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FreeStyle Libre 3 User Reviews

FreeStyle Libre 3 - CA
💪 Health & Fitness
🏥 Medical

Customer Experience

Positive experience21.2% of reviews
Neutral6.1% of reviews
Negative experience72.7% of reviews

~ Based on 33 written reviews from the US App Store.

Is FreeStyle Libre 3 Safe?

FreeStyle Libre 3 - CA has mixed safety signals based on user ratings. AppsHunter Safety Score for FreeStyle Libre 3 is 53/100.

This assessment is based on 124 user ratings, with an App Store average of 2.5/5.

Safety Analysis

24.2% of ratings point to a safe experience
17.7% of ratings suggest some concerns
58.1% of ratings point to a risky experience

~ Based on 124 App Store ratings for FreeStyle Libre 3.

Is FreeStyle Libre 3 Legit?

FreeStyle Libre 3 - CA appears legitimate, with a few gaps. AppsHunter Legitimacy Score for FreeStyle Libre 3 is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

Can’t go back to see past readings

Can’t go back to see past readings. You have to take screenshots if you want to know what you were at before eating or after.
Silly really…
Car_JoCar_Jo

Response from developer

Thank you for the note - we will look into this. If you need additional assistance, Abbott Diabetes Libre Support is available at 1-800-461-8481.

App continuously disconnects from sensor

The app is continuously disconnecting from the sensor.

I wake up in the morning and there’s no readings from the night and then when it finally reconnects, it shows like I had multiple low readings but it never alarmed throughout the night.
PacomedicPacomedic

Response from developer

Please contact Abbott Diabetes Libre Support at 1-800-461-8481 so we can help you with this.

IOS Compatibility

With IOS 26.5 being out for a while now, when will this app get an update so that we can use it?
sheep squadsheep squad

Response from developer

Thank you for the note - we will look into this. If you need additional assistance, Abbott Diabetes Libre Support is available at 1-800-461-8481.

Lack the feature of time editing

Hi, I’ve noticed that we can’t edit the time when adding notes, this makes the note less accurate and helpful
LucieWLLucieWL

Response from developer

Thank you for the note - we will look into this.

Terrible!

Terrible app in many ways but one major failure is that it is impossible to review individual past readings.

The only thing possible is a tiny illegible graph that is so small that it is not worth having even.

Also no Apple Watch support or widget that I can see in Apple car play.

The sensor is great but i would rather use another vendor sensor over having to put up with this terrible app.
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RupakkaRupakka

Response from developer

Thanks for the comment. We are continuing to improve the app and we will look into this. If you need additional assistance, Abbott Diabetes Libre Support is available at 1-800-461-8481.

Signal loss

They desperately need to add the scan feature if you lose signal like they have with the libre 2.
AidanD15AidanD15

Response from developer

Thank you for the note - we will look into this. If you need additional assistance, Abbott Diabetes Libre Support is available at 1-800-461-8481

Needs Apple Watch app & Siri integration

Imagine not having to take your phone out to see your blood glucose level. Just glance at your Apple Watch or ask Siri, “What’s my blood glucose level?” I’ve been requesting these features since I started using the Freestyle Libre 2 in 2023. Response from Abbott Labs is always, “Thanks, we’ll look into it.” They are in fact, not looking into it some three years later.
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GudaddyGudaddy

Response from developer

Thanks for your feedback!

Can’t change unit

Can’t change to g/litre as I prefer
Jack kyleJack kyle

Response from developer

Thank you for the note - we will look into this. If you need additional assistance, Abbott Diabetes Libre Support is available at 1-800-461-8481.

Can’t see past readings

The graph doesn’t allow me to scroll back and see exact past readings. This is brutal.
Dtk032Dtk032

Response from developer

Thanks for the comment. We are continuing to improve the app and we will look into this. If you need additional assistance, Abbott Diabetes Libre Support is available at 1-800-461-8481.

Didn’t even try

The new smaller size and feel is nice yes but the app sucks just as much as the last. But I came here to complain about how there’s literally no button on the main screen I can tap to scan it. Once you’re at signal lost, there’s no button to let you read it manually so you hold it up to your arm hoping it’s gonna scan and it just doesn’t. Like what are we doing. -__-
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Vet1059Vet1059

Response from developer

Thank you for the note - we will look into this. If you need additional assistance, Abbott Diabetes Libre Support is available at 1-800-461-8481.

Can’t Reconnect Sensor

I accidentally closed the app when swiping away other apps, and I reopened the app and it tells me to apply a new sensor, I try to reconnect it with the one on my arm, but it doesn’t work at all.
Fandeal howdyFandeal howdy

Response from developer

Please contact Abbott Diabetes Libre Support at 1-800-461-8481 so we can help you with this.

Logbook data lost for all previous sensors

Changed phones and initially the app showed all previous data on jew phone as on my old phone. Perfect. Then somehow the app got deleted on my new phone and then i had to reinstall it but all the logbook data and sensor data from 3 previous sensors were lost?? But i am using the same login. Really disappointed as it doesnt seem like theres anyway to get all the logged data i spent so much time logging! Now im taking screenshots just in case… and going back to pen and paper
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1user7891user789

Response from developer

We'd like to follow up with you. Please call Abbott Diabetes Libre Support at 1-800-461-8481. Thank you!

App Features Lacking

Overall the Libre 3 is an excellent CGM sensor. Where the app fails in data management and analytics of iPhone/mobile interface. The reporting features on the website are not designed for mobile viewing which is frustrating. Data comparisons from day to day are not available in the mobile app, especially when tracking food intake.

In Canada the Apple Watch integration is not available. Using a third party app to enable this feature is not optimal and creates privacy concerns.

Recommend prioritizing visual clarity, performance scaling and user engagement by engaging UI designers, mobile developers and automated technical tools.

Excellent CGM Sensor
Poor mobile app.
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Mimma_DukesMimma_Dukes

Response from developer

Thanks for the comment. We are continuing to improve the app and we will look into this. If you need additional assistance, Abbott Diabetes Libre Support is available at 1-800-461-8481.

Can not scroll through past readings

The home screen graph is almost useless as it does not allow user to scroll through past readings. If want to see what the readings were two hours ago I have to log on to a website and drill down through reports. It only tells you the reading in the moment.

Update: I am encouraged by the customer care reaching out to me, my input was well received and seems to have been appreciated. I Received a prompt response to my concerns.
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DaddisangbassDaddisangbass

Response from developer

Thanks for the comment. We are continuing to improve the app and we will look into this. If you need additional assistance, Abbott Diabetes Libre Support is available at 1-800-461-8481.

Needs major update

i literally can’t add a new sensor? the app just freezes
please add scan sensor as the sensor loses signal often!!
strawb3rrymatchastrawb3rrymatcha

Response from developer

Thanks for the comment - we'll need more information to help with this issue, so please contact Abbott Diabetes Libre Support at 1-800-461-8481.

Disappointing

I'm surprised after how long these sensors have been available that your app is so limited. There needs to be a way for us to access our data other than needing the reader and a website. I want to CLEARLY see my NOTES - not have to dig through the logbook and open each and every one to find what I'm looking for. Let us export EVERYTHING from app. Let us see longer periods of time continuously and actually see the numbers rather than trying to guess where the line is. Take a look at the limited 3rd party apps and their capabilities. Does anyone who works there use a CGM? Does anyone actually care? You've been around too long for this app to be this bad. And it's also quite apparent you may read reviews, get calls about the flaws in your sensors but nothing gets done about the issues. Nothing like getting continuous calls from family freaking out over super low readings that aren't warranted. Do better because this is truly a joke. And stop telling us to contact support. HOW ABOUT YOU DOING THAT!!
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#SK##SK#

Unable to connect iPhone to device

Made multiple attempts, kept getting error message saying cannot read device. I got the sensor on my arm for absolutely no reason!!!! Useless
JoeydeniseJoeydenise

Response from developer

Thanks for reaching out - please contact Abbott Diabetes Libre Support at 1-800-461-8481.

Faulty app for sensors

Just deleted the app because my sensor ran out and I put on a new one and scanned it and it worked. About an hour later it kept sending a message to my phone saying my sensor got shut down and I needed a new one. When I logged in it was working. I did everything it said to do if it acted up and then I deleted it. So now I’m going to reinstall the app and see if it will except the new sensor I just put on. If it doesn’t what a waste of 100 plus bucks for one sensor to be wasted due to a faulty app.
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Urmumsurdad22Urmumsurdad22

Response from developer

Please contact Abbott Diabetes Libre Support at 1-800-461-8481 so we can help you with this.

Zero rating

I have had a freestyle Libre 3 for approximately 5 weeks. I have had one sensor last a full 14 days before it fell off. All the other 4 have lasted maybe 5-6 days. The adhesive is garbage. I have spent 2 months worth of sensors only to get a minty of readings.
I would not recommend this product to anyone at anytime.
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fatnmanfatnman

Response from developer

We'd like to follow up with you. Please call Abbott Diabetes Libre Support at 1-800-461-8481. Thank you!

Great Experience

I installed it for the first time. It is working great and I wish you can add more options on the App especially calibration.
RelhennawyRelhennawy

Response from developer

Thanks for the comment - we are continuing to evolve the app and its features.