Freedom CU Mobile User Reviews

Customer Experience

Positive experience57.6% of reviews
Neutral3.0% of reviews
Negative experience39.4% of reviews

~ Based on 33 written reviews from the US App Store.

What users say

Is Freedom CU Mobile Safe?

Freedom CU Mobile appears safe based on user ratings. AppsHunter Safety Score for Freedom CU Mobile is 96/100.

This assessment is based on 2,526 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.5% of ratings point to a safe experience
2.0% of ratings suggest some concerns
1.5% of ratings point to a risky experience

~ Based on 2,287 App Store ratings for Freedom CU Mobile.

Is Freedom CU Mobile Legit?

Freedom CU Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Freedom CU Mobile is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

freedom app

Very easy to use

Long time customer

I’ve been with Freedom for over 20 years. Good people in the branches, decent website that rarely goes down, excellent response time to questions on the phone or in the app. Freedom is part of the credit union system that allows transactions at other atms with no fees, they refund every dime you are charged. Loans easy to apply for online or in person- I’ve financed many things with them; rates are competitive. Very satisfied with Freedom CU.
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Amazing service

Love this app and I love Freedom credit Union amazing service and how well they show me how to use the app so grateful helps me so much

Excelent

Muy buen trabajo

Ease of use

Love the Freedom CU mobile app. It’s easy to navigate interface makes it a pleasure to use.

Online banking

Online banking is real quick and easy until you get locked out. I got locked out because my password was too short, but it was OK when I first signed up so that was very nerve-racking but otherwise I love online baking.

uhh

yea this app basically goes down every week for “service” but nothing ever changes. app laggy and slow. dont try to open this app at 1am on a saturday night itll probably be down.

Best bank ever!!

I’ve been you Freedom Credit Union for a long time. Staff are every on your bank complaints immediately. I love to hear that they are so quick and very personal with your account. NEVER had a problem because they notified me before a problem accrues. I’m very grateful that they are my bank so thank you for everything that you do.!
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Charging fees for transfer

If my checking account is linked to my savings account, why do you charge me $7 dollars for overdraft fees? I have over 3k in my savings!!

App

App is horrible never can get in junk

Great customer service

I have been with Freedom for 50 years (previously Telephone workers credit union). Have had car loans, mortgages savings and checking accounts. The customer service is exceptional. Thanks for many years of safe banking.

Review

Great app

Rebuy from PHH III

FC is always does the BEST

Don’t bank with freedom cu

I have more an issue with freedom cu policies of freedom cu not so much the app. Freedom cu is a complete rip off.

Union street.

I love walking In This bank .I feel like a friend to all Of them. Respectful efficient and care
About the customer!
A thank you and Bonus might be nice.
They deserve my respect .
Have a great day and appreciate you !

Easy to use

The app makes banking, simple and easy. I use it all the time.

Why go to any other institution

They have it all, they have what you want, they have who need.

Error

It often says something went wrong and I can’t login

Difficult to use

Payments on my used car loan are proving difficult to navigate, because of the unnecessary steps to fund the payments. (ex.) you have to deposit money in your main share, and wait a week! Before you can make a simple payment. You should be able to pay the used car loan payment from all funding sources.!
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Really bad

This is a very shoddy and dated mobile website wrapped in an “app” whose sole function is to use a biometric login. Everything else is the same as the website. It’s honestly a horrible experience.