BEWARE BUYER of fraudulent charges and lack of product
I ordered this product off the website in May. It is now August and I still do not have the product. I have also been charged for the monthly subscription charge every month despite not having the product. The company has stated they have canceled the charges twice now but I was charged again this month. They rarely reply to emails sent regarding these issues. The only way to get them to stop charging you is to cancel your credit card and get a new account. They are a dishonest and unethical company.
Show more
Poor customer service, Could be a scam, unresponsive
Ordered essentials package for nearly $100. Package arrived damaged and opened and the lifetime code for 200+ exercises and app access was nowhere to be found inside or via email. Now I have a $100 mat and the free trial is extremely limited (1 user, only 10 mins of kids exercises). Emailed 3 times but no response yet. Tried calling support number (long distance and had to pay 32 cents minute) but Lithuanian message said this number is no longer in service.
Update: about 2-3 days after this experience, I received response via email, so I've changed this review from 1 to 3 stars.
They sent me the lifetime code via email and the service was professional and reassuring. Future emails regarding usage took less than 24 hrs. The product is solid and my kids are benefitting (7 year old and 4 year old), and I'm motivate to train as well (40 yo). Initial hiccups and relatively high cost aside, and confusing interface at first (what is the lifetime experience like vs paid premium experience), I'm glad I made this purchase. I just wish the lifetime activation code wasn't shipped via physical copy because that caused me a lot of undue anxiety. And that the auto subscription after 14 days wouldn't be a thing, because I imagine a lot of people are mad due to that and not having read the fine print at checkout. And if they would respond to 90-100% of these trust pilots reviews in a timely manner, consumer confidence would be higher.
Update: about 2-3 days after this experience, I received response via email, so I've changed this review from 1 to 3 stars.
They sent me the lifetime code via email and the service was professional and reassuring. Future emails regarding usage took less than 24 hrs. The product is solid and my kids are benefitting (7 year old and 4 year old), and I'm motivate to train as well (40 yo). Initial hiccups and relatively high cost aside, and confusing interface at first (what is the lifetime experience like vs paid premium experience), I'm glad I made this purchase. I just wish the lifetime activation code wasn't shipped via physical copy because that caused me a lot of undue anxiety. And that the auto subscription after 14 days wouldn't be a thing, because I imagine a lot of people are mad due to that and not having read the fine print at checkout. And if they would respond to 90-100% of these trust pilots reviews in a timely manner, consumer confidence would be higher.
Show more
Premium Abzocke
Die App an sich scheint gut zu sein und die Übungen dazu auch. Was aber gar nicht geht, ist das die kostenfreien 14 Tage Premium App Zugang bereits mit Bestelldatum loslaufen! Ich habe die Matte als Geschenk bestellt und ärgerte mich doch sehr als nach genau 14 Tagen weitere 25,99 € abgebucht wurden, ohne dass ich mich je irgendwo weiter angemeldet hatte. Ich habe daraufhin die App installiert und es wurde nach einem Premiumcode gefragt, der mir nie per Email zugesandt wurde, so wie in der App beschrieben.
Also der Prozess des Abonnements ist sehr sehr fragwürdig!
Also der Prozess des Abonnements ist sehr sehr fragwürdig!
Show more
Prix de l’abonnement
Très bonne application mais je refuse de payer 16€99 par mois pour m’entraîner au foot je prend des coupelles et je vais dans mon jardin ça va plus vite et ça coûte moins cher
Poor customer service, Could be a scam, unresponsive
Ordered essentials package for nearly $100. Package arrived damaged and opened and the lifetime code for 200+ exercises and app access was nowhere to be found inside or via email. Now I have a $100 mat and the free trial is extremely limited (1 user, only 10 mins of kids exercises). Emailed 3 times but no response yet. Tried calling support number (long distance and had to pay 32 cents minute) but Lithuanian message said this number is no longer in service.
Show more
Helps but tiring
It’s really fun. I’ve been practic for 12 minutes and it feels like five.
You only have to do 20 minutes a day, but the brakes are really short so I suggest you take breaks in between drills
You only have to do 20 minutes a day, but the brakes are really short so I suggest you take breaks in between drills
Amazing
It helps me a lot 😸😸😸😸😸😸😸😸👍👍👍👍👍
Doesn’t work
Trying to move my account to a new device and nothing works, can’t log in, can’t reset password, can’t even start a new account. Rubbish
App nicht Ausgereift
Meine Kids haben alle Übungen abgeschlossen.
Wenn eine Übung wiederholt wird es nicht getrackt, und man weiß nicht wo man ist.
Obwohl man ein ein Abo abgeschlossen hat, funktioniert der Feed nicht.
Wenn eine Übung wiederholt wird es nicht getrackt, und man weiß nicht wo man ist.
Obwohl man ein ein Abo abgeschlossen hat, funktioniert der Feed nicht.
Terrible product
This is not a product that excites kids or connects their activity to the app. It’s just a product that shows you what you should do with no tracking a bad small very over priced mat and very over priced software subscription which is almost equivalent to coach;s cost in most countries. Please be careful
Show more
It is so good
Brilliant if you want to improve
Karim
Helps me get better on my touches
By Haddie
I’m a beginner and this makes ME feel like a pro
So annoying!
So, I did 30 mins and it didn’t count any of them and, why is there no girls doing the tutorials for us to follow?
So bad!!!!!
So bad!!!!!
Amazing game
So good I highly recommend it
Amazing
I really improved my football skills great fo the price
FRPO is very good
I had quit FPRO for a decent while (maybe 8 months) because I hated the new version. I came back about a week ago just to give the app a check and I loved how they made sessions already on some sort of pathway of that level that keeps you intrigued. As well as the leader board is another motivation to train more. Train for 10-30 minutes a day to see improvement. This app helps! Also, they update the app to improve it very often which is a sign of caring for their users. Must buy
Show more
Ok
Won’t give me an alert when I finish my 20 minutes
Good
Good
It’s the best!
I just started today and it is the best! I had a soccer mat that I got last year and I decided I should get an app for this and it is really helping with my soccer training I am so happy that I finally got an app for this
