Works
Finally working after months of denial, resetting my phone, resetting my network settings, multiple visits to COSMOTE and Germanos. Zero apologies for inconvenience or recognition of their mistakes. Bravo malakas!
Very Nice Prepaid Plan
It’s so nice to have such a prepaid plan and you have no bother of when it will be expired as it renewed once a year!! Good Plan!! Thank you so much!!!!
Privacy information abuses
If you add your credit card into this app ,you can find nowhere to remove your card information.someone else can see my bank info and get their internet package but charged on my account .really crazy!!
Response from developer
Please email us at appstoresupport.GRC02@cosmote.gr so we can investigate the issue.
So easy
Frog is working out really well for us. We are English speakers struggling with Greek, and it’s been good that Frog/Cosmote have English translations. The offers have been good and the service at the shop very friendly and helpful. The app is easy to use and informative.
Best choice
I just love frog. Great signal, great packs for minutes or data
Good application but with some bugs
Pros
1. English meniu, thank you.
2. Easy to use
3. Clean meniu
4. Layout
5. Responsive
6. Great customer service
Cons 1.
Sometime i don't receive the code by sms for days. The solution i found is to generate the code via the cosmote what's up app (which send the code instantly) and use it in frog application and it works
Overall a very good and robust application!
Thank you! Keep a good service !
1. English meniu, thank you.
2. Easy to use
3. Clean meniu
4. Layout
5. Responsive
6. Great customer service
Cons 1.
Sometime i don't receive the code by sms for days. The solution i found is to generate the code via the cosmote what's up app (which send the code instantly) and use it in frog application and it works
Overall a very good and robust application!
Thank you! Keep a good service !
Show more
Response from developer
Thank you for the positive review! If the issue with your credit card remains, please send us more details with your details at appstoresupport.GRC02@cosmote.gr to be checked further
Good application but with some bugs
Pros
1. English meniu, thank you.
2. Easy to use, clean meniu and layout
3. Responsive
Cons
1. Sometime i don't receive the code by sms for days. The solution i found is to generate the code via the cosmote what's up app (which send the code instantly) and use it in frog application and it works
2. I can top-up the balance only with payzy by cosmote or PayPal. The top-up option using a debit/credit card disappear from the up
Overall a very good and robust application!
Thank you
1. English meniu, thank you.
2. Easy to use, clean meniu and layout
3. Responsive
Cons
1. Sometime i don't receive the code by sms for days. The solution i found is to generate the code via the cosmote what's up app (which send the code instantly) and use it in frog application and it works
2. I can top-up the balance only with payzy by cosmote or PayPal. The top-up option using a debit/credit card disappear from the up
Overall a very good and robust application!
Thank you
Show more
Top up fail
For some reason i can’t top up using my master card. I need help
Response from developer
If the issue remains, please send us more details with your details at appstoresupport.GRC02@cosmote.gr to be checked further
Unlimited data stopped working
Bought a sim with unlimited data a week ago and now data has stopped working altogether. Don’t have international calls and so can’t call customer service
Nemanja
Very good application!
