They Lost Me
I had to get a new iPad and during the transfer of data, my subscription seems to have been dropped. We contacted the company but they had no record of me being a five-year subscriber. They lost me as a subscriber going forward. Too bad since I really enjoyed their magazine.
Response from developer
I am sorry to hear you have experienced these problems whilst transferring to your new iPad. If your subscription was purchased within the app then all you need to do to restore this is tap the Subscriptions button in the app and then tap the 'Restore Subscriptions' link. This will prompt you to enter your Apple ID password and will then re-link your subscription to the new device, restoring your access. If you purchased your subscription outside of the app (via our website or over the phone), please can you send me your name and postcode to digitalsubscriptions@archant.co.uk and I will locate your login details and send these over to straight away. Best Regards Chris Scarle - Digital Magazines Manager - Archant
Don't buy
No new issue since February. Distributor doesn't reply to enquiries. This is a good magazine that deserves better.
Not worth trying to deal with
Apple had to replace my IPad. Now these folks can't load the product on my new device because they don't know I paid..... They can take money via iTunes but then have no record of it. Don't waste your funds.
