So easy to use!
Unbelievably Terrible
Response from developer
We’re really sorry to hear about your experience — that’s understandably frustrating, especially when you just need a quick, simple charge while traveling. We also want to clarify that the credit-based option isn’t required to charge. That said, it’s clear we haven’t made that obvious enough in the app, and we’re actively working to improve the user experience so payment options are clearer and more straightforward. We appreciate the honest feedback and would welcome the chance to connect directly to make this right.
Why do I have to add a balance before charging?
Response from developer
We’re really sorry to hear about your experience — that’s understandably frustrating. We want to clarify that the credit-based option isn’t required to charge. That said, it’s clear we haven’t made that obvious enough in the app, and we’re actively working to improve the user experience so payment options are clearer and more straightforward. We appreciate the honest feedback and would welcome the chance to connect directly to make this right.
