Misleading
Based on my experience it's just another way to use people with good intention. Big grocery chains lowering price for super expensive produce that still very much expensive. Or if people on smaller budget could afford 50% off on 40$ steak. And who profit ....
Pictures
Lately there have been no pictures for any of the products
Service fees
My first few orders there was no service fee. All of a sudden there are services charges of $1.79. This is not clearly stated ahead of time. I am deleting the app
poor selection, hefty fees
There’s only a handful of items displayed each day and I didn’t even notice the first couple of times that there is $1.79 fee on top of each order: wouldn’t be unreasonable except there’s so little to choose from, most orders are $5-10… and don’t forget we have to pay taxes for these “services” (which are ordinarily included in the cost of food items!!)
Maybe “fee” should be a percentage of the order? that would be far more reasonable!!
Maybe “fee” should be a percentage of the order? that would be far more reasonable!!
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Big corporate greed
For the stores that charge service fee. The 1.79 service fee plus tax is just corporate greed, they should be happy people are willing to buy almost expired food rather than having to throw it out, a .50 would still be too much but acceptable
Additional charges and HST
Not really much of a savings when you add in handling charges and HST which I thought was not charged on food.Will probably not use this app anymore because of this
Mike
Unreal app!!! I just got 4 steaks, a full chicken, pork shoulder and pork chops that will feed my family easily for more than a week for $50 bucks, everything half price. Plus I got to choose what I wanted. Well done!!
Crazy service fee
App charges a service fee that is often 50% of the item cost making it less expensive to just buy things fresh. Try other apps.
Excellent
Super bon service!!
Good idea, but execution is meh
If you have the filter “vegetarian” and “lactose free” it would nice if at least ONE shop or item would show up. After I extended the radius to 40 miles and still NOTHING was showing, I deleted the app.
Purchased items not available
I have purchased items a few times. It’s a hassle for pickup because someone has to bring the items from the back. Today I made a purchase and when I went for pickup, most of my items “weren’t available”. This was a waste of time. I don’t think it’s worth it if it’s unreliable.
Waste of time and money
Very disappointed with this misleading service. They show pictures of things that are not actually for sale, and give you a singular version of that. For instance, thought I was getting a rack of ribs based on the description and photo, but no, it was one individual RIB, not rib(s). It’s so freezer burnt that it’s not even going to be edible. I won’t be using this service ever again, and I will be deleting my account. I only used it twice and both times were a disappointment and poor quality. The discounted steaks are mainly fat, hardly any meat and not family size. I will be sending my screenshots and emails with the company to consumer affairs; this is predatory behaviour with false advertising and descriptions and against the law in Canada.
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Great Savings
I’ve used FoodHero for quite a few months now and I like to save money and get good quality cuts of meat at the same time.
I recommend this app because you get good deals on food.
I recommend this app because you get good deals on food.
No pictures
Very annoying that the stores can’t snap a simple picture of the products
Need lots of work
No pictures of items, no best before dates posted. Should look at Flashfood app and copy and app is too small does not open to fill the page on an iPad.
First time customer
Great experience
Belle découverte $$$
Ça m’a pris du temps avant de l’essayer et maintenant je l’utilise a chaque semaine. De grande économie sur des bon produits IGA c’est parfait et simple
food hero
love this really helps a lot 👍👍👍
INCROYABLE
Ma commander déjà deux fois sur lapp, et c’est super facile et simple à utiliser , I love it!
Deleting without using
Not all Sobey's store participate- unfortunately my local store does not(Hanover, ON)
