Barely Works
I’m constantly getting errors when trying to use this app. Days ago it told me I had to subscribe to a different package to use it (not true - it worked the next day). Today it tells me I have to be on Wi-Fi or near my router - I’m home sitting near my router and on Wi-Fi. Other days it will continuously ask me to log in and keep me in that loop or just crash while using it and not allow me to continue to watch. It would be great if it worked more often than it didn’t!
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Simple Navigation with Remote
Navigation with remote and simple layout of channels makes it simple to navigate.
I also enjoy the quick channel response. I have used other family cable channels and there is no comparison.
I hope that one day I will be able to access the “Dodgers” baseball games.
I also enjoy the quick channel response. I have used other family cable channels and there is no comparison.
I hope that one day I will be able to access the “Dodgers” baseball games.
Worthless App. Thanks Verizon
It is impossible to get any of the channels I pay for. I tried "Live Chat" and gave up after 20 minutes. Obviously there is no one alive a Frontier. Maybe they should move back from the Frontier into a modern urban life. Can't understand how Verizon would let this sorry excuse for a transition happen after all the years we had been loyal customers. I certainly won't buy my next iPhone from them. They promote their speedy network looks like they sped away from us.
Can’t get CNN when away from home. Picture freezes every time I use it.
Can’t get CNN when away from home. Picture freezes every time I use it.
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No more live people!
Frontier unfortunately like every other company that gets too big there is no one live that you can speak to to discuss your problems it’s just total stupid automated system that takes forever to get through to a department that possibly could help you I tried on many occasions to get my router replaced got nowhere terrible service good luck if you don’t have any service getting it fixed Frontier unfortunately like every other company that gets too big there’s no one live that you can speak to discuss your problems it’s just total stupid automated system that takes forever to get through to the department that possibly could help you I tried on many occasions to get my router replaced got nowhere terrible service
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Constantly Crashes
App is unreliable. Crash, crash, crash. Delete app. Download another app from iTunes Store. Login. Connect to home network. Crash, crash, crash, again, and again, and again…for YEARS. So unreliable that I end up watching tv shows on my Spectrum app (from my Spectrum account via the HOA bundle I own in a property situated at a different location). Why am I paying $200/month when I can’t watch my shows on my iPad (visually impaired)?
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Will not work on my iPad
Works on my iPhone but not my iPad. I’ve uninstalled, reinstalled- cleared browser cache numerous times. I can’t get support in the Frontier portal (no option and no one seems to know where to get help). I get an Auth_1001 error logging in. iPad Air, which is up to date.
Update: I reset my password and removed all special characters and it is working again.
Update: I reset my password and removed all special characters and it is working again.
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Quality of product
Definitely need to work on the overall product. Images are not clear, speed is not as fast, there are other cable tv providers with apps and doing exactly what you are doing but doing it faster with better quality. Also a customer should be able to watch tv from anywhere. Not just connected to the home Wi-Fi… I should be able to watch tv in Hawaii if I chose or need to.
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Needs a update for 2021 technology
This app really needs to be updated/upgraded for today’s technology. On my iPhone 13, it’s horrible. Can’t watch live tv in full screen, crashes constantly and just seems so outdated. On my iPad Pro it is slow. I can watch live tv at full screen, but it’s about 2 minutes behind the actual tv. Plus it crashes a lot. And you can’t split screen it. Just a few observations. It really needs some work. Cheers!
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ok as far as it goes.
it’s no better or worse than what I have with a diff company in another state while watching tv. but it need voice control remote and being able to watch on phone or computer when not at home. the latter doesn’t work well.
No longer connects to cable boxes
This app used to connect to the cable boxes in your house and provided a virtual remote control. That function no longer works. You’re also not able to watch broadcast channels (like ABC) when not using your home WiFi - which is annoying when you’re traveling and want to keep apprised of what’s going on where you live.
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My frontier
I hate this app and program. It will shut down for no apparent reason. I can hardly use the internet connection. My husband uses the internet daily and he will be in the middle of something and the service will shut down. This is the most pitiful excuse for an internet service I have ever seen. I am considering canceling this horrible service and finding one that will work. Plus you’ve raised my payments after six months. Not worth it. Is there anything you can do to boost my power? This has been so frustrating.
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FrontierTV app Remote function stopped working
I can no longer get the FrontierTV app Remote function to connect to any of my set top boxes. I can see all of them but when I try to connect, it fails. I read the FAQs and rebooted all my set top boxes and my router. Have also deleted the FrontierTV app and reinstalled it twice. No help. It used to work fine but hasn’t for several weeks. Maybe the last app update broke it but not sure. Any input from the app developers is appreciated!
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This is app is junk
This app needs to much work and so many features are either missing or don’t work as well as they should. Hard to believe they can’t even do full screen video on the iPad. App Doesn’t work right when you add a mesh WiFi router to your network, and the frontier router is not strong enough to get to the whole house. Basically this is not well thought out at all as an app. And the company doesn’t care they just keep updating it without improving it. On iPhone or iPad there’s a white line on the screen when watching full screen video, every other video app tells that white line to fade away, not this one, you have to look at it the whole time. They won’t even see this review, as a company they could not care less. Typical tv company.
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Frontier tv
The service in general is ⭐️⭐️⭐️⭐️, however, the mobile app sometimes does not connect if I want to set up a recording. Being a resident of Florida I do not understand while they still do not offer the ACCN channel since many games id like to see are in that conference.
Cheap app
Considering the expense of cable, you would think they would have a better product. It always glitches, you can’t scrub forward or backwards or you will get an error message. You can’t screencast on any smart tv. Does not have an app to download on Apple TV. No updates on the app. Spectrum has a much superior cable and app product. Spectrum, you can download the app on to Smart tv/Apple TV and it doesn’t glitch when you are scrubbing through videos. You can also screencast or mirror your cable. If it wasn’t for the fios cable, I’d be gone. FrontierTV should be ashamed of the product they deliver for such an expensive price. I’d give it zero stars if they had that option.
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App crash on iPad Pro
Worked last month, then tried today on iPad Pro and would do splash screen and then crap out. Tried three times to the same thing. Tried deleting it downloading the app again signed in and crapped out again right after the splash screen. I guess this doesn’t work?? What changed. Very disappointed in ability to do online viewing with frontier. They don’t support anything from IOS Operating system. Can’t watch anything on my iPhone can’t watch anything on my iPad…
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Worst Live Streaming TV APP on the market
This app is down more than up. Constantly having to restart, reinstall, reboot with about 50% success. If XFinity is available in your area, go with them. Frontier makes it impossible to get live customer/tech support. What a mistake. They should be ashamed to call themselves a “communications” company.
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FrontierTV mobile app
The app is ok. But sometimes difficult to get it to start up and often times goes out during middle of viewing. You would think if you have FrontierTV in your house it would maintain a connection on your cell phone? Had it work one time at airport could watch previously recorded programming and next time nothing.
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Very frustrating: Updated review
Still some time later having the same issues. This is really a poorly built app and needs work.... The app is very slow to load and crashes quite a bit once you’re able to select a channel and the selection while away from home is very limited. Oh and let’s not forget having to reset my password once a month because the app will log me out and claim my current password is invalid. Liked it better when it was Verizon Fios
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The app doesn’t work
Frontiers app still doesn’t work. I have done everything they ask me to. We have had this service for a year and the frontier app has never worked properly. If this is something you want in a provider don’t pick them. There is no error message, nothing will load. You can see the guide but no programs will play. Yes, I have unloaded and reloaded the app. Yes, I have rebooted my iPad. Yes, I have cleared my cookies. This app has never worked the year that I have had it. The couple of time I did get a program to play it would stop and the message would say retry. I haven’t been able to get any to play at all in over a month. Your app is a waste of time.
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