FormConnect Pro User Reviews

Customer Experience

Positive experience65.2% of reviews
Neutral10.6% of reviews
Negative experience24.2% of reviews

~ Based on 66 written reviews from the US App Store.

What users say

Is FormConnect Pro Safe?

FormConnect Pro appears safe based on user ratings. AppsHunter Safety Score for FormConnect Pro is 91/100.

This assessment is based on 384 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.9% of ratings point to a safe experience
3.1% of ratings suggest some concerns
6.0% of ratings point to a risky experience

~ Based on 384 App Store ratings for FormConnect Pro.

Is FormConnect Pro Legit?

FormConnect Pro appears to be a legitimate app. AppsHunter Legitimacy Score for FormConnect Pro is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Awesome

We use this app at work all of the time ,if you are creative you can customize it to do a lot .It functions reliably and the guys find it useful.

Bugs

Usually works good, very customizable. There is a bug that causes trouble, it will delete your information randomly. Not so convenient to call customer and get information you’ve already asked for and entered in front of them

Limited and Buggy

There is a crash problem. The app functions are very basic at best, especially the field options. UI is what you get and the 5 form themes cannot be adjusted. Online resources is basic and glazes some of the basics. Text fields editing appears to be limited to the 1 font, using a single color and style choice. They limit the table field to subscription while their competitor Tap Forms offers it in the same priced paid app. Also you cannot adjust field layers so that fillable portions are on top without deleting and re-adding fields constantly. Online documentation and videos seem to be incomplete with even the basics. Like what is the PDF Text box option for when you can enter text whether it’s on or off.

To be fair a lot of use cases do not require a lot of features, so this app might be enough to meet your goals. I am reviewing the paid and free app (not the subscription services or customer support). So I recommend trying the free one first with one month of subscription ($2) before committing to paid (or sticking with subscription). They do bug fix updates so I imagine the crash problem should disappear. They also do not collect data which is nice.
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Works Great

I’ve been using FormConnect Pro or + for some years now and I’ve been able to make some impressive detailed forms with it.

I think it’s the best app of its kind in the AppStore ,when it comes to features,offline use, and support.
The only thing I’d change is the ability to use transparent png images,using different fonts, and the ability to use and lock layers. Overall this is an awesome app if you give it a chance.
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The app misrepresents itself.

At least offer a free trial if you’re going to be missing a basic doc import feature. Terrible app

Ok

Does what it claims to do and has worked well for us for many years now.

Shame the developers feel a 48% subscription increase is just.

Will now be looking for another option, as feel developers are clearly heading in the route of many and just becoming overly greedy.

A 10% price increase would have been justified but near 50% speaks volumes of the developer’s.
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App Crashing

I’ve used FormConnect for over 2 years. No out of nowhere my app is crashing and I can’t open it. Please fix this so I give higher star rating.

Response from developer

You might be running into an issue with an older version of iOS. Check to make sure that you are running iOS 15.4 or higher. If you are not running iOS 15.4 or higher, open the Settings app and update your device.

Form connect pro

Simple to use and quick to generate user-friendly forms. Simple to edit and adjust and a reliable platform for all your typical admin and office systems. Thoroughly recommended.One of the best apps I have ever purchased.

Ease of use

I was able to build several simple forms within the first hour. Forms can be locked and automatically emailed- never lose critical info!

So easy!

Once you get to understand the form building tools is so easy to produce a form for whatever occasion.
In 15 minutes yesterday I put together a form to cover risk assessment to comply with the service users requirements while I was still on the work site. We were awarded the purchase order and started the work because of the speed at which the assessment was was produced.
Our competitors were still on their way back to their offices to change their standard risk assets comply.
Electronic reporting that can include photo makes life soooo easy and there’s no paperwork to get lost.👌
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Update Needed

The app is having issues on the iPad and iPhone. Numerous crashes. When signing you can no longer see the eraser button or one button which has always showed up in the past. When sending notes (even after locking signature) the signature will disappear.

Response from developer

We are sorry that you are experiencing problems with the signature field when signing the form. Unfortunately, we are not able confirm the problem that you are experiencing. We have opened numerous forms and can view the signature, eraser and lock buttons. We have also contacted several customers to confirm the problem that you are experiencing and none of them are experiencing it. We're not implying that you are not experiencing a problem, but we feel it would be advisable for you to call our technical support team so we can arrange for you to give us a live demo so that we can understand what is occurring. If it is a bug with our app, we will certainly fix it and if it is an issue with the way you are using the app, we would like to assist you with the proper use. But the key point here is that we need you to contact us to demonstrate the problem so we can replicate it and can confirm that there actually is a bug that needs to be fixed. Our phone number and email address are displayed on our website at www.formconnections.com/contact.

Fantastic App and Developer

I’ve been looking for an offline form app, and this works wonderfully. After creating multiple records offline, I can export as individual PDFs, or run some numbers in excel. I had a few minor questions, and the developer was quick to respond and assist.

FormDontConnect

The worst app I have ever had the misfortune of downloading. Developer blames Apple and Apple blames the developer. Either way we all lose. I can’t believe my company would even consider this a viable product.

HOT GARBAGE. Don’t waste your time

Excellent App

A great app with excellent after sales support. I am non-techy but have been able to design and implement a client record form that supports my business brilliantly, saving time and paper.
The support available online is speedy and provides easy to follow, practical advice.
Highly recommend! 😁

Seems a very handy app to have

I down loaded the app had a few problems to get it working due to my iPhone mail but all sorted and working fine, very handy app and I’m sure it will save me a lot of time doing paperwork on the move .

Really good app until the last update

Since the last update this app no longer sets default settings correctly and, more annoyingly, crashes EVERY single time I export a file. Leaving a three star rating until this is improved, at which point this will be a five star app again!

Response from developer

We're sorry that you are experiencing problems with exporting a file. Your best option would be to contact our technical support team for assistance.

Ease of use

This program is very easy to use. It’s nice to be able to create different folders and design the forms to fit my needs. I love this app!

Excellent program

Love form connect pro so useful in my business I use it fir client information and for invoicing, works a treat on my iPhone as well, only slight issue is it doesn’t sync devices but that’s nit really a major issue

Response from developer

Syncing is supported between iPad and iPhone devices and other users when you subscribe to FormConnect Pro+. Changes on one device will automatically sync to the other device. We also support collaboration between two or more individuals that wish to work on the same form and have their customer data synced between each other. FormConnect Pro+ is an In-app purchase that is available to existing FormConnect and FormConnect Pro users.

Review

App stalls and shuts down lots more glitches make it hard and unreliable has gotten worse since last update

Response from developer

You are running V 1.9 which was released in 2018. The latest update is V2.1 which may have fixed some of the problems that you are experiencing. If you continue to experience problems, feel free to contact our technical support team and we will be glad to assist you.

Buggy

Very buggy, labor intensive and lacks a good user interface. Not ready for prime time, feels more like beta test software.