Frasers Plus User Reviews

Customer Experience

Positive experience14.3% of reviews
Neutral2.3% of reviews
Negative experience83.4% of reviews

~ Based on 175 written reviews from the US App Store.

Is Frasers Plus Safe?

Frasers Plus appears safe based on user ratings. AppsHunter Safety Score for Frasers Plus is 93/100.

This assessment is based on 25,168 user ratings, with an App Store average of 4.6/5.

Is Frasers Plus Legit?

Frasers Plus appears to be a legitimate app. AppsHunter Legitimacy Score for Frasers Plus is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Scam

Don’t use this credit card.. no clear information. Even if you pay full amount within the first billing. They are charging for 3 years credit. .. useless

RIP OFF

Interest on top of interest

Awful

So complicated. Not transparent and feel they are trying to catch me out so I pay interest!

Awesome

Fantastic 👌🏻🤩

Terrible steer clear

I set my first purchase as pay in 3 , tried to pay first instalment via the app, approved through banking app, message on Fraser all stating processing payment, then nothing tried again same happened. As I had 10+ days before payment was due I set up a direct debit, this then didn’t take enough money, I have now been charged for a late payment. Disgusting I will not use again once I have paid off what is owed
Show more

Awful

You need to sort out the payment side of it, it’s terrible. Just have it laid out simple cos I’ve paid two payments yet the app says one.

Very very bad customer service

AI can’t help when you have an issue. You should find humans to help customers

Brilliant

Great amount of shops that you can use and lots of payment options over length of time

Not working inside the store

App only works outside the stores preventing its use for purchases maybe and issue with mobile range inside the stores but any way no luck so far with trying to use it

Bug

There is a bug on it - app doesn’t work - sticks on choosing payment plans screen message which is impossible to clear not allowing you to view account.

It’s a scam

Don’t use it! Is a scam app to make profit on interest even after you pay in full

So bad

Never use this

Locked out account

Locked out account. Will not accept passcode and will not allow me to reset.

Help desk fail

Unable to search for immediate help for small queries. Also, transferred in money does not appear on the app real time.

Very unsafe, i’m passing all my evidence to the police sending my order to some other address

Rubbish and I will never buy from this app ever studio you need to get rid of these bloody lot. They’re ripping people off big time. I think if anyone else is having the same sort of problem, you need to take it up with the police because you don’t get nowhere with the payment system and you don’t get nowhere trying to sort out where your orders are. Just take it up with the police they are rip off company and ripping people off big time and you have to pay for goods that you don’t even get.
Show more

Bad

So slow and doesn’t show payments made until statement that’s just one complaint

Works for me

Must remember to keep an eye on the payment plans and make sure the right one is set up and it's easy to check/change; otherwise works for me.

Waste app

Please don’t order using this app if you choose 3 months intrest free plan but after 2 days they are automatically changed 24 plan or 36 months with full of intrest and you trying to call customer care waiting 2 hours

I was scammed worst company ever.

They overcharged me by £61.36 and gave not one response. Shocking response times and just straight up ignored wow. Also refused to pay me a refund. Completely shocking app. AVOID AT ALL COSTS!!

Terrible

Stay away! If you need to BNPL….use anything other than this.