comprehensive onboarding process. This will help new users better understand how to make the most of FoodCheckr's features, including barcode scanning and ingredient analysis. We appreciate your input as it helps us improve. Please stay tuned for the upcoming update, and we hope it enhances your experience with FoodCheckr. Kind regards, The FoodCheckr Team
Unsatisfactory
Scanner will not scan
Terrible scanner
Response from developer
Thank you for your review and for bringing this to our attention. We're sorry to hear about the trouble you're having with the scanning feature. We aim to make FoodCheckr reliable and easy to use, so we definitely want to get to the bottom of this. Could you please let us know which model of iPhone you're using and the current iOS version? Additionally, a video or screenshot of the issue sent to info@foodchecker.be would be immensely helpful for our troubleshooting process. We're here to help and want to ensure FoodCheckr meets all your expectations. Looking forward to your email to assist you further!
