Look elsewhere, obsolete
Spent well over 1,000 dollars on expanding my system since 2016, after their update 2+ years ago to the app, I can no longer use it on my phone which makes my system a local security only and not WiFi or remote accessible. So angry and upset with their product. Stick to name brands. I learned my lesson.
Show more
Horrible app needs repair!!!
Frustrating app! The app keeps erasing my sms info and also keeps coming up in Korean or Chinese. I’ve deleted the app and reinstalled a few times now with the same results.🙄 Everytime I delete and reinstall the app I get the fun task off inputing all of my alarm titles again yhaaee!!! 🤦🏻PLEASE UPDATE APP!!!
Show more
Stay away don’t buy
Horrible alarm system. App is awful, doesn’t even arm unless on Wifi now on iPhone.
Remote control works perfect for me
I noticed some users are having some issues but I have never had an issue with the Wi-Fi app. I’ve been able to remotely arm and disarm as long as I have an Internet connection. I have tried the app from an iPhone 6s and iPhone 5 and an iPhone 7 without any issues. Sometimes deleting and reinstalling the app makes a difference. Good luck.
Show more
Not A Trustworthy Company
I have had numerous previous communications about a serious deficiency in my alarm panel that was never fixed. Specifically if a person telephone calls the panel (spam calls) it completely freezes and remains frozen until you send arm and disarm commands via the app. I was told yesterday that the newer panel models solved the problem by blocking calls from unrecognized numbers. Regrettably they have no plan to retrofit the old panels with this solution and I was told I must buy a new panel. They only offered a small discount to returning customers to buy a new panel. This is a rip off! Why didn't they offer a retro fit to the older panels? Why wasn't I notified about the "solution" to the problem that I reported to them. I can't in good conscience recommend this product or company to others.
Show more
