SCAM
Sign up for a free 30 day challenge. I never once put on my credit card. They charged me $200. I have a fraud claim in with my Bank.
THEY WILL STEAL YOUR MONEY
I have never experienced such pitiful “customer service”. I signed up for a free trial, and ensured on my account that I had canceled and was not going to be charged for a monthly payment. This app/platform is HORRIBLY not user friendly. I could never find where it said I was signed up and/or when the billing cycle would end or if/when I’d be charged. Thought I was all good. Until I was charged $25. I have contacted customer service and am being denied a refund. I will make sure everyone I know doesn’t use this tight-budgeted, basic, useless app.
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Great workouts, bad app
Workouts are great, app is not well built. So many glitches in the profile update section. If you’re on a custom plan and opt for a challenge, there’s no pop up or warning of some sort to let you know you’ll be taken off the custom plan. And you can’t go back to it.
Even though a workout is completed it is not automatically marked complete and you can’t do it manually.
App needs a complete rebuild. It’s a shame because the workouts are actually really good.
Even though a workout is completed it is not automatically marked complete and you can’t do it manually.
App needs a complete rebuild. It’s a shame because the workouts are actually really good.
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Not Good Customer Communication
I am supposed to be enrolled in the “For ever Free Challenge” but it doesn’t seem to work very well, I have been doing my workouts and none of them appear as “donde” the challenge supposed to be three workouts a week so you can keep the subscription free, but how am Ingoing to keep track of the workouts are not registering?? I tried to get un touch with customer service and there is no phone available and the emails I wrote never got to he recipient, not good customer care
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Great instructors but poor app!
The instructors are great. But the app itself has been designed poorly. You can’t mark the workouts as complete. You can’t forward/ rewind videos!!!
There is no detail on the equipment needed for each workout out and the type of the workout and I can go on and on…
There is no detail on the equipment needed for each workout out and the type of the workout and I can go on and on…
