Tried the free trial and canceled it a day before it ended, shopping around to find the best deal for what I’m looking for. Went through the cancellation process and called it a day. Woke up to multiple messages from my card “suspicious activity” I saw them charge me for a monthly. I was like no way, I canceled it. It was also supposed to be rated cheaper for a month; they derigged on that too. They continued to charge my card 12 times in less than 7 days. Tried to talk to support, all I got was AI and no human; wouldn’t even give me an option to talk to a human. They sent a email saying 24 hours to pay and charged my card 2 more times. Got the notice of you no longer have access to Fubo. Then charged my card again. So I no longer have access to an app I could have potentially circled around back to because I’m trying to shop around & see what would be worth the money. I guess they didn’t like that I canceled after a free trial? Even my bank was like whoa this is beyond obsessive. Their support was awful and pushed the blame to the user when I have proof of cancellation. Support refused to help one bit. This is a warning to people that want to try a free trial or looking to cancel the service. It’s going to be a mess. Get ahold of your bank a head of time, get things in order if you need a new card. Fubo blames you and tells you to tell your bank to block the charges. All your other monthly payments that you have on your card; write them all down, so when your new card comes in the mail you know what cards need to be updated. Fubo admitted to me that you’re the problem and we aren’t going to stop so you need to go through all the hoops and have to get a new card from your bank for them to stop charging you, but they still continued to charge my card over 12 times and sending me rude emails. Everyone just be careful if you are choosing them for service, I hope no one goes through what I did and I hope this reaches enough people so they don’t have to go through what I just did.
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