Crashes constantly
App crashes every time I try to tap the four squares in the bottom left. Will not let me log in. Tried reinstalling.
Garbage
I've paid for the Pro version a few years ago and now there is no more option to restore my purchase. Bunch of money grabber! If I can enjoy a product that I've paid for, so a contract per say, you should be reimbursing me!
Barely useable
I’d really like to see the development of the app since Fortinet appears to have something against Safari. I have been unable to load certain pages of the UI in my Fortigate via Safari on Mac or iOS for ages. This is a huge problem for someone like me that prefers to utilize my iPad Pro on the go since all iOS web browsers funnel through WebKit. At least on my Mac I can use FireFox. I currently have no way of managing many aspects of my gate via iPad using the UI. Having a functioning FortiExplorer app would be a happy compromise, but it is also constantly throwing super helpful “something went wrong” errors. Very frustrating on multiple levels.
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Great for quick references and lookups
It does what’s advertised. I love being able to quickly review configs and stats. Some of these other reviewers make me lol…
Garbage app
“An error occurred”, “internal server error”. Really annoying setup process
Fortinet should be ashamed
The app used to work just fine. Now, I cannot make changes due to the header buttons glitching, which prevents saving the changes.
It’s obvious this is some pet project with little care for its quality control.
It’s obvious this is some pet project with little care for its quality control.
The people who need it are who is excluded from use
Basically if you are a partner and have multiple clients you support and want to access support ticket management on the go, they built an app perfect for you but won’t let you use it because you have access to more than one account through your login… genius
Waste of my time
Waste of my time
Update: app is buggy and 50% functional Nicely designed app. Free version lets you manage
Update June 2023: app is buggy and 50% functional
Many features simply do not work.
For example, a large number of the FortiView categories such as WiFi clients, Web Sites, and so on.
A lot of the categories that do work often don’t display the date of the first time and you have to refresh it to get it to display anything.
Also, this app only shows 1 hour of FortiView data. That’s ridiculous.
I would say that this app is useful in a number of ways, but is only 50% functional and/or 50% completed, and of the features that do work, those sometimes have less than desirable functionality.
I would really like to see the app become fully developed.
For all the money that I am spending on FortNet products, it is incomprehensible how FortiNet would have such an incomplete and buggy product.
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original review:
Nicely designed app! Among its other features is that the free version lets you manage many of a FortiGate configurable options remotely when the FortiGate is connected to the free version of FortiGate Cloud. Providing push notifications via this app is great. The UI does an impressive job of making these configurable options easy to use and find on the small screen of a phone, and even on a small phone like my iPhone 8. (tap the icon with 3 horizontal bars in the upper left corner to expand the menu of the FortiGate’s options like you would when logged in directly to a FortiGate on your LAN… it can be easy to overlook its presence once in a while when I’m focusing on the App’s overall navigation icons at the bottom of the screen) Had trouble with an update recently that made the app crash but The developers got right back to me and following their advice to simply uninstall and reinstall the app was all that was needed. Looking forward to regularly using this app
Many features simply do not work.
For example, a large number of the FortiView categories such as WiFi clients, Web Sites, and so on.
A lot of the categories that do work often don’t display the date of the first time and you have to refresh it to get it to display anything.
Also, this app only shows 1 hour of FortiView data. That’s ridiculous.
I would say that this app is useful in a number of ways, but is only 50% functional and/or 50% completed, and of the features that do work, those sometimes have less than desirable functionality.
I would really like to see the app become fully developed.
For all the money that I am spending on FortNet products, it is incomprehensible how FortiNet would have such an incomplete and buggy product.
———-
original review:
Nicely designed app! Among its other features is that the free version lets you manage many of a FortiGate configurable options remotely when the FortiGate is connected to the free version of FortiGate Cloud. Providing push notifications via this app is great. The UI does an impressive job of making these configurable options easy to use and find on the small screen of a phone, and even on a small phone like my iPhone 8. (tap the icon with 3 horizontal bars in the upper left corner to expand the menu of the FortiGate’s options like you would when logged in directly to a FortiGate on your LAN… it can be easy to overlook its presence once in a while when I’m focusing on the App’s overall navigation icons at the bottom of the screen) Had trouble with an update recently that made the app crash but The developers got right back to me and following their advice to simply uninstall and reinstall the app was all that was needed. Looking forward to regularly using this app
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Not compatible with IOS16.3.1
Stick with 16.2 if you want to use this app.
Lies!
App says you can download the FW, but to install you need the cloud subscription. Your app won’t download the FW. Fake advertising!
When will support for multiple accounts be added?
Unusable for me without this functionality
Latest version won’t launch
Great useful tool, but since iOS 15.3.1 the app crashes was soon as you launch it. Hope it gets fixed.
Pay more???
We are already paying thousands for the active support contract why should we pay more????
Nicely designed app. Free version lets you manage FortiGate
Nicely designed app!
Among its other features is that the free version lets you manage many of a FortiGate configurable options remotely when the FortiGate is connected to the free version of FortiGate Cloud.
Providing push notifications via this app is great.
The UI does an impressive job of making these configurable options easy to use and find on the small screen of a phone, and even on a small phone like my iPhone 8.
(tap the icon with 3 horizontal bars in the upper left corner to expand the menu of the FortiGate’s options like you would when logged in directly to a FortiGate on your LAN… it can be easy to overlook its presence once in a while when I’m focusing on the App’s overall navigation icons at the bottom of the screen)
Had trouble with an update recently that made the app crash but The developers got right back to me and following their advice to simply uninstall and reinstall the app was all that was needed.
Looking forward to regularly using this app
Among its other features is that the free version lets you manage many of a FortiGate configurable options remotely when the FortiGate is connected to the free version of FortiGate Cloud.
Providing push notifications via this app is great.
The UI does an impressive job of making these configurable options easy to use and find on the small screen of a phone, and even on a small phone like my iPhone 8.
(tap the icon with 3 horizontal bars in the upper left corner to expand the menu of the FortiGate’s options like you would when logged in directly to a FortiGate on your LAN… it can be easy to overlook its presence once in a while when I’m focusing on the App’s overall navigation icons at the bottom of the screen)
Had trouble with an update recently that made the app crash but The developers got right back to me and following their advice to simply uninstall and reinstall the app was all that was needed.
Looking forward to regularly using this app
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No Rotation?
Great app otherwise, but why would you make an IPad app and not allow it to rotate into landscape? That’s the main orientation that most people use it.
Not good for much
If you need to enable or disable a policy it works ok. But if you want to look at Fortiview prepare for errors. This software is littered with bugs that make it basically unusable.
Ridicoulous
I pay support and service on vers expensive hardware and you try to charge again....
Problem open fortigate version 7.0
This version of the app fortiexplorer don’t open fortigate running version 7.0 Help me appear this message “Failed to load data”
Thank
Thank
Nope
We spent 16K on firewalls and have to buy the app? Really? Someone at Fortinet is just getting plain greedy.
Junk app
A garbage does not work, I would like the to bring back the old version that was used in windows and mac os much better that this garbage that does not work.
