FORM OpX (Form.com) User Reviews

Name: FORM OpX (Form.com)
Rating: 2.6 (50 reviews)

FORM OpX (Form.com)

WorldAPP, Inc.

💼 Business

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Worst inspection app I have ever used

This app is slow, have a bad design, it’s inconvenient, it’s a mix of all the bad things you can have on an app. Can’t rate 0 stars otherwise I would.

Adolfo Silva

10 days ago

Crashes

It constantly crashes and requires me to resync Adds a lot of wasted time to my day

whycantiusemynameandrew

5 months ago

Worst Inspection App

This is the absolute worst inspection app that I have ever used. Constantly log outs, don’t have a multi user options so you have to constantly log in and out. The inspection take forever to complete and upload.

Jenniebrte

9 months ago

Limited functionality

App doesn’t allow you to use multiple accounts without having to reinstall each time. This needs to be fixed asap to maximize efficiency for inspectors who contract with multiple vendors (most of us) please and ty!

allywgray

9 months ago

Will not work with Multiple accounts logins

Pretty terrible. The app does not work with multiple logins and servers. A majority of people working for multiple companies cannot log in with multiple different server and logins without having to delete and reinstall the app.

iPhone4Jay

9 months ago

Does not work

I have this app for work in my IPhone 15 pro and ai cannot submit anything information that is required for my job and is affecting my performance

Niferhess

a year ago

Response from developer

Sorry to hear this! That’s not the experience we want for you. Please reach out to support@worldapp.com with more details about what happens when you try to submit. We appreciate your help!

App broken

Seems the app just currently infinitely swirls after you click fill out form.

akcfx

2 years ago

Response from developer

We’re sorry to hear about the infinite loading issue. Did this start happening recently, or were any changes made to the form by the Admin? This isn’t expected behavior, and we’d be happy to investigate further. Please contact us at support@worldapp.com for assistance.

Please fix the freezing issue

Why is the freezing issue so bad lately. I have no contact inspections and I’m sitting in front of homes 5-10 minutes because the app keeps freezing after I take a picture. You are putting people in an unsafe situation that could cause a safety issue!!!

Rtcorrado

2 years ago

Response from developer

We’re sorry to hear about the freezing issue. To investigate the root cause, we’d need logs from your app. Please contact us at support@worldapp.com, and we’ll guide you on how to send them. Your safety is important to us, and we’re here to help resolve this.

Freezes every form on the picture upload.

Freezes every form on the picture upload. ALMOST EVERY TIME. it started three or four updates ago and has only got worse.

AlienBBQs

2 years ago

Response from developer

We’re sorry to hear about the issue with picture uploads. This isn’t typical behavior, and we’d like to investigate. Please contact us at support@worldapp.com, and we can guide you on sending device logs to help identify the cause.

Offline work

So the app is supposed to still load offline, but I’ve noticed work orders spinning when in the middle of the desert or forest when the app was previously synced. Not sure if it’s a glitch or what but it’s frustrating.

Iamthenameless

2 years ago

Response from developer

When offline, the app uses data from the last sync. Some processes like custom calculations, dynamic show-hide or lookup questions are happening on the device and may take a moment to execute based on the form's complexity and the device's performance. We’d be happy to investigate further if you contact us at support@worldapp.com.

Worst app ever

The developers should be imprisoned for creating such a dangerous app. It’s slow, it’s disorganized, and the IT people are located in former communist-bloc countries. There is simply no excuse for the United States to send confidential information to a foreign country that may be hostile to its interests.

fedupwithpoorlycodedapps

4 years ago

Response from developer

As a top-rated app by Gartner helping the largest companies in the world manage safety, quality, and compliance, we are proud to have teams in the United States, Ukraine, Poland, and the United Kingdom. As an ISO270001 and GDPR compliant enterprise platform, we maintain the highest standards of data confidentiality and security. For questions regarding our privacy policy, please contact our team at connect@form.com.

Flexibility

Great App and Tool that provides so much flexibility and customization!

Mr. Coch

4 years ago

Can’t Log In or Reach Support

I keep trying to log in but keep
Getting an error message “ portal is: does not exist “
I have checked with my company and I am using the correct portal Id

messing with my job

4 years ago

Still trash

I write this review as I have been trying to open a job order for the past 20 minutes and the app just doesn’t respond....as usual. Worst app I have ever used for inspections. Nothing has been fixed or addressed since I was forced to use this trash. I would give zero stars if I could. Go elsewhere, trust me.

Jagmaster1129

4 years ago

Response from developer

We are sorry to hear that you experienced issues with the app. We've experienced temporary performance difficulties on October 1st. Do you still have troubles with the app?

Trash

You have to manually sync the app every time you log in. The form is so long with multiple pages that it takes forever to get through all of the pages. I also have trouble submitting because if a required field is missing, it doesn’t say which one. Unfortunately I’m required to use this app for my REO properties otherwise I’d drop it. It’s real garbage.

Lopasmax

5 years ago

Response from developer

Hi there, thank you for your feedback. Here are a few tips that might help improve your experience: - You do not need to sync the app manually. Instead, activate the "Upload when online" feature from your Settings page within the app. Here's an article to help you configure this setting - https://help.worldapp.com/display/FHC/iOS+data+settings. - The length of the form is determined by your form creator and form owner. We recommend contacting your administrator to request a change. - When submitting a form that includes mandatory questions, each one that goes unanswered will be highlighted with a red border. You can also ask the form owner to mark each of these questions with asterisks, if you'd prefer. If you have any questions, feel free to contact our team directly at connect@form.com.

Won’t synchronize on mobile

Why won’t this app work on mobile phones? I have to use it on the tablet and it’s too cumbersome on that. It was convenient when it worked on mobile and it won’t syncronize.

Galileo908

5 years ago

Response from developer

Hi, Do you still experience the same issue with newer versions? Could you please send us more details at support@form.com with phone OS version and what version of the app is currently on it? We would be happy to troubleshoot the cause.

Safety hazard on busy roads

This is a horrible app. It’s unsafe to have to put pictures in special sections when your sitting on an extremely busy road with no shoulder. The app should allow you to upload photos from your phones library so you can take the pictures and then pull over to a safe spot and upload them to their required field. Clients would be a lot happier with work we provide them if they cared about our safety at occupied properties more. I’ve yet to have an occupant be happy to see me taking pictures of their house and welcome me to pull into the safety of their driveway. The only thing this app is good for is vacancies where you have a safe place to park. And to mention the problem with the app crashing and deleting everything so you must save form after each picture or questions answered .

power moves ic

5 years ago

Response from developer

We are sorry you are experiencing difficulty with the application. In regards to the photo upload feature it is available in the app by default, but can be removed by form admin. That is something you can request from the app admin on your side. We would be happy to assist with that as well.

The worse app ever

This app is so sad it’s ridiculous. We need a way to pull jobs up on a map to see locations. This app is a safety hazard on busy roads we need to be able to check in but able to take photos and then add to there proper spots to be on a highway having to take the photo in its designated spot put at at risk for an accident. Also we need a way to make a file on the web page for routing to enter onto a map program having to enter each job into the mapping program is slow.

D&D Debi

6 years ago

App keeps crashing

It takes me 5 to 7 minutes per house when using this app. Every time I take a pic, the app keeps closing and deletes all my information on the property.

RG0623

6 years ago

Response from developer

We're sorry to hear you're having trouble with the app. Do you still experience same issue? If so, could you please send more information to support@worldapp.com so we could take a closer look at your particular case? Thank you!