No support
Trouble logging in, no support, no editing or settings
The exercise routines are gone with the latest update
I can’t find the exercise program I was following.
Cannot even register
Are you even still supporting this app? You can’t register to log in and get stuck in a loop
Booklet
I purchased the C9 programme
Be aware that the booklet, hard copy, which arrives with the pack is VERY misleading.
I followed the booklet religiously and it tells you to have 2 meals a day, but the booklet on line differs and has more information in it.
They should not give a booklet or the hard copy should be the same as on line. Not much to ask.
Set you up to fail.
Be aware that the booklet, hard copy, which arrives with the pack is VERY misleading.
I followed the booklet religiously and it tells you to have 2 meals a day, but the booklet on line differs and has more information in it.
They should not give a booklet or the hard copy should be the same as on line. Not much to ask.
Set you up to fail.
Show more
Inconsistent with book
The information in the app is not always the same as the book.
I can’t save my shake on the app or food I’ve eaten.
Found it confusing and difficult to navigate
I can’t save my shake on the app or food I’ve eaten.
Found it confusing and difficult to navigate
Good idea in principle
We are using app because we have already bought products. When you follow a link to ‘What you can expect’ or ‘how to achieve maximum results’ you expect some sort of info…. But Messages with tips just lead to shopping page! More performance less hard sell please.
Don’t even waste your phone’s battery
I lost count on how many times I tried to uninstall and reinstall this crappy app.
It crashes before even uploading.
The diet program is great! But for what we pay for, I’d expect their tech team to get on the ball and fix this crap.
It crashes before even uploading.
The diet program is great! But for what we pay for, I’d expect their tech team to get on the ball and fix this crap.
App needs an update
There is no exercise videos, also missing food recipes. In fit15 only has two options for training cardio and rest. When click on cardio is blank!
It’s crashing.
I have installed several times, and it’s keeps crashing.
Needs improvement
Good idea, however I only discovered the app on day 2 of my C9 programme and it won’t let me skip day 1 so I now can’t use it. Looks like it would have been good otherwise.
Useful but annoying
Currently doing a C9. The app is great to track my daily tasks for supplements and food. However, I need to go back and amend my initial measurements as I wrote them in my book but didn’t put in the app and I found you can’t see/amend any previous days. Also, every morning, I get a notification with a link - none of the links work, nor go to a “page not found”.
Show more
Terrible.
I work night shift as an ICU RN. I did this program while working. Was unable to go back and edit my previous days intake and exercise etc. Deleted the app.
No Backdating
I sat down at the end of day one and remembered that I had heard about this app, so downloaded it to record my progress.
I immediately found that, as it was just after midnight, I couldn’t enter the details for the day prior, so I either don’t use it or start with day 2 as day 1. I’m undecided as to whether to carry on with this, or whether to just use the booklet.
As with many things, this app is set up as American, so expect to enter your weight in pounds.
The app crashed several times at the start, though seemed to settle.
It’s a good concept, just needs some response to customer feedback already given in the reviews.
I immediately found that, as it was just after midnight, I couldn’t enter the details for the day prior, so I either don’t use it or start with day 2 as day 1. I’m undecided as to whether to carry on with this, or whether to just use the booklet.
As with many things, this app is set up as American, so expect to enter your weight in pounds.
The app crashed several times at the start, though seemed to settle.
It’s a good concept, just needs some response to customer feedback already given in the reviews.
Show more
Needs more flexibility
Initially when I entered my measurements the option for Calves didn’t come up when I saved so my running total was always incorrect on the app so glad I duplicated in the book. However...
Accidentally deleted the app during update after having started the programme now attempting to reload my data I can’t start in the past! Seems a bit silly surely a day or 2 either side of current date should be acceptable.
I’m on D4 now so the app will be useless for me logging my progress.
It’s nice to see the graphics of your weight and measurements as a mode of encouragement. Would be great if this could be resolved for future participants. I only found the app by accident as it wasn’t mentioned in the book.
Accidentally deleted the app during update after having started the programme now attempting to reload my data I can’t start in the past! Seems a bit silly surely a day or 2 either side of current date should be acceptable.
I’m on D4 now so the app will be useless for me logging my progress.
It’s nice to see the graphics of your weight and measurements as a mode of encouragement. Would be great if this could be resolved for future participants. I only found the app by accident as it wasn’t mentioned in the book.
Show more
Needs attention
I have done the Clean 9 detox too many times to count and always find carrying the book around everywhere a bit of a nuisance. I was thrilled to find that there was now an app for that to replace lugging the book around. I think the concept of being able to track on the go on our phones is long overdue for these programmes and it makes impromptu shopping trips much easier with all the food easier to find. However, the app crashed A LOT! Every time you tap ‘done’ or the back arrow it seems to cause the app to crash. Additionally, there is no way that I have found to log the free foods the you consume - particularly the single/double portion foods because it does get a little confusing (especially with the app crashing so often). All in all, the app is a fantastic idea it just needs some work on the stability - this only 3 stars
Show more
Constantly crashing.
The app crashes every time you input something and press done or click back button. Not feasible to open the app 10 times in a row to input daily progress. Needs improvement. Thanks.
Please fix the fault
I like this app it’s clear however it keeps locking you out after each update.
Buggy - should be taken down
The principle of the app is sound. However whenever I click on the water button it crashes
Constantly Crashes
I was advised to use this app as it’s more convenient than the book that comes with the cleanse. Well what rubbish! This app would be great in theory but it crashes constantly whenever you navigate to a different page, it doesn’t retain your height & weight details despite putting them in numerous times. It’s a total waste of time.
Show more
Please improve the app
App crashes especially when you want to track your water intake. Also it is annoying that you can’t see what you can do the next day - it’s like you were not be able to turn the page of the Clean9 booklet until next day. In this case it is better to take pictures of the booklet and import it to OneNote and you can see all 9 days ahead whenever you want.
Show more
