app works after tech support
Swift support from Zinio rectified my 3 apps.
They had no record of my iTunes subscriptions. Strange.
Perhaps some data record exchange flaw.
They had no record of my iTunes subscriptions. Strange.
Perhaps some data record exchange flaw.
App issues
Magazine content is good but app is horrible. Extremely frustrating not being able to access new issues when I have active subscription. Fix it or I am canceling.
Horrible App
Worked great when I first switched from the paper version. Crashes every time I close it and try to reopen. Requires deleting the app, reloading, and verifying my subscription if I don’t read each issue cover to cover.
I subscribe to three TEN Publishing Magazines and everyone of them does the same crash and burn routine. If you read the reviews in the App Store you will find this problem has been ongoing for months without any effort to fix it.
Maybe the folks at TEN should look at the platform National Geographic uses. The magazine is much more complicated, wonderfully interactive, and it has never crashed once on my iPad Pro.
I subscribe to three TEN Publishing Magazines and everyone of them does the same crash and burn routine. If you read the reviews in the App Store you will find this problem has been ongoing for months without any effort to fix it.
Maybe the folks at TEN should look at the platform National Geographic uses. The magazine is much more complicated, wonderfully interactive, and it has never crashed once on my iPad Pro.
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Response from developer
Hello Captain Jarhead, Here to see if you have experienced any new issues lately with this app. We have recently made some improvements that should resolved some of the problems that you have recently encountered. If you could please send us an email at ziniouser@enthusiastnetwork.com - Thank you.
Unresponsive
I sent support a question a week ago and still no answer...pretty bad.
Response from developer
Hello Valued Customer. Can you please email us a detailed description of your problem to ziniouser@enthusiastnetwork.com at your earliest convenience? Thank you.
Bad app
App will not restore my subscription.







