Too many ads!! And too many “errors”
I downloaded this app specifically to watch the Teal Swan documentary The Deep End. I was never able to watch more than a few minutes without ads, which is a mild inconvenience. But the problem is after the ads an error will generate and takes you back to the beginning of the episode. I did this about 10 times and I had spent 1 1/2 hour trying to watch a 45 min show and I was only have through!!! Least favorite streaming service to date which is so unfortunate because I REALLY want it to that. I hope it gets fixed but I’m deleting the app for now
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Freeform
I think u have a bug again when I try to hit the next episode of the series I am watching it says please try again later. And if this problem persists contact u on via the in-app feedback under help.
I love this app I get to watch my favorite series ever and the only issue I have is there way to many ads but other then that it’s an amazing app to watch series on
I love this app I get to watch my favorite series ever and the only issue I have is there way to many ads but other then that it’s an amazing app to watch series on
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Response from developer
Hi there Ruby! Thanks for your review. If you're seeing any issues with the app's performance, then we recommend reaching out to our Customer Support team: https://freeform.com/feedback
Not Letting Me Log In
I think this app would be fine if I was able to access my TV provider. I logged into my AT&T account through my wi-fi provider, which worked fine, but then it wouldn't stop showing me the error message that my cable provider doesn't have the freeform network. I checked my TV and low-and-behold, I have the freeform network with my TV package. I also tried logging in with the ABC app, which had the same results. I'm not going to contact my TV provider about this because I know that I have the Freeform and ABC channels included in my TV package, so there isn't anything wrong on my provider's end, this is a problem with the app.
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Response from developer
Hi there! Thanks for the review. Our Customer Support team would be more than happy to investigate the cause of those login issues you're seeing. We can be reached here: https://freeform.com/feedback
Awful App, cant FF, just gets stuck in a loop all the time
This app is disturbingly bad. It’s 2021 and this app might be the worst app I’ve ever used. Playing normal shows is extremely difficult. Can’t FF, can’t rewind, and it just jumps to random stages in the shows, sometimes on a 1 second loop and sometimes not. I restarted my phone, I deleted the app and re installed it, still the same issues. I’ll cast a show to my tv, it will cast properly, but then on my phone there is no way to FF, or rewind, or pause because the app still thinks there is an ad playing. How the company/person who made this app still has a job is mind blowing. It is a tremendously below par app that can’t handle simple functions. It’s embarrassing for free form. This app is the worst app I’ve ever used.
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Response from developer
Hi there! Thanks for your review. If you're seeing any issues with the app's performance, then we recommend reaching out to our Customer Support team: https://freeform.com/feedback
Missing feature on iPad?
First of all the app works just fine. If what you’re looking for is to watch TV, you won’t be disappointed. On the iPad however, it’s not possible to multitask. There is no picture-in-picture and it doesn’t let you do split screen, so whenever I want to watch something I can’t really do anything else without. Since most video streaming apps have at least one of those features by now, it feels interrupting to have the video completely pause when I need to do something like check my email.
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Response from developer
Hi there! Thanks for sending us your review. If you're seeing any issues with the app's performance, then we recommend reaching out to our Customer Support team through the in-app feedback form under “Help”. Once there, select “Feedback” to send them a direct message so that they can further assist. Make sure to reference your app review as well, so they can let us know you've been helped :)
Great app! Still room for improvements
As you saw from the title I think this app is great, no negative comments about anything because I haven’t been on it for very long. One thing that I think multitaskers like me would want is to be able to exit the app but still have the show they are watching in a small box like Netflix uses. I would watch a show and be drawing at the same time or texting friends about the show.
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No rewards
Not a fan of all these commercials now. Not only that, but they took away the rewards system completely and for those of us that don’t have a home(no reason to have a cable provider) the free shows were all we had. The rewards system was worth it because you could at least watch a few episodes commercial free. Now it’s just so annoying that I don’t even think I want to use the app anymore. I’d rather watch them free online, on another website.
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Uggggggg... why ruin what was AMAZING?!
I hate the new update. No more Freeform points. I really liked them because it was something unique about the app and you could earn watching with no adds. Also while watching the adds it doesn’t say how much time it has left only the amount of adds. And with the new update my progress was lost on a couple of shows. WORST UPDATE EVER. Truly disappointed. Used to be my favorite app, now my least favorite. Make it good again please?!
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A Little Disappointed with Update
I really do like this app and have had few problems with it in the past. It doesn’t glitch much and makes it easy to watch shows.
I am really sad they decided to get rid of the Non-stop point system. It was a really great way to get users to watch more. I’m not upset about my unused points because the app has been warning us that they would become invalid at the end of July, but I still don’t really like this change.
Also, the ads now don’t show the total amount of time for the commercials and just for the individual commercials. This makes it hard if maybe you need to grab something/go to the bathroom and don’t want to miss the show.
Overall, a nice app. I just wished they kept the non-stop point and the previous ad count down.
I am really sad they decided to get rid of the Non-stop point system. It was a really great way to get users to watch more. I’m not upset about my unused points because the app has been warning us that they would become invalid at the end of July, but I still don’t really like this change.
Also, the ads now don’t show the total amount of time for the commercials and just for the individual commercials. This makes it hard if maybe you need to grab something/go to the bathroom and don’t want to miss the show.
Overall, a nice app. I just wished they kept the non-stop point and the previous ad count down.
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I LOVE IT BUT YOU NEED TO ADD MORE FREE SHOWS
I have already watched all of the unlocked shows n the one movie that was free! My parents won’t let me connect to my provider bc it’s not free. :(
I really love Freeform and you have some originals and some older shows on there such as, the secret life of an American teenager, Licona heights, and many more! You need to add so free, newer ones on there, too!
I really love Freeform and you have some originals and some older shows on there such as, the secret life of an American teenager, Licona heights, and many more! You need to add so free, newer ones on there, too!
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Confused
This app is great and I have been watching my favorite shows, but when I spent 60 coins on an episode so I can watch without ads it kept saying there was an error and to retry, I’ve been relying for the last 10 minutes and it didn’t work, but when I clicked the other button which says to earn coins by watching ads the episode has no problem downloading and there’s no error and I don’t have to retry but when I go back to the episode where I spent money there’s a problem. Please help fix that mistake.
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I like it but...
I like the app I really do I can watch free form shows that I’ve been wanting to watch but there is one problem... it’s just the ads I know you can get rid of them with the non stop thing but why can’t you get rid of it either way why can’t there just be no ads at all! That’s the only problem I have with the app... so I hope that you can fix it please
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Missing notifications
Ever since I updated to iOS13 on my iPad, Freeform notifications / the badge will show up but the notifications will disappear from the Notifications Center within a few hours / a day even though the badge is still there. Is this a glitch with iOS 13?
ANNOYED
There are way too many ads. Sometimes an ad will show twice in a row and that will happen multiple times. I just got a 4 minute ad. Also, it glitches and makes it hard to slide through the episode. Still going to use it though, but I would appreciate if those issues were fixed.
What the eff guys. These ads are stupid and I keep having to watch them way too much. Like I’ll be watching it and then it’ll say “oops there was a problem so retry” and I’ll retry and it’ll make me watch a full set of ads again. Jesus
What the eff guys. These ads are stupid and I keep having to watch them way too much. Like I’ll be watching it and then it’ll say “oops there was a problem so retry” and I’ll retry and it’ll make me watch a full set of ads again. Jesus
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“Error, please try again later”
So when I’m watching my shows, I start a new episode and i finish it. There has been a couple times where I’m done watching my shows for the night and I go to bed. The next day, I go into Freeform and I try to pick up where I left off on my shows and it won’t let me watch them. This has been going on for about 2 and a half weeks now and I’m getting very frustrated with this issue because some of the shows I watch, I can’t view anywhere else because all the other TV apps don’t carry the same shows. So I’m done with Freeform until this issue has been solved. 1 star.
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Response from developer
Hi there! Our team would definitely like to look into this issue with you in greater detail. We strongly recommend reaching out to our team via our website feedback/questions form: https://freeform.go.com/feedback
Really great app
This app is really great to watch. The best part is you don’t have to pay to watch the things you love because like most apps you have to pay to unlock certain shows but not Freeform. You also earn coins by watching. You need to earn 60 coins to shorter the ad they are maybe 1 minute long I can’t remember but over all I really enjoy this app!
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Switched TV Providers
I had Spectrum but switch to the rising Google Fiber & of course this provider is one that doesn’t have access to certain content, mainly the shows I want to watch 🤦🏽♀️ but when I was with Spectrum, the app worked great for me! But the new episode of the new season of Grown-ish is already on the app and of course, I can’t watch it. The only 2 shows I watch on Freeform are locked, so unfortunately it’s kind of pointless for me to have the app anymore.
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I love this app
I watch a whole bunch of shows and you don’t have to pay I can watch old shows that you can’t watch on other streaming devices I am watching a show called babies daddy And do you have a choice to watch your shows with no commercials or with commercials and you get coins from just watching a couple of episodes I love this app and it’s amazing
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No tv provider
This app is great especially since I really wanted to watch Pretty Little Liars: The Perfectionists. The first two episodes were unlocked but since I don’t have a tv provider I cannot see the third episode. I’m a 7th grader and we have spectrum but not cable so I can’t watch another episode. This makes me upset because not only was the show getting interesting but I can no longer watch shows that need a tv provider. Not everyone has a tv provider and most shows require a tv provider. Overall this app is great.
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What is freeform app like
I use the freeform app on an iphone 8plus. The app is easy to use, with no issues regarding playback or buffering. In fact the ONLY reason I didn’t give it 5 ⭐️ is because episodes contain ads. You earn points by watching shows with ads, which you can then exchange to watch ad free episodes. I can watch my freeform show on demand without ads... but a few episodes seem to be missing, forcing me to use the app. The app links to my television provider, so I don’t see why if it’s on demand free on my tv without ads... I have to sit thru ads on the app. The best work around for this is to have something else I’m doing at the same time (a book I’m reading, a craft project, use the ads as a bathroom break, grab a snack etc.). I can understand the need for ad revenue, without having to like ads being forced on me.
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