Freshop Groceries User Reviews

Customer Experience

Positive experience42.1% of reviews
Neutral10.5% of reviews
Negative experience47.4% of reviews

~ Based on 19 written reviews from the US App Store.

What users say

Is Freshop Groceries Safe?

Freshop Groceries appears safe based on user ratings. AppsHunter Safety Score for Freshop Groceries is 94/100.

This assessment is based on 928 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.8% of ratings point to a safe experience
3.5% of ratings suggest some concerns
3.7% of ratings point to a risky experience

~ Based on 922 App Store ratings for Freshop Groceries.

Is Freshop Groceries Legit?

Freshop Groceries appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Freshop Groceries is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Frustrating app needs fixing

When I sent snap shots of the app errors to the store they said I needed to update the app on Apple. I have what’s available as the newest update. There is nothing to update! Payment errors, can’t add items from the circular- “product ID is invalid”, consistently says “the request timed out”.

App could be better

My partner and I tried to use the app on his phone and for some unknown reason it wouldn’t let us make an account on there. Fine whatever. We signed in as a guest and started putting things into the digital cart. Suddenly the phone glitches (not the apps fault) but then EVERYTHING that was in the cart was now gone. (Again, just the phones fault but I WISH there was some kinda saving thing on there even if you’re signed in as a guest.) I was super annoyed already because there were almost 20 things I had put into the digital cart. Whatever. I decide to go on MY phone this time. I then add everything I wanted originally into the cart. I then try to “clip and save” but I can’t do that as a guest ig, I then click to create an account and unlike my partners phone it DOES work for me. I’m happy. But then it brings me BACK to the main page and ONCE AGAIN it hadn’t saved ANY of the items that were in my cart. I decide to just give up and go to the store at this point. Super frustrating.
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App glitches

A few months ago the app started making me “login” again every time I opened the app. It wouldn’t save my cart anymore. I uninstalled it, then re-installed it. Now, as soon as I open it, it tells me there’s a new version available, and directs me to the App Store. However, it takes me to a different app that I don’t have nor do I want.
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Not working since this week

Cannot log in nor place order and last update did not help!!!! Please Fix!!!!!!!!!!!

Would be five stars if app remembered credit card info

Very annoying to enter each time.

I would give it 5 stars

I wish some friends I know could use app too. But the app doesn’t allow them to use snap EBT. Like Walmart app does. I use my credit card. More people would use it if this app didn’t have so many limited options. Needs some improvement. No response from developers. Must not care. I may just go back to Walmart for this reason
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Very good app

This app is a lifesaver for me and it is getting better all the time.

A little clunky…

A little clunky and not real user friendly. Search phrases are weird. Results returned are almost always complete. For example, one has to know to include “BH” for boars head deli meat? And if I search for ham the boars head doesn’t come up at all. Maybe this is the way the store has set it up but it needs to be more intuitive. There’s no way to do a thorough shopping trip with an app like this without getting frustrated.
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Looks good

Doesn’t not function correctly at checkout

Crash

App crashes as soon as I open! Boo!

Great

Awesome

User friendly

Some aspects better than Amazon!

Pick up

I’m so pleased that I can pick up groceries. I’m not able to walk through the store
Thank you

Happy customers!

We love the fact that we can count on Y’all to do our shopping for us & pick up outside, without taking a health risk.
Chris has willingly gone ‘above & beyond’ to help us so many times with so many things. We could not have done any of it without him or April, Mrs Janice & Janet! Thank You!
I love the updates on the app!
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So convenient!

This is great. However, I enjoy going into the shop as often as I can because I can zip through fast and they have great deals. I especially like the meat guys! But this is a nice option. I wish I could choose the pickup time first.

Need to add Apple Pay to app!

Or if it’s there, it’s certainly not obvious.

Rewards card

Love shopping on line! Great experience! Thank you for this service. Please let us know how we can add the rewards card to our order. Thank you so much!!!!

APP CRASH WITH IOS 14.1 UPDATE

Ever since I downloaded the iOS update to 14.1, I cannot open the App. It starts to load and then poof it disappears. I’ve tried numerous times and I’ve experienced the same crash. I even deleted the App, re-downloaded it and it STILL CRASHES. Please fix this issue. Thank you.

Unhappy shopper

Careful what email address you use as they appear to be selling email address without permission