Please Fix This App
This app is incredibly frustrating to use. It rarely works properly, and even when it does, it takes forever to load no matter how good my internet connection is. Most of the time, the only way I can get the app to work at all is by completely turning my phone off and back on. I’m This is not an issue with my phone either. I’ve had the exact same problems across multiple different phones. The app also constantly logs me out, sometimes over and over again, which is especially frustrating for a banking app that I need to be able to access quickly and reliably. For something as important as managing my money, the app should be dependable. Instead, simply checking my account has become a hassle. This has been an ongoing issue for a long time and seriously needs to be fixed.
Show more
Community Service
I live in Southern California and have an account at the Credit Union and needed assistance with my ATM card. The Bank Employee was very personable and helpful. I enjoyed just the conversation we had about a local restaurant there in town.
bad ui for loan payment
horrible UI. the number of times i’ve submitted a payment and it just doesn’t go through because the actual submit button is hidden/illogical is crazy. your own app causes late payments
Great people
Super easy to deal with
Great assistance
This credit union is amazing!! Every employee I have dealt with has always shown respect, been attentive to my needs and have promptly handled the issue. I will bank with this credit union as long as I live lol
The BEST
Every experience I’ve had has been great. Always professional always cheerful. I’ve been a member for 25 years or more and I’ve only had great service!
FCCU website
Excellent site that is easy to navigate
Slow app , missing options
I lost my debit card for the first time since I got in a couple years ago & the option to report it lost / missing is either nonexistent or completely missing. It is easy to block/unblock the card though. Also it costs $10 to get a new card if you lost your old one. This is like a knock off bank. I’m pretty sure cash app is a better banking service.
Show more
Life member
Outstanding home credit union with always providing the best and great support to me and my family
Thank u so much for great service throughout the years with you
Thank u so much for great service throughout the years with you
Member
A company can never think their business have no need to continue looking to make changes , upgrades etc
Great Service
Kimberly the branch manager is a Rockstar and will bend over backwards to help!
Can’t Zelle
Can’t Zelle not good
Needs updated
This app has major flaws is slow and never works. The developer need to adjust the when’s show balance and pending have it show true balance it’s misleading. You can never transfer from one account to another major flaws… needs major updates. Making a transfer never works…
Doesn’t work
The app doesn’t work on IOS (XR and 13) we’ve been months without mobile banking.
To who it concerns
I really do love banking here thank you so much everyone been so good to us and still are Debra Dixon
Best Bank I have ever had
They have helped me and my husband when we didn’t know what else to do. They have great customer service!!
Thank you
Love the new app
