Frazer Sidekick User Reviews

Customer Experience

Positive experience10.3% of reviews
Neutral27.6% of reviews
Negative experience62.1% of reviews

~ Based on 29 written reviews from the US App Store.

Is Frazer Sidekick Safe?

Not enough ratings yet to assess Frazer Sidekick.

Is Frazer Sidekick Legit?

Frazer Sidekick appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Frazer Sidekick is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Only for inventory??

This is the worst app, I manage my own dealer site and I don’t need a stupid subscription to have this on my phone. I don’t have access to prospects can update details of clients. Useless app!

Services and cost

If you all add this even if it’s not cross platform yet it would be awesome, just being able to see all the cost and services on my phone would make things so much easier

Can’t update cost

If we could update costs of the vehicles on our phones as soon as a service is done to the unit that would make frazer irreplaceable

Functionality

Overall the Sidekick is okay. Obviously we get to see inventory, cost and pricing.

•What would really bring new life to this app is ability to edit costs. If we could add cost and recon through the app that would be a game changer.

•The next game changer would be the ability to look up customers.
-pending/active deals
-sold customers

These 2 things are not a big ask and would go a long way to help make better use of the Sidekick. Please consider adding these!!!!
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Always welcoming of feedback

As a long-term user, I want to commend Frazer along with its representatives in just the last week. Like others I do not welcome change when something is “working”. Change though, is sometimes required by Frazer when Apple updates their operating systems. That sometimes will force changes that we’re not necessarily desiring. Just in the last seven days each of my requests have been responded to in a timely fashion.

Thank you again.

Carl
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Why the Update????

The app was perfect, then y’all go and ruin it with this terrible update. Now anybody can see costs and the platform looks terrible and jammed up all together. The way it was before was just right.

New update

So you did an update. Why? Now I can’t see price on the main screen. The vins of vehicles are not completely shown now …. Price on the screen was great because I could scroll to the 10 to 15k cars and not have to hit everyone to see the price. Wasting time now having to hit the pic to open the vehicle then hit the price tab to see price. Everything was easier with just the way it was. Swiping was great. Also now can’t zoom pictures. Come on guys did you ask anyone on the car business about these changes before you did them? Put it back
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Great idea, but works 5% of the time

Only some things work and only some of the time. It crashes and freezes constantly.

App is terrible

Other companies with much better technology and now they are overcharging

Fix

Fix your app or im canceling my subscription

Freezes rarely uploads

App stays on pictures section and never uploads

Worked good but now doesn’t work

When I first downloaded the sidekick app it would great connected to our computers in office and now I can’t get any cars I scan to go from pending on the app to our computer. So at this point it’s not useable for our company which is a huge bummer.

Photos fail to upload

Most times it fails uploading pictures and adding inventory. Once I add a vehicle it will say pending, when I close the app and open it up, the vehicle I add is no longer there...

Doesn’t work

Doesn’t work it won’t change or upload to the main database . It could have been good but just useless at the moment

Does not update. Has the same inventory since I downloaded it.

Ever since I downloaded sidekick it’s had the same inventory since I’ve downloaded the app. It hasn’t updated or taken cars off - it’s just been the same. It’s had great potential but Frazer dropped the ball. I have cars on the app from 2018. You really can’t do anything - change pictures, change prices/costs.
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Mobile Cost Editing

We need to be able to edit our costs on the app. Other than that, it is very very useful.

Great only when it actually works.

Works here and there/on and off.

Keep at it

This app is a game changer but it needs to work! It’s been inoperable for the past month. I can’t see an updated list of my inventory. Get it working properly and add a costs feature so we can add what we spend on the cars on the go! Keep at it and Frazer will remain #1

App won’t upload vehicles consistently

I’ve spent several hours with frazer hep without a solution. I worked great at one time

Worst app support

Constantly releases broken versions for a sub par app would love if the company cared enough to thoroughly vet their app before posting