Recent visit
Love Fricker’s, but our last visit had a couple issues. The chicken breast only covered half the bun. Employees said it was the new ones they were getting in. It was the size of a slider bun. Also the steak knives need replaced. They are not sharp enough to cut the steak. On the other hand, I gave 5 stars because the employees are awesome. Our bartender, Andrea was so nice and very polite. She was a pleasure to talk to. And very attentive. The hostess and other servers were friendly and helpful as well.
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The app is okay
There’s a few things they NEED to add…
1. An option to pay in store. Right now you have to pay on the spot using a card. I prefer to place my order and pay with cash in person.
2. Apple Pay support. I don’t want to give anyone my card info. Apple Pay is a safe and easy way to pay for everything.
3. Add more than one sauce to my wings. I wanted 20 wings but I could only pick 1 sauce. I was will to pay more for that option although I shouldn’t have to. Instead I just ordered 10 wings.
4. Up sell sides. After I chose my wings I wanted to choose a dipping sauce to go with them like ranch or blue cheese. There was no way to do that. I had to back out of my order and then go back to the menu just to pick a side of ranch. I should have been prompted to add a side at the end of my order before adding it to the cart.
Overall, this app is fine, but it needs a lot of improvement.
1. An option to pay in store. Right now you have to pay on the spot using a card. I prefer to place my order and pay with cash in person.
2. Apple Pay support. I don’t want to give anyone my card info. Apple Pay is a safe and easy way to pay for everything.
3. Add more than one sauce to my wings. I wanted 20 wings but I could only pick 1 sauce. I was will to pay more for that option although I shouldn’t have to. Instead I just ordered 10 wings.
4. Up sell sides. After I chose my wings I wanted to choose a dipping sauce to go with them like ranch or blue cheese. There was no way to do that. I had to back out of my order and then go back to the menu just to pick a side of ranch. I should have been prompted to add a side at the end of my order before adding it to the cart.
Overall, this app is fine, but it needs a lot of improvement.
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Password reset
I’ve been trying to reset my password for two days to send to my email still nothing!
Linda Dunn
I’ve ordered from Fricker’s many times and have never had a bad meal! I’m so happy that Frickers decided to come back to Lima and plan to visit our local restaurant many times!
Maumee
Great experience. Had never been and the staff was exceptional and the food was great!
