Won't load
I'm having issues with it loading. My daughters gym uses this app for notes and things and I can get pass pick a gym part. No gyms load for me to pick so I can’t use it
1 app to rule them all
My daughter’s old gym made us download 3 separate apps and now we can do everything with just this one app
Forgot password does not work
If I try to sign up I have error message: you already have an account on the full out platform . If I do forgot password, I don’t receive any email!!!
Amazing service
Switched from Jackrabbit and my god what a game changer! Love this service.
Stuck Notifications
Wish there was a way to clear notifications, looks I have 3 unread messages I can not seem to locate or clear. Guessing it’s something to do with an archived message…probably a quick fix and would adjust rating accordingly.
Poor design
The user experience is terrible. Constant notifications that there are messages, yet nothing is visible in the app.
Won't load
I'm having issues with it loading. After I log in I can't pick any gyms so I can't see anything my daughter's coach has left .
No way to remove stored payment option
Update: Admin is able to remove payment methods. However there shouldn’t be a reason that I couldn’t do it myself. If the admin was illegitimate, then my payment info would be stuck forever. I’ll raise to two stars as they could remove it but it should always be in the control of the payer.
App users should always have a way to remove a payment option. It does not give a good feeling to have no control once it is inputted. I will update my review if this is addressed.
App users should always have a way to remove a payment option. It does not give a good feeling to have no control once it is inputted. I will update my review if this is addressed.
Show more
No way to remove stored payment option
App users should always have a way to remove a payment option. It does not give a good feeling to have no control once it is inputted. I will update my review if this is addressed.
Gym Owner Review
We’ve been using Full Out at our gym for several months and it’s improved our workflow and messaging tremendously. The support staff is super helpful and prompt with communication. Our clients have had a noticeably easier time with scheduling and other account type stuff. Highly highly recommend!
Confusing, potentially even dishonorable, card storage policy
Very frustrated that cards I’ve used for gym payments can’t be deleted from the app. I’m unable to change the expiration dates or cvv number nor can I delete them entirely from the account. This was an issue when I got new cards with the same card number but different dates and codes. 2 seemingly identical cards existed on the acct because it only shows last 4 digits not expiration date or cvv code. It’s even bigger issue now that my child hasn’t attended the gym for 2 months and I can’t remove my cards to stop them from charging me. Fullout should not be allowed to indefinitely store my card information when I want to delete it. It should also be easily accessible to do so- I shouldn’t need to jump through hoops, contact 800 numbers, or file it as fraud on my credit card.
Show more
Will not load
This app will not make it past the “pick a gym” spot. The problem I’m having is that it doesn’t show any gyms. My daughter does gymnastics. The gym uses the app cause my mother in law has been using to pay for her to go. I’m taking over payment I have an account with them. But yet the app will not work. Please get this fixed.
Show more
Life saver app for our gym!
This app is fantastic. Not only is everything neatly presented in one place but it is so seamless. As a gym owner, one of the biggest pain points for me was always the overall organization and scheduling of classes and sign ups. This entire platform of theirs alleviates that in its entirety. From being able to send out notifications to parents, to our summer camp sign up’s, this has it all. Prior to full out, we used Jack Rabbit and my goodness, this blows it out of the water. Since signing up and utilizing the service, we’ve gotten nothing but positive feedback from parents about just how easy it is to enroll their children at our gym. Keep up the good work Full Out!!! I see a long and prosperous partnership ahead for our gym and your platform 🙂.
Show more
If you like a blank screen with no options, you’ll love this
I changed my email address and now all I get is a blank screen with “Choose your gym” but there’s nothing to click on.
Amazing App
Finally everything I need in one place! The app makes it a breeze to get the info I need. I’m so glad my gym switched to Full Out!
Great app
Finally a great app for our gym! Easy payment option
Amazing!
The new look is amazing and so easy to navigate!
Doesn’t work
Can’t even register for things because this app doesn’t work.
The developer response is also not helpful because the gym I was trying to register for is obviously using this terrible software. Otherwise, I would never in a million years download this app.
The developer response is also not helpful because the gym I was trying to register for is obviously using this terrible software. Otherwise, I would never in a million years download this app.
Response from developer
Hello! In order to use the Full Out App, your gym must be a customer and paying for the service. To register with an account, please contact your gym administrator.
Doesn’t work
Can’t even register for things because this app doesn’t work.
Response from developer
Hello! In order to use the Full Out App, your gym must be a customer and paying for the service. To register with an account, please contact your gym administrator.
Refresh App
I’m so sick of the bulletin saying I need to refresh my app. Every day, I get a new message from the app saying I need to refresh it. And the red notification number never goes away even if I’ve read all of my messages.
