FuneralBot

FuneralBot answers every family who calls your funeral home or writes on your website, day and night. This app makes sure a person follows up. WHEN A FAMILY NEEDS YOU The moment a death has occurred, someone may be in crisis, or a family asks for a director, your iPhone tells you. These alerts are Time Sensitive, so they get through Focus and Sleep. Your lock screen never shows a family's name or what they said. THE WHOLE STORY ON ONE SCREEN Open the alert and the call or chat is already there: who reached out, why, the agent's summary, the person who died, whether a transfer reached anyone, and the full transcript. CALL BACK IN ONE TAP Call, text or email the family straight from the conversation, using the iPhone's own Phone, Messages and Mail. TODAY See at a glance which families still need you, who is answering tonight, and the last day's calls and chats. FAMILIES IN YOUR CARE Every family your home is serving, each relative's contact details, and where their aftercare stands, from the 3-day check-in text to the first anniversary. YOU STAY IN CONTROL Pause or resume the phone agent and the website chat, change where calls are transferred, and update greetings, the crisis line and where leads are emailed. Pausing always tells you where families will go meanwhile: calls ring straight through to your number, so no caller reaches a dead line. PRIVATE BY DESIGN Face ID before anything opens. The app switcher shows only the FuneralBot mark. Nothing about a family is kept on the phone after you sign out. FuneralBot is built with James H Cole Home for Funerals in Detroit, serving families since 1919. For funeral homes using FuneralBot. Sign in with the account FuneralBot set up for your home.