Foothill Credit Union User Reviews

Foothill Credit Union
Foothill Credit Union
Foothill Federal Credit Union

What users say

Top reviews

Great service

I love the service I get, always good professional and polite

Margaret Pace

Foothill is a place where I feel secure.
Being a member for many years without any issues is a privilege to tell others of Foothill Credit Union!

Foothill Credit Union Review

Foothill makes everything super easy to use. The app is easy to navigate & customer service is fantastic. Super grateful for their hard work.

Love this bank hate the app

Ever sense the last update the app acts like a complete stupid idiot. I can’t view my accounts or transfer money without waiting 10 mines for it to load or have that stupid buffering thing go in circles

No one to answer you help line question and they can’t help over the phone

Going into a branch they are lazy and incompetent they always need a manager. The app is worse. They cannot do anything unless you go into and get a manager at least Wells Fargo after all the corruption still refunds you. But this place is a joke! Bank of America after all the ill repute still can get your money the same day this place will withhold your balance and for me they switched my account over to someone I have never met! How the actual world does happen
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Good and bad

Customer service at each branch is very good.
Service if you have a problem is abysmal.

New update is trash

New update is trash. Last week I couldn’t log in to the app. Now this week the login is stuck on the verifying process

Super easy!

Very happy to have become a member of Foothill Credit Union! Their online banking and over the phone service is clear easy and user friendly! Thank you FCU!

Great service

Always there for us when we need them.. love how they call us when they think charges aren’t ours! This bank has very good customer service unlike others..

FCU keeps me on track!!

With all of the resources and functions FCU had and continues to improve on, I've been able to keep on track with my budget and possible issues.

The only one

Is always there for me

Great service

I love the service I get, always professional and polite

App down as of 7/29/2024

The app has been down for a few days now. I deleted it on my iPhone and reinstalled it. No changes. I log in and it says system having difficulty try again later. I exclusive access my banking info using the app.

Change the logo back

It’s blurry and awful

Good credit union

I joined this credit union as a child saver around 1970 and I have been with them ever since. I have gotten personal loans and checking and savings accounts. Always accurate on their accounting and little to no fees. In person their Glendora branch is great and friendly with a large coin counter for members👍; telephone center is fast and easy to use; online app is just average. Great place to save and borrow small loans up to $25,000. Their atm can be used fee free at thousands of other credit unions locations, so I can usually access funds throughout the United States with no fees. A great bonus.
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Excellent Service and banking

I have been banking with FFCU for over 20 years. Overall service and banking is great.

Great customer service

All the staff have always been super helpful and go the extra mile. I have been a customer for over 20 years

Great Banking App

Secure, Easy to navigate, I like the account balance snapshot feature. Only thing I would improve is access to account and credit card statements and card rewards.

Love Covina Branch

Every one there is helpful and friendly I especially like Adrian he’s always helpful he knows a lot to help you he really cares about clients that’s why I go to the Covina Branch

Appreciation:

I am a member of FFCU for more than 25 Years,Have few loans with it,Very happy with the rate & services,Can not complain,Very Happy with Everything I received in Past & Hopping for same treatment in future. Thanks.